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Bourne's Auto Center

South Easton, MA

4.9
4,928 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,928 reviews

October 26, 2015

The way car shopping should be Its very simple with Car Shopping these days. The consumer wants a fair price against the market. The Consumer does not want to be haggled and twist More

by reno2515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alyssa Dowgos
Oct 29, 2015 -

Bourne's Auto Center responded

WOW! Thank you for your business and your honest feedback about our process. The experience you described is exactly what we expect every customer to experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 26, 2015

No stress, no pressure purchase My husband and I were looking for a reliable car for our daughter. We were expecting the typical high pressure sales people and were not looking forw More

by kateandtom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alyssa Dowgos
Oct 29, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are thrilled that you enjoyed our "No Hassle" pricing and customer service commitment. Alyssa and Carlos are amazing, they truly appreciate your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 24, 2015

Easy and relaxed I purchased a vehicle a little over three years ago and had a great experience. Went back this time and had same great experience. Not a fan of buying More

by Rbeady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 24, 2015 -

Bourne's Auto Center responded

Thank you for returning to Bourne's Auto Center for a second purchase! We are honored to have earned your business again, and it was a pleasure assisting you. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 24, 2015

I bought with Confidence I searched around for a new car and Bournes Auto had the right price for me.Mario was my agent and exhibited such professionalism.he made sure i chose More

by Bizzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 24, 2015 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with a 5 star review. Mario and Carlos are dedicated professionals who are dedicated to customer service, we are fortunate to have them on our team. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" buying experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 23, 2015

Very quick and easy With today's busy schedule, Bourne's made it very quick and easy for me to purchase the car that was just right for me. I was in and out within a few More

by mateoj23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 24, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center and taking the time to review your experience. We are thrilled we were able to get you in and out with the vehicle quickly while obtaining financing that fit your budget. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 22, 2015

The hassle-free way to buying my car To begin with, I would like to give many thanks to Mario Lee, Carlos Machado, Shawn Saunders, and of course the GM, Mike Kelley for being so attentive More

by CAdams86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2015 -

Bourne's Auto Center responded

WOW!! Thank you for your business and your incredibly kind words about our team. We are thrilled that we were able to secure an excellent interest rate and a favorable trade in amount. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 22, 2015

Awesome people. Awesome service. Awesome car!!!!!!! My husband was referred to Bourne's by a co- worker after have a horrifying experinence with a different dealership. I called Tanya, and she was know More

by Marla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tanya Marsden
Oct 22, 2015 -

Bourne's Auto Center responded

Awesome review! We are thrilled you had an awesome experience. Earning and retaining your business is extremely important to us, so thank you! Tanya and Carlos are amazing employees, they truly appreciate your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 21, 2015

WARNING WARNING Scam artists!!! Mike Kelly is an awful person. He tried lying to the wrong people! I cannot believe Jason Bourne doesn't see it. Your reputation is ev More

by summer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 04, 2015 -

Bourne's Auto Center responded

This attack on my personal character, by someone who never visited our dealership, did not purchase a vehicle from us and works at a competing dealership, will not have any effect on my commitment to customer service. Michael Kelley General Manager

October 21, 2015

A great experience Two family members had great experiences at Bournes and I am now happy to say that I have too. We were told to go see David Pair but unfortunately he More

by Tiffanie79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center. It was a pleasure assisting you with your purchase and we hope you are thoroughly enjoying your Nissan Pathfinder. David, myself and the rest of our team appreciate your amazingly kind words. If you have any questions or concerns do not hesitate to reach out to any of us. Thanks Again, Michael Kelley General Manager

October 21, 2015

Highly recommended dealer /repeat customer!! I recently purchased my second vehicle in two years from Bourne Auto Center. Alyssa Dowgos and David Olson made finding and financing the perfect veh More

by ljc224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alyssa Dowgos
Oct 22, 2015 -

Bourne's Auto Center responded

Thank you for your continued business. We are honored to have earned your pre-owned vehicle business again. Thank you for your 5 star review and your kind words about Alyssa and David, they are true professionals! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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