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Bourne's Auto Center

South Easton, MA

4.9
4,928 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,928 reviews

December 19, 2014

Best experience ever at Bourne's! Many thanks to Shawn and Carlos for their outstanding customer service I received. Up until now,I would never go to a dealership to buy a car, but now More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Service Department!, Shawn Weir
Dec 21, 2014 -

Bourne's Auto Center responded

Thank you for awarding us with a 5 star review! We are elated that your experience was "fantastic." It was a pleasure assisting you with your purchase and we look forward to providing the same experience with your next purchase. If you have any questions or concerns please do not hesitate to contact Shawn, Carlos or myself. Thanks Again, Michael Kelley General Manager

December 16, 2014

Best Dealer in the South Shore area Went in to look at a car over the weekend, went back on Monday and closed the deal. Service was great, everyone was very professional. Paperwork was w More

by ksandrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Weir
Dec 21, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at our dealership. We are thrilled that you chose us for your pre-owned vehicle purchase. The experience you described is exactly what we expect from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 15, 2014

Great experience - very straight forward We'd had a bad experience with another dealership, so when our mechanic recommended Bourne's we were a bit skeptical. He was right - Bourne's is aweso More

by jco7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Weir
Dec 21, 2014 -

Bourne's Auto Center responded

Thank you for your business and for reviewing your experience at our dealership. We appreciate your kind words and are thrilled you enjoyed our "No Hassle" commitment to customer service. if you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 13, 2014

Love This Place! Six Time Car Buyers Here! My parents have always loved this dealership and I have just finished purchasing my second car at Bourne's. Even though I now live in Western, Mass., More

by caitlynsquires
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 19, 2014 -

Bourne's Auto Center responded

WOW!! A 5 star review and the sixth car purchased by your family! We are extremely grateful for your business over the years and look forward to many more years. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 12, 2014

Used Car Purchase - Great Service This was my first time buying a car and I had a very great experience. My dealer was extremely helpful and friendly. I ended up with the car I wanted More

by lauren.foley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 19, 2014 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your very first vehicle purchase! It was an honor and pleasure to assist you with your purchase. We are thrilled that you will be recommending all your friends and family and we look forward to providing them with the same experience. Thanks Again! Michael Kelley General Manager

December 10, 2014

"IN AND OUT" After experiencing a lot of problems with my previous car they offered to take it back, and give me a different one. It was really smooth in, and out. More

by SlcAudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Nevens
Dec 19, 2014 -

Bourne's Auto Center responded

Thank you for amending your previous review. This is a great example of how the DealerRater Cerfitifed Program benefits both the consumer and the dealer. As a result of your review we were able to resolve your issue and make the outcome positive. When selling pre-owned vehicles not every vehicle turns out to be perfect and it is unfortunate when that happens. It is how we stand behind the product that is most important. If you have any questions or concerns please do not hesitate to contact me directly. Thank you for bringing your issues to my attention and giving us the chance to address your unique situation. Sincerely, Michael Kelley General Manager

December 10, 2014

An Astounding Experience I had been shopping around for vehicles for a few months, knowing my then current lease was coming due when a friend recommended Bourne's. I wasn't su More

by matturro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2014 -

Bourne's Auto Center responded

It was a pleasure meeting with you! Thank you for your business and taking the time to write your thorough review. I want to thank you for allowing us to test out the lot shot feature from dealerrater, it works great! If you have any questions or concerns please do not hesitate to contact us. Thanks Again! Michael Kelley General Manager

December 09, 2014

Great experience! After starting my search online, the staff at Bourne's made my car buying experience seamless. David Pair was a great resource for questions about the More

by rmartin38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 10, 2014 -

Bourne's Auto Center responded

Thank you for your business! We are extremely grateful that you were able to award us with 5 stars. It was a pleasure assisting you with your purchase under the tight registry deadline. David is appreciative of your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 08, 2014

Excellent Customer Service I have purchased two Hondas from Bourne's and I will keep coming back. The service was quick and easy! I highly recommend working with Mike Kelley. Yo More

by katieajoyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner
Dec 10, 2014 -

Bourne's Auto Center responded

Thank you for your business and your kind words! It has been a pleasure assisting you with your two Honda accords! We are gald you enjoyed our simple, fast and friendly "No Hassle" sales and service commitment. If you have any questions or concerns please do not hesitate to contact me. Thanks Again, Michael Kelley General Manager

December 05, 2014

Great People to work with! I had a great experience at Bourne Auto Center. Every time I had a question Mario was on it right away. He always called back when he said he was. He More

by Stacey11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 10, 2014 -

Bourne's Auto Center responded

Thank you for your business and your kind words about our staff. We are thrilled that you plan on purchasing your next vehicle from us. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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