Al Cusano

I took my car in for a recall, I left my car there overnight, was called yo pick up my car, took it in for inspection, come to find out the third back brake light was out, it was working when I took i overnight, was called yo pick up my car, took it in for inspection, come to find out the third back brake light was out, it was working when I took it there, I don’t have money, I had to go buy the kit, now I have to find somebody to put it in, don’t have money for that, I was so disappointed!!! More

by LShort Verified Customer Verified Customer

Report | Print

Tristan is a great service writer very knowledgeable. Great with people and I give him five stars. He should be the service manager too thank you Steve Musial. Great with people and I give him five stars. He should be the service manager too thank you Steve Musial. More

by NONE34 Verified Customer Verified Customer

Report | Print

The best thing about Al is that he communicates with you to let you know what's gonna happen and that is very important to me because other dealerships have left me hanging with no communication and I just to let you know what's gonna happen and that is very important to me because other dealerships have left me hanging with no communication and I just took a Uber home. With Al, I can always make plans ahead of time. I've used other dealerships before and Al is by far the best. More

by BROOKELOVESNATURE Verified Customer Verified Customer

Report | Print

Pleasant trip to dealership. Courteous service was offered by writer. Recall was taken care of quickly. Courteous service was offered by writer. Recall was taken care of quickly. More

by marnet.ware Verified Customer Verified Customer

Report | Print

Thanks to Al and the entire service Team for outstanding service and customer care! Thanks for all you do Team! service and customer care! Thanks for all you do Team! More

by sbcollins3 Verified Customer Verified Customer

Report | Print

Service advisor was very helpful and great to deal with, helped me understand my issue and worked with my policy helped me understand my issue and worked with my policy More

by tearnhardt610 Verified Customer Verified Customer

Report | Print

Everyone is always friendly and ready to answer questions.They get the work done in a timely fashion. questions.They get the work done in a timely fashion. More

by rlcchiefsfan Verified Customer Verified Customer

Report | Print

We got a oil change and they left the oil cap on top of the radiator. Luckily I found it soon after the service was done. They probably would of charged me for a new one. There quality is falling short b the radiator. Luckily I found it soon after the service was done. They probably would of charged me for a new one. There quality is falling short but there prices are going through the roof. I am having a hard time with servicing the vehicle there in the future. And Ford itself is not helping the problem. More

by strawmn Verified Customer Verified Customer

Report | Print

Always honest. Never upsell. No pushing unnecessary work. Friendly staff. Vehicle is always clean after maintenance is completed. Never upsell. No pushing unnecessary work. Friendly staff. Vehicle is always clean after maintenance is completed. More

by pboland1 Verified Customer Verified Customer

Report | Print

You have a team member that is pro active on All my appointments he is a very good with people and experience with customer service. Don’t know his name but in the service department. Seems he goes all appointments he is a very good with people and experience with customer service. Don’t know his name but in the service department. Seems he goes all way for your vehicle.Great job More

by jwrightdj417 Verified Customer Verified Customer

Report | Print