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Bowditch Ford
Newport News, VA
923 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 923 reviews
February 08, 2026
I continue to be pleased with Bowditch Ford’s kind and thoughtful service. I am sorry “pick up and deliver service is no longer available. However, I found Al to be very accommodating. He told me when to thoughtful service. I am sorry “pick up and deliver service is no longer available. However, I found Al to be very accommodating. He told me when to come back so I wouldn’t have to wait so long to have my car inspected. So I did my weekly grocery shopping and returned at his recommend time. Then waited only about 45 minutes for the job to be finished. And he didn’t charge me for the inspection. So yes, I am pleased with the service you offer. More
by Mary Downs
Verified CustomerEmployees Worked With
February 07, 2026
My service guy Al is the man. I showed up early using the quick lane service option provided by Bowditch. I was there for state inspection and an oil change on my 2019 F150. Durin I showed up early using the quick lane service option provided by Bowditch. I was there for state inspection and an oil change on my 2019 F150. During my inspection they found my brakes were worn. Al was honest and presented me options. I opted for the best for me. They fixed the issues and I was on my way ... 2 hours. Nice job Bowditch service team. Oh they also gave me a senior citizen discount on everything they could. More
by rchappyn1300
Employees Worked With
February 07, 2026
The most expensive oil change I've ever had done through any Ford dealership I've been too. Nearly X2 the cost. Website cost does not match the dealership inflated price. Totally misleading customers. any Ford dealership I've been too. Nearly X2 the cost. Website cost does not match the dealership inflated price. Totally misleading customers. More
by adam270
February 05, 2026
Brought carbine for service for the same issue and requested the problem piece be replaced instead of reprogrammed. Now the issue has occurred again and now I have to make another trip to have the car requested the problem piece be replaced instead of reprogrammed. Now the issue has occurred again and now I have to make another trip to have the car serviced for the same service. More
by capri1227
Employees Worked With
I don't
February 05, 2026
Dealing with excellent service for the past 14 years. Al has keep me updated on every. Thing. Al has keep me updated on every. Thing. More
by waynerobbins
