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Bourne's Auto Center

South Easton, MA

4.9
4,927 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,927 reviews

April 08, 2015

Overall Experience. Mike Clark and Mario Lee were excellent to deal with, at Bourne's. Very accommodating and professional. Within the last month, I purchased a Car an More

by really1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 15, 2015 -

Bourne's Auto Center responded

Thank you for your business! It was a pleasure assisting you. Thank you for your patience with the service issue we had to iron out. As a result of your previous review we were able to implement a system to insure that does not happen again. That is the exact reason we are partnered with DealerRater to continue to improve our operation and continue our commitment to customer service. If you have any further questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 08, 2015

Purchase a car I purchased a 2009 Nisan Altima here today. The price was fair and the people working there were friendly, My salesman Mario was great! He helped me More

by Marcnelson
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner
Apr 09, 2015 -

Bourne's Auto Center responded

It was a pleasure assisting you with your Nissan Altima purchase. We are thrilled that our "No Hassle" pricing and customer service commitment was able to deliver your car to you in a "speedy" manner. Your recommendation is the highest measure of customer satisfaction and we look forward to providing those customers with the same experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 08, 2015

Great Experience/ people Its a really welcoming enviroment where their employees really do try there best to assist you in any way they can. After hearing my car was out of co More

by D_finis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 09, 2015 -

Bourne's Auto Center responded

Thank you for your business and your kind words about our staff. We are honored to have earned your business and happy to assist you through the process. Your recommendation is very important to us and we look forward to providing those customers with the same "No Hassle" experience. Thanks Again, Michael Kelley General Manager

April 07, 2015

Great experience ! David Pair was a big help, Friendly service no hassle shopping. They made everything easy and painless smooth process to purchase great used vehicle More

by mlanglois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 09, 2015 -

Bourne's Auto Center responded

Thank you for your 5 star review and your business! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 07, 2015

Satisfaction Everyone involved in the process of car buying experience was extremely helpful to us. They understood our needs and limitations and applied no pressu More

by Pj1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens, Andrew Gesner
Apr 09, 2015 -

Bourne's Auto Center responded

Thank you for awarding us with a 5 star review. We truly appreciate your business and it was a pleasure assisting you. We are honored to have earned your recommendation and we look forward to providing the same "No Hassle" experience to those customers. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 07, 2015

.•:*¨¨*:•.5.•:*¨¨*:•.STARS.•:*¨¨*:•.PERFECT.•:*¨¨*:•.THANKS! I purchased a 2008 Honda CRV from Bourne's Auto Center in the middle of the monumental winter we just experienced. I test-drove after the first BIG st More

by Vineyard Bound
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 09, 2015 -

Bourne's Auto Center responded

WOW! Thank you for your 5 star review! You definitely have to teach us how to make those cool stars! It was a pleasure assisting you with your Honda purchase. Thank you for your kind words about Shawn and Seng, they are loyal professionals and we are fortunate to have them as employees. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 07, 2015

Great no pressure experience! I purchased two cars from Bourne and both times was a great, no pressure experience. I dealt with David Pair in sales and Andrew Gesner in Finance, bo More

by deezkneez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner
Apr 09, 2015 -

Bourne's Auto Center responded

Thank you for your repeat business and for taking the time to review your experience. Thank you for your kind words about David and Andrew, we are fortunate to have them. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 07, 2015

Very good customer service Seng was very professional and was able to help us into our latest car a 2006 infiniti. He was able to answer all questions that we had. Will definite More

by Shearle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2015 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience at Bourne's. It was a pleasure assisting you with the purchase of your Infiiniti. Seng appreciates your kind words and we are fortunate to have him. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 06, 2015

Great Experience! I purchased a 2012 Infiniti from Bourne's Auto recently. I dealt with Shawn Saunders and Andrew Gesner. They made my car buying experience a pleasure. More

by Cookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner
Apr 09, 2015 -

Bourne's Auto Center responded

Thank you for your business and your 5 star review! It was a pleasure assisting you with the purchase of your 2012 Infiniti. Shawn and Andy truly appreciate your kind words. We are thrilled you love the Infiniti. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 03, 2015

My Purchase I purchased my 2010 Ford Escape from Bourne, a few weeks ago. I have nothing but great things to say about my experience. I mainly dealt with Shawn We More

by Stizz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Weir
Apr 09, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are honored to have earned a 5 stare review and an A+ from you! Shawn is a dedicated professional and has been with our team for close to two years, we are fortunate to have him! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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