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Bourne's Auto Center

South Easton, MA

4.9
4,942 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,942 reviews

January 19, 2015

Friendly customer service, no pressure Shawn and Carlos made buying a car very simple and not once did I feel pressured into anything. When going "car shopping" it can be very tiresome and More

by Kris1610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Weir
Jan 21, 2015 -

Bourne's Auto Center responded

Thank you for your 5 star review! We truly appreciate your business. Your recommendation is very important to us and we look forward to providing those customers with the same "No Hassle" experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 18, 2015

Fabulous!! I had the best expierience and got the best deal I ever could have got at Bourne's Auto. Shawn Weir and the finance guy Carlos did everything possible More

by caleigh625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Weir
Jan 21, 2015 -

Bourne's Auto Center responded

We are thrilled you looooove your car! Shawn and Carlos are great employees and we are fortunate to have them. We truly appreciate your business and your high recommendation is extremely important to us. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 14, 2015

Excellent customer service This was my first purchase from Bourne's and won't be my last. Mike and the rest of the crew were tremendous and made everything seem simple to get me More

by ag74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 21, 2015 -

Bourne's Auto Center responded

Thank you for the kind words! We truly appreciate your business. We are thrilled that you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 13, 2015

They made a difficult process simplified Seng was great from the minute we met him. Extremely friendly and honest. He got us everything we wanted to see as fast as he could. We came on a busy More

by Rach29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner
Jan 21, 2015 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We are fortunate to have two great employees in Seng and Andy. They are extremely professional and dedicated to customer service. Thank you for your business and if you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 13, 2015

Awesome service My whole family has used Bournes for several years now and have bought a total of 13 cars there quality, customer service is hands done best I've ever More

by pccf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner
Jan 21, 2015 -

Bourne's Auto Center responded

WOW!!! 13 Cars! We are elated with the loyalty and kind words about our dealership. You business is extremely important to us and if you have any questions or concerns please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

January 09, 2015

Great Customer Service! I've been using Bourne's for all my car maintenance and repairs for the past few years. I always go through Brian Mountain. My car was towed there o More

by ajokeefe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mountain
Jan 10, 2015 -

Bourne's Auto Center responded

Thank you for your continued business over the years! Brian appreciates your kind words and we are fortunate to have him. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manger

January 06, 2015

This is the place to go! We purchased a car for my 18 year old daughter from Bourne's. We'd visited numerous dealers and websites and were very impressed with Bourne's invent More

by mommy buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner, Shawn Weir
Jan 10, 2015 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. We are fortunate to have a dedicated and professional employee in Shawn Weir. We are thrilled that you enjoyed our "No Hassle" pricing commitment to customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 06, 2015

Great Experience! This was my first car buying experience. After a couple of disappointing visits to other dealerships in the area, I was thrilled to find the perfect c More

by Jenelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens, Andrew Gesner
Jan 10, 2015 -

Bourne's Auto Center responded

WOW! We are honored that we were able to assist you with your very first vehicle purchase! Your recommendation is very important to us and we look forward to providing those customers with the same "No Hassle" experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 05, 2015

No hassles This is our second vehicle from Bournes. Each time I was impressed with the quality of the vehicles for sale, price, speed of the process, and the pro More

by Greenhillenv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alyssa Dowgos
Jan 10, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's for your pre-owned vehicle purchases! We are thrilled that we were able to earn your business for a second time. It was a pleasure assisting you with your purchase and we look forward to providing the same experience on your next purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 01, 2015

Great car buying experience It was a great experience. They had some of the lowest prices around and good inventory. Everyone I interacted with was very friendly and attentive. More

by Dougwm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 10, 2015 -

Bourne's Auto Center responded

Thank you for your business and your kind words about our team! Your quick and easy experience is what we strive for every day. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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