Bourne's Auto Center

The complete package! I recommend Bournes used auto dealership to everyone I speak to. I was down and out in my old vehicle, barely able to live my life normally. I lived l I recommend Bournes used auto dealership to everyone I speak to. I was down and out in my old vehicle, barely able to live my life normally. I lived life this way until my car was literally on its last leg. Fast forward to last week, when I walked into Bornes and was greeted with a warm welcome. Mario Lee, my sales person, was very attentive and caring during the car buying process. He didn't push or assert me to purchase anything, and was willing to work with me. To give a little bit of a back story, I don't have the best credit. Carlos in Finance went the extra mile to ensure that I was placed into a car that was 1000 times better than what I was in and that it was in my budget. Mario and Carlos are class A people and I couldn't imagine doing business elsewhere. Thank you Bournes! More

They make it stress free. David Pair was the sales rep for our purchase of a 2012 Honda Accord last week. He was very helpful, and enabled my wife to make the purchase with eas David Pair was the sales rep for our purchase of a 2012 Honda Accord last week. He was very helpful, and enabled my wife to make the purchase with ease. More

Absolutely Amazing Let me start off by saying this is by far the best dealership ever. Prior to going to Bournes I was turned down by so many other dealers to the point Let me start off by saying this is by far the best dealership ever. Prior to going to Bournes I was turned down by so many other dealers to the point I almost gave up. The staff is beyond professional, caring, understanding and helpful! They truly want what's best for the buyer and are very realistic and upfront when helping you to get your new dream car. They have unbelievably great quality cars at terrific prices and work with you to get you what you want and unlike other dealers what they want you to have. I've had my Mercedes for 8 months now,so far I've had no problems and on top of that received an amazing warranty. Bourne's has to be your first stop when you begin your new car shopping. I highly recommend this dealership! More

Just great! John Benner was so helpful and kept me updated throughout the entire process. It was so easy and stress free! He deserves 5 stars !!! The entire staff John Benner was so helpful and kept me updated throughout the entire process. It was so easy and stress free! He deserves 5 stars !!! The entire staff is very nice as well. More

Overall Good Experience Overall had a good experience with Bourne and would absolutely buy from them again. The only issue I had was with customer service and follow up. Af Overall had a good experience with Bourne and would absolutely buy from them again. The only issue I had was with customer service and follow up. After multiple calls to the sales associate and no call back, I unfortunately had to call the sales manager. I hate to go above the associate but after this going on for almost 6 months it was time to stop waiting and have issues addressed. They still owed me items from when I purchased my vehicle 6 months prior. After leaving a message with the manager I received a call back within hours and received very prompt service. The loan department was AMAZING and really worked with us to get us the best deal. Definitely recommend and will see them again the the future. More

Friendly customer service, no pressure Shawn and Carlos made buying a car very simple and not once did I feel pressured into anything. When going "car shopping" it can be very tiresome and Shawn and Carlos made buying a car very simple and not once did I feel pressured into anything. When going "car shopping" it can be very tiresome and stressful. At Bourne's Auto Center its very relaxed, clean, and professional. They were very knowledgeable and worked hard to help find the car and pricing I was looking for. Will definitely return here in the future and refer people here as well! More

Fabulous!! I had the best expierience and got the best deal I ever could have got at Bourne's Auto. Shawn Weir and the finance guy Carlos did everything possible I had the best expierience and got the best deal I ever could have got at Bourne's Auto. Shawn Weir and the finance guy Carlos did everything possible to get me into the best car for me. Highly recommend this place!!! Thanks guys and great job, looooove the car!! More

Excellent customer service This was my first purchase from Bourne's and won't be my last. Mike and the rest of the crew were tremendous and made everything seem simple to get me This was my first purchase from Bourne's and won't be my last. Mike and the rest of the crew were tremendous and made everything seem simple to get me the car I wanted after searching for months. It was absolutely hassle free. Great job by all. More

They made a difficult process simplified Seng was great from the minute we met him. Extremely friendly and honest. He got us everything we wanted to see as fast as he could. We came on a busy Seng was great from the minute we met him. Extremely friendly and honest. He got us everything we wanted to see as fast as he could. We came on a busy day and he was managing us as if we were his only customer. He was interested in our needs and had them met. Absolutely great. Andy was extremely professional and had us done with paperwork in record time. He was very clear with his words and had us in and out no hassle. More

Awesome service My whole family has used Bournes for several years now and have bought a total of 13 cars there quality, customer service is hands done best I've ever My whole family has used Bournes for several years now and have bought a total of 13 cars there quality, customer service is hands done best I've ever experienced. I won't purchase any where else but at Bournes auto center staff if do helpful and really go out of there way More