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Bowditch Ford

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.5
551 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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11291 Jefferson Ave

Newport News, VA

23601

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Showing 551 reviews

July 15, 2025

Mr. Al in the service department does a great job with informing me about my maintenance schedule and get it in a timely manner. More

by man.of.faith008
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 14, 2025

The dealership is clean, professional employees and great customer service, they make you feel like family. More

by razar73
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Bradley
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July 13, 2025

The worst will never go back! !! Car was dropped off on Sunday and as of Friday was never worked on. More

by JRAWLES
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tristen Brannon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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July 12, 2025

I was taken at my scheduled appointment time and my repair was promptly diagnosed and repaired. More

by bassteezr
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 12, 2025

Receptionist attentive and kind. I got my car inspected and ready in a timely fashion More

by aconnealy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 12, 2025

Al is fantastic as my service writer, he gets me scheduled in a very timely fashion then gets me In and out. More

by albert75727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Parfitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 12, 2025

Friendly and quick to service my need on my 2013 F150 truck They gave me a list of what was done. More

by skindiverfutrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 11, 2025

Al has always taken care of my issues and very kind and caring he cares about his customers More

by Bambi Durham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 10, 2025

Always great service and customer service when taking care of my vehicle when its time to service. More

by jonathanharrisl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 10, 2025

Bowditch keeps me informed of upcoming services so that I can handle the issues when needed. More

by NUCHINA43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice with the shuttle rides
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