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Bourne's Auto Center

South Easton, MA

4.9
4,930 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,930 reviews

March 05, 2016

Bourne's Auto Center is A#1! This is truly a First Class place when looking to buy a gently used vehicle. I agree, I felt like the red carpet was rolled out. The customer attentio More

by Starrstruck at Bournes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark, Jake Nevens
Mar 06, 2016 -

Bourne's Auto Center responded

AMAZING! Your review reinforces all of the hard work that is put in by our dedicated team. Jake, Shawn, Kory and Mike are dedicated professionals and we are fortunate to have them on our team. It is always a pleasure assisting you and we truly appreciate your continued business. If you have any questions or concerns we will be sure to roll out the red carpet again! Thank you for kind words! Michael Kelley General Manager

March 03, 2016

Bournes Service Center is 1st Class Paul Sandler helped me with my BMW and I felt like a red carpet was rolled out for me. Everytime I come here for something I get treated so well and t More

by MBrooks1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2016 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience with Paul in our Service Department. He truly appreciates your kind words. Paul is dedicated to a high level of customer service and we are fortunate to have him on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 02, 2016

Customer Service After my warranty recently expired, my car decides it has some significant issues. I can not say enough wonderful things about Paul in customer servic More

by kberry22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2016 -

Bourne's Auto Center responded

Thank you for awarding us with a 5 star review! We are honored to have earned your continued service business! Paul appreciates your amazingly kind words and is looking for to providing you with the 5 star service our customers should expect in the future. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 02, 2016

courteous, professional I brought my Subaru in, without an appointment, because I blew out a tire on a curb. Kory was courteous and accomodating, getting a replacement quickl More

by Sonic Doom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kory Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for you vehicle service needs. We understand that when your vehicle is un-driveable it is of the utmost importance to get you back on the road as quickly as possible. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 02, 2016

best dealership I been too I was refered bye a friend from the gym and was treated very well . we recommend Tanya Marsden and Andrew Gesner to all my friends. Had a great exper More

by roycereb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Marsden
Mar 06, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are honored to have earned your business and your 5 star review. Tanya and Andy are amazing and they truly appreciate your high recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 02, 2016

Good used truck at a good price Bought a truck from David Pair (used Ford F 150). Zero bells and whistles. So far, she's running fine and the entire experience was much less of an More

by usedFord150
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Ford F150 purchase! We are honored to have earned your business and your positive review. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 28, 2016

Fast friendly service I would like to thank Kory Peterson for the fast and friendly service when he replaced my dead battery! I am sure I will be back and I will looking fo More

by DanaPete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 01, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your automotive service needs. It was a pleasure assisting you and getting you back on the road. Kory is dedicated professional who is committed to a high level of customer service. We are fortunate to have him on our team. If you have any further questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 25, 2016

great experience I had an excellent experience from beginning to end. Andy was fantastic. He took his time to explain everything and make sure I was comfortable with t More

by duff2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner
Feb 26, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center. We are thrilled we were able to earn your business and your 5 star review. Andy is a true professional who is dedicated to a high level of customer service. We are fortunate to have him on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 23, 2016

Great Service! Paul Sandler is excellent! I have used the service department at Bourne's Auto and it has been a wonderful experience. Extremely helpful and considera More

by Amyryan
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2016 -

Bourne's Auto Center responded

Thank you for servicing your vehicle with Bourne's Auto Center. We appreciate your business and it is our pleasure assisting you with your automotive needs. Paul is an amazing employee who is dedicated to a high level of customer service. He truly appreciates your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 20, 2016

I like it a lot A couple of weeks ago, I bought a used Honda. The salesman names Seng Pell was very helpful and nice to me. I would recommend this place to other peop More

by quang1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
seng pell
Feb 22, 2016 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with a 5 star review. Your recommendation is extremely important to us. We look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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