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Bourne's Auto Center

South Easton, MA

4.9
4,930 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,930 reviews

April 03, 2016

Great customer service The whole staff in the service department is very professional and does a great job with dealing with any issues I have had with my vehicle. Paul Sand More

by lacount12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your vehicle repair needs. We are honored to have earned your continued business. Paul is an amazing employee who is dedicated to a high level of customer service, he appreciates your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 31, 2016

Super easy Very friendly and professional staff, "No hassle pricing" was great. John really made the trip to Bourne"s Auto quick and easy. Would recommend to any More

by AB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2016 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with a 5 star review! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. Your recommendation is extremely important to us and we look forward to providing the same quick and easy experience to them. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 30, 2016

no presure car bying experience Great place from the sales people to the finance people very low key and great to work with test drive without a hassle had the car for over an hour. More

by greatplace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Weir
Apr 05, 2016 -

Bourne's Auto Center responded

Thank you for taking the time to review your pre-owned vehicle purchase experience. It was a pleasure assisting you with your purchase. We are thrilled you enjoyed our "No Hassle" buying experience, our goal is to make it simple, fast and friendly. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 29, 2016

Stress free Very friendly and personable staff. It was swift, easy and very laid back. I enjoyed my car buying experience. I would definitely recommend this de More

by AGonsalves1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Weir
Apr 05, 2016 -

Bourne's Auto Center responded

Thank you for your business and your kind words about our hard working staff. The experience you described is exactly what we expect from our team. We look forward to providing the same experience to your friends and family. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 29, 2016

Beyond expectations Just bought a new (to us) car at Bournes last week, and had a great customer service experience. Jake made the whole process seamless, and took care o More

by Heatheravarela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Nevens, Alyssa Dowgos
Apr 05, 2016 -

Bourne's Auto Center responded

WOW! Thank you for your business and amazingly kind words. It was an absolute pleasure assisting you and your family with finding the vehicle that best fit your needs. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 28, 2016

Great staff, best deals you can get Bourne is one of the best dealerships I've been to. Everyone was very relaxed, helpful, and patient. I got an incredible deal on my car and saved myse More

by cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2016 -

Bourne's Auto Center responded

Thank you for taking the time to award us with a 5 star review! We are thrilled to have earned your business and your amazing review. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 28, 2016

An Honest Dealership The staff was very patient, very friendly, and informative. There was absolutely no hype, gimmicks or high pressure salesmanship! The price advertised More

by mfb2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned purchased. We are honored to have earned your business and your amazing 5 star review. The experience you described is exactly what we expect every customer to experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 26, 2016

purchased used 2014 bmw 328i I just bought my first car here. I worked with a guy named Trey. They have a ton of cars and the most competitive prices I could find anywhere. Buying More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Mar 26, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your first vehicle purchase! We are honored to have been a part of this memorable moment in your life. We appreciate your amazingly kind words about our dealership and our associate Trey. Your recommendation is very important to us and we look forward to providing those customers with the same "No Hassle" buying experience. Thanks Again, Michael Kelley General Manager

March 23, 2016

Great experience buying a car We had been to many dealerships looking for a car. At each one we were given the runaround. The fixed price here was a joy! More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember their names but we dealt with a great guy in finance and one of the people who go to the auctions and buy the cars. Both were great.
Mar 24, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are thrilled you enjoyed our"No Hassle" pricing and customer service commitment! It is our belief that we should be straight forward and transparent in every aspect of the purchasing process. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 22, 2016

Service is genuine, efficient and friendly. I believe that Bourne Auto Center is a great place to shop for a used car because it is well stocked with a good number of cars and a great choice of More

by Neh810c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Nevens
Mar 24, 2016 -

Bourne's Auto Center responded

We truly appreciate your business and your kind words. The fact that you took time to write about your experiences means the world to us. Jake and Paul are fantastic, we are fortunate to have dedicated professionals on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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