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Bourne's Auto Center

South Easton, MA

4.9
4,941 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,941 reviews

June 10, 2013

I am almost ready to purchase my 3rd car from Bourne's. They treat you very fairly and the price is the price. I will never step foot into another dealership as long as I can go to Bourne's. More

by Squateague
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 17, 2013 -

Bourne's Auto Center responded

Thank you for the 5.0 Rating! We appreciate your continued business over the years and we look forward to many more years! Thank you for taking the time to review your experience. Michael Kelley General Manager Bourne's Auto Center (508)230-5885

June 03, 2013

Loved the hassle free atmosphere, great selection in our price range and found what we were looking for! Overall very pleasant experience, will highly recommend! More

by mmatinzi1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2013 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We are thrilled that you enjoyed our "hassle free" sales approach. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager (508)230-5885

May 30, 2013

We were very pleased not to have the typical pressure you get at a dealership and felt really relaxed while working with David. I would highly recommend anyone to visit this dealership. When we decided on a More

by CarlaTolland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 07, 2013 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We are thrilled that we will receive your recommendation to your friends, family and co-workers. If you have any questions or concerns, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager (508)230-5885

May 29, 2013

Overall my experience was good. I liked working with Shawn. I did think the process of filling out the paper work and putting the plates on the vehicle took a little longer than needed. I also thought i More

by Jhutchings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Weir
Jun 07, 2013 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We use these reviews to learn and improve. We will certainly work on expediting the paperwork and registration process. It is our goal to have all of that done within 30 minutes as there is a substantial amount of paperwork and electronic entry to complete the paperwork and receive the plates from the RMV. In in an effort to keep our used vehicle prices as low as possible, it is not possible for us to fill every vehicle we sell(214 vehicles in May). We take that money and invest it in the safety and maintenance of the vehicle before the customer takes delivery with our rigorous 30 point inspection process. I want you to know that we appreciate your business and your feedback. We will certainly use this review to improve! If you have any questions or concerns, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager (508)230-5885

May 29, 2013

I was in a really tough situation as my previous car died unexpectedly and I needed to find a new car immediately. I researched Bourne's Auto online first and found some cars that matched my price range as More

by AmandaDuffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2013 -

Bourne's Auto Center responded

Thank you for the 5.0 Rating! We also want to thank you for taking the time to review your experience. We understand that there are many choices when it comes to purchasing and servicing your vehicle and we are truly honored that you choose Bourne's. If you have any questions or concerns, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager (508)230-5885

May 25, 2013

Friendly low pressure sales staff. No haggling over fixed prices of vehicles. Cannot comment on negotiations on trade ins though-we did not have one. Test drives easy without sales staff present. Clean good More

by Gordoncgordonc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 28, 2013 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. We are glad that your had the experience that we demand of ourselves everyday. If you have any questions or concerns, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager (508)230-5885

May 24, 2013

Bourne's website was very useful in determining what vehicles were available as well as providing pertinent info about the vehicles. David Pair was terrific in terms of helping me narrow down which vehi More

by mcreedon4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner
May 28, 2013 -

Bourne's Auto Center responded

Thank you for the positive feedback regarding our new website. We are thrilled that you had the experience that we expect every customer to have when they shop at Bourne's Auto Center. Your experience from the sale, to the finance, to the extended warranty, is exactly what all customers should expect. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager (508)230-5885

May 23, 2013

Excellent buying experience. Most dealerships hold you hostage or mark up the vehicle so much that you dont know what your paying. I will definitely be back and will recommend to my family and friends. More

by Maten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Jake Nevens
May 28, 2013 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We know there are many options when it comes to purchasing and servicing your pre-owned vehicle. We are truly grateful that you choose Bourne's Auto Center. We look forward to working with your friends and family. Thank you for taking the time to review your experience. Michael Kelley General Manager (508)230-5885

May 23, 2013

12/12 I came in to check a 2010 Ford Fusion SEL Bourns had for sale. I was VERY surprised by the ease on which is able to see the car and the no pressure approach. I was able to test drive it with my wife More

by chill10974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1
May 28, 2013 -

Bourne's Auto Center responded

Thank you for writing your review after close to six months of owning the vehicle! That means you must really love your Fusion! We are excited to assist your wife with her pre-owned vehicle purchase. If you have any questions or concerns, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager (508)230-5885

May 22, 2013

By the time I went to visit Bourne, I was exhausted from interacting with traditional dealers. The negotiation games, the subpar condition of the cars, the hard sell. Bourne and my sales rep, Dave, were a b More

by Slbaldwin121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 28, 2013 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. Everyday we are here trying to duplicate the exact experience you had! We look forward to offering the same experience to all of your friends! If you have any questions or concerns, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager (508)230-5885

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