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Bourne's Auto Center

South Easton, MA

4.9
4,946 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,946 reviews

March 29, 2016

Stress free Very friendly and personable staff. It was swift, easy and very laid back. I enjoyed my car buying experience. I would definitely recommend this de More

by AGonsalves1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Weir
Apr 05, 2016 -

Bourne's Auto Center responded

Thank you for your business and your kind words about our hard working staff. The experience you described is exactly what we expect from our team. We look forward to providing the same experience to your friends and family. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 28, 2016

Great staff, best deals you can get Bourne is one of the best dealerships I've been to. Everyone was very relaxed, helpful, and patient. I got an incredible deal on my car and saved myse More

by cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2016 -

Bourne's Auto Center responded

Thank you for taking the time to award us with a 5 star review! We are thrilled to have earned your business and your amazing review. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 28, 2016

An Honest Dealership The staff was very patient, very friendly, and informative. There was absolutely no hype, gimmicks or high pressure salesmanship! The price advertised More

by mfb2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned purchased. We are honored to have earned your business and your amazing 5 star review. The experience you described is exactly what we expect every customer to experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 26, 2016

purchased used 2014 bmw 328i I just bought my first car here. I worked with a guy named Trey. They have a ton of cars and the most competitive prices I could find anywhere. Buying More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Mar 26, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your first vehicle purchase! We are honored to have been a part of this memorable moment in your life. We appreciate your amazingly kind words about our dealership and our associate Trey. Your recommendation is very important to us and we look forward to providing those customers with the same "No Hassle" buying experience. Thanks Again, Michael Kelley General Manager

March 23, 2016

Great experience buying a car We had been to many dealerships looking for a car. At each one we were given the runaround. The fixed price here was a joy! More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember their names but we dealt with a great guy in finance and one of the people who go to the auctions and buy the cars. Both were great.
Mar 24, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are thrilled you enjoyed our"No Hassle" pricing and customer service commitment! It is our belief that we should be straight forward and transparent in every aspect of the purchasing process. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 22, 2016

Service is genuine, efficient and friendly. I believe that Bourne Auto Center is a great place to shop for a used car because it is well stocked with a good number of cars and a great choice of More

by Neh810c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Nevens
Mar 24, 2016 -

Bourne's Auto Center responded

We truly appreciate your business and your kind words. The fact that you took time to write about your experiences means the world to us. Jake and Paul are fantastic, we are fortunate to have dedicated professionals on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 21, 2016

Great experience once again! We bought a car at Bourne's Auto last year and had such a great experience. They were able to work with us within our budget, help us add some featur More

by allison1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Nevens, Andrew Gesner
Mar 24, 2016 -

Bourne's Auto Center responded

We are thrilled to have earned your continued business and your 5 star review. Your experience is exactly what our team strives to deliver to every customer on a daily basis. We truly appreciate your business and your recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 19, 2016

Excellent place to purchase a car Huge selection at Bourne's Auto Center. I was able to test drive many vehicles until I found the one I wanted. Sales associate Mario Lee was excelle More

by Tamn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2016 -

Bourne's Auto Center responded

Thank you for your business and your amazingly kind words. It was a pleasure assisting you with your purchase. Mario and Carlos are professionals who are dedicated to a high level of customer service, they appreciate your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 15, 2016

Excellent Service The experience I had at Bourne was excellent. I was very happy with the customer service and the sales department. I didn't feel rushed or pressured a More

by dlemovitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2016 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and for awarding us with a 5 star review! We are honored to have earned your business and your future consideration. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 10, 2016

Great Experience! Bourne's Auto makes car shopping easy and painless. I went in to look at a specific car that I saw online. They let me test drive it on my own for as More

by eestars08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Nevens
Mar 13, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We are thrilled to have earned your 5 star review! The experience you described is exactly what we expect every customer to experience when shopping at our dealership. Jake and Carlos are amazing, they are dedicated to a high level of customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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