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Bourne's Auto Center

South Easton, MA

4.9
4,942 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,942 reviews

April 22, 2015

Amazing Experience Another amazing experience at Bourne's Auto Center; this is my second time purchasing a vehicle from them and they did not disappoint. Matthew Gallihe More

by cnagle33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2015 -

Bourne's Auto Center responded

Thank you for your continued business and awarding us with a 5 star review! It has been a pleasure assisting you and we truly appreciate your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

Apr 23, 2015 -

Bourne's Auto Center responded

Thank you for your continued business and awarding us with a 5 star review! It has been a pleasure assisting you and we truly appreciate your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 22, 2015

fast and easy Mario is the man. Carlos made the paperwork look easy. No pressure simple and quick. Toyota tacoma sold itself. Car could have been cleaner but I appr More

by CaseyTwohig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2015 -

Bourne's Auto Center responded

Thank you for your kind words about Mario and Carlos! We are thrilled you found our "No Hassle" pricing and customer service commitment to be "fast and easy." We do recondition every vehicle when it comes into our inventory and again right before delivery. I apologize the clean was not to your satisfaction and we would be happy to re-clean it for you anytime. If you would like to set that up please contact Mario or myself. If you have any other questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 21, 2015

A Gem with a few edges to polish! I somewhat recently purchased a preowned Jaguar XJR there . First let me say my salesperson, David Pair, was first rate and could not be more helpful More

by Gmel58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner
Apr 23, 2015 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience! We truly appreciate your business and are thrilled to hear you are still enjoying the Jaguar. When selling pre-owned vehicles there are sometimes service issues that need be addressed and we are more than happy to accommodate. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 20, 2015

Easy and Excellent Stepped into Bourne Auto Sales and was immediately greeted by Mario. Mario made buying a car extremely easy and was more than happy to assist. Easiest More

by Drew.mccoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2015 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with a 5 star review! We are thrilled that you found our "No Hassle" pricing and customer service commitment to be "Easy and Excellent." If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 19, 2015

Great Experience Had our car in for service ~ It was at the point that it no longer made sense to do the repairs. Mike, a pro that we've worked with for many years, c More

by TLC4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Clark, Andrew Gesner
Apr 23, 2015 -

Bourne's Auto Center responded

Thank you for your continued business over the years. It has been a pleasure assisting you with your vehicle servicing and purchasing needs. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 19, 2015

the best dealership experience I've ever had Mario was great he was very patient and honest i felt for the first time that i could trust a car dealer.and carlos the finance guy made it happen wer More

by vaughn
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2015 -

Bourne's Auto Center responded

WOW! Thank you for your business and your kind words. It was a pleasure providing you with "the best dealership experience you have ever had." Our "No Hassle" pricing and customer service commitment provides our customers with the exact experience you described. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 16, 2015

The sales and finance team were amazing! One night, after several days of searching, a friend recommended Bourne's Auto Center. I searched their site and found the car I was almost certain t More

by ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner, Alyssa Dowgos
Apr 16, 2015 -

Bourne's Auto Center responded

Thank you for your 5 star review! We truly appreciate your kind words and your business. We are thrilled you love your car. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 16, 2015

Already recommended to a friend Overall experience was great. Very straightforward pricing. A few issues needed to be ironed out, but they were helpful in resolving these along the More

by sdtransplant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 16, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. It was a pleasure assisting you with your purchase and resolving your issues after the purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 14, 2015

i bought 6 vehicles in my life by far the best experienc yet I thank your for your honesty and dedication while selling me my new car last week.i have bought 6 vehicles in my life and I've always been wary of c More

by Mercedes Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 15, 2015 -

Bourne's Auto Center responded

WOW! Thank you for your incredibly kind words. We had no idea there was a negative stereotype about car sales man...haha! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

April 14, 2015

Responsive and good follow-through They made it an easy, stress-free test drive and buying process. Any questions or open issues were addressed in a timely manner. No question I would More

by Nissanxterra
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens
Apr 15, 2015 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. Your experience is exactly what we expect, "easy and stress-free." If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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