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Bourne's Auto Center

South Easton, MA

4.9
4,922 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,922 reviews

October 07, 2013

This was my second purchase at Bournes Auto. I have referred multiple people to the dealership based on the level of service I have experienced. Jake was attentive and and Shawn worked on getting me t More

by gibbons74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Nevens
Oct 08, 2013 -

Bourne's Auto Center responded

Thank you for the 5 Star Rating! We appreciate your repeat business and your numerous referrals! If you have any questions or concerns please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

October 05, 2013

Jake was a pleasure to buy from. The no pressure atmosphere was not what i'm used to, but overall a favorable experience. Love the car so far and although they don't budge on price, you won't find a More

by Dan21384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Nevens
Oct 06, 2013 -

Bourne's Auto Center responded

Thank you for the 5 star rating! Hopefully we changed your car buying approach. You point out the fact that we don't budge on the price but you were still able to realize you won't find a better deal elsewhere. We always say, "the fact that you negotiated the price, doesn't necessarily mean you got a great deal." If you have any questions or concerns, please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

October 03, 2013

My husband & I would absolutely recommend Bournes to everyone. They are not pushy and excellent to deal with from test driving the cars to arranging all of the insurance needs and the paperwork for the More

by ggs827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens, Andrew Gesner
Oct 06, 2013 -

Bourne's Auto Center responded

Thank you for your 5 star rating! You had the experience that we demand of ourselves each and every day. We look forward to your recommendation and will insure that they have the same experience. If you have any questions or concerns, please do not hesitate to contact myself Jake or Andy and we will be happy to assist. Thank you for taking the time to review your experience. Michael Kelley General Manager

October 03, 2013

I worked with Jake and Andy who were able to get me a fair trade and deliver a 2010 Infinity to my satisfaction. Imperfections on the trunk were redone in the body shop to my complete satisfaction. This More

by Jrmcsherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens, Andrew Gesner
Oct 06, 2013 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. Thank you for choosing Bourne's for the third time! We understand that there are many choices when it comes to purchasing a pre-owned vehicle and we are truly honored that you chose us three times! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 29, 2013

I recently bought a used vehicle from Bournes Auto Sales I recently bought a used vehicle from Bournes Auto Sales and had the pleasure of working with David Pair. I really appreciated the low pressure More

by engfam4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 06, 2013 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. David has been the backbone of our sales department for roughly ten years, we are fortunate to have David. We look forward to your highest recommendations. If you have any questions or concerns please do not hesitate to contact myself or David. Thanks Again, Michael Kelley General Manager

September 24, 2013

My husband and I bought our last two cars from Bourne's. The best part of the buying process is that there are no surprises. What you discuss is what you get. I test drove my new car on Sunday a More

by Geraldinep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 25, 2013 -

Bourne's Auto Center responded

Thank you for the 5.0 Rating! We are thrilled you were happy with our process and we were able to get the vehicle to you the next day. You had the experience that we demand of ourselves each and every day. If you have any questions or concerns, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 24, 2013

I was in the market for a 7 passenger pre-owned SUV and Bourne's had a very good selection of various brands to choose from. I finally settled on a GMC Acadia that had low mileage and was in very good cond More

by Tillie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Nevens
Sep 25, 2013 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. I have spoken to the reconditioning department and told it to tone the fragrance down a touch, thank you for the input. If you have any questions or concerns, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 18, 2013

I had a great experience at this dealership. I walked in and was greeted by the lovely receptionist, waited about 10 minutes and we got to talk to our guy. I test drove the car that I wanted to buy (twice) More

by DanielsonGomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot the guys name but he was great!, Mike Clark
Sep 25, 2013 -

Bourne's Auto Center responded

Thank you for the 5.0 Rating! You had the experience that we demand of ourselves everyday and that is fantastic. We look forward to assisting you with your Nissan GTR when you are ready! Thank you for taking the time to review your experience. Michael Kelley General Manager (508)230-5885

August 31, 2013

We had a great experience at Bourne's. David helped us to find the perfect car for our son to take to college in NC. I loved the no-hassle pricing and there was absolutely NO PRESSURE to make a quick More

by MJBRCB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 03, 2013 -

Bourne's Auto Center responded

Thank you for the 5.0 Rating! We are happy that you were able to find the vehicle that fit your needs. We look forward to assisting you in a few months with your next vehicle purchase. Thank you for taking the time to review your experience. Michael Kelley General Manager

August 24, 2013

My intentions was to put out feelers for puchasing a used car. My cousin told me about Bourne's Auto Center and I checked out their website, filled out my criteria and found the exact car I had been looking More

by FrancineButler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carlos Machado
Sep 03, 2013 -

Bourne's Auto Center responded

Thank you for the 5.0 Rating! We are happy that we were able to provide you excellent financing and the vehicle that fit your needs. If you have any questions or concerns, please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

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