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Bourne's Auto Center

South Easton, MA

4.9
4,922 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,922 reviews

February 12, 2014

My overall experience at the dealership was great, it was my first time buying a car and they were able to answer any questions I had. The atmosphere was very friendly and professional. I would absolutely re More

by atsaffaras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens
Feb 16, 2014 -

Bourne's Auto Center responded

Thank you for your business and taking the time to review your experience. We look forward to your recommendations and future business. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 10, 2014

I gave a great overall rating not only because of the sales/pricing model that Bourne's uses, but also the level of professionalism and personal touch of employees like David. I greatly appreciated the l More

by chadlopes26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 11, 2014 -

Bourne's Auto Center responded

Thank you for your 5 star review of your experience at our dealership. We are very lucky to have a fantastic employee like David. He has been with us for close to ten years and he embodies everything we look for in a sales professional. We look forward to your repeat business in the future. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business and for taking the time to review your experience. Michael Kelley General Manager

February 10, 2014

My experience with Bourne auto began with Brian Mountain in the body/repair shop. His customer service was outstanding which led me to keep doing business with them on a new car. Jake Nevins,my sales associ More

by marcusdelavega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens
Feb 11, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at our dealership! We are thrilled that you enjoyed our "No Hassle" pricing and sales philosophy. We look forward to earning your business in the future. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business! Michael Kelley General Manager

February 05, 2014

David was polite , not afraid to answer or get answers to David was polite , not afraid to answer or get answers to all questions.any issue with condition of car was taken care of ASAP . We even got a surpr More

by Rogdm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 06, 2014 -

Bourne's Auto Center responded

Thank you for your 5 Star review. We are aware that there are many options when it comes to purchasing a pre-owned vehicle and we are thankful your choose Bourne's Auto Center. We are thrilled that your vehicle was equipped with a remote starter especially considering how cold it has been this winter. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 05, 2014

Brian Ponte made for a fast easy buying experience . I Would recommend this dealership to anyone looking to get into a new ride, great selection and value. More

by shaun_houle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2014 -

Bourne's Auto Center responded

Thank you for the 5 star review! We realize that there are many options when it comes to purchasing a pre-owned vehicle and we appreciate that you choose Bourne's Auto Center. We look forward to your recommendations and offering them the same 5 star experience. If you have any questions or concerns, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 04, 2014

Great car buying experience. No hassle. Very professional and they valued my time. The entire process of test driving, completing the application and processing the paperwork was less than a dentist appointm More

by ral821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 04, 2014

Fantastic experience. Delivered on all the promises and some more. I'd recently purchased a pre owned Lexus es350. These guys had the lowest prices for that car with the features I was looking for in the 1 More

by prasadram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Kelley, Shawn Weir
Feb 05, 2014 -

Bourne's Auto Center responded

Thank you for the kind words! Your business is truly appreciated and we are thankful to have earned your business. If you have any future questions or concerns, please do not hesitate to contact me. Thank you for taking the time to review your experience at Bourne's Auto Center. Michael Kelley General Manager

February 04, 2014

It was so enjoyable to buy a car from this dealer. The price is listed and that's the price no games, the salesman Shawn didn't pressure us, he let us take the car out and there was no pressure to buy whe More

by mpt0202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Weir
Feb 05, 2014 -

Bourne's Auto Center responded

WOW!! Thank you for the 5 star thorough review of Bourne's Auto Center. We are honored to have earned your business. We realize time is critical in the the used car shopping experience and we work as quickly as possible to have you driving your vehicle. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 02, 2014

Easy to deal with, good price. No hassle pricing was very fair. Car was clean and minor servicing was completed (oil, tires, brakes). Salesperson was knowledgeable and friendly with no pressure to buy. More

by jlaraia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 03, 2014 -

Bourne's Auto Center responded

Thank you for your 5 Star Review! We are thrilled that you enjoyed your buying experience and that you choose Bourne's Auto Center for your pre-owned vehicle purchase. If you have any questions or concerns, please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

January 30, 2014

I received great service. I Had a few insurance issues and Brian helped me get through them. Great selection and prices at bourne auto center. More

by mikedmdm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2014 -

Bourne's Auto Center responded

Thank you for the 5 star review! We are honored and thankful that you choose Bourne's Auto Center for your pre-owned vehicle purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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