Found my car on Carguru, worked with Amy to understand the different reporting bodies before ever coming in from Albany - she was upfront and honest and made me feel confident that Bournes was legit. Then worked with Jose, and he was patient and helpful through all my questions and concerns both during and after the test drive. Special thanks to the mechanics too for on-the-spot repair of a minor problem before I ever even took the test drive. I'd make the drive in again, easily - good experience, good price, good staff, great car. Thanks all!