Al Cusano
Al Cusano at Bowditch Ford

Al Cusano

Service Advisor

Bowditch Ford

11291 Jefferson Ave
Newport News, VA 23601

4.6
488 Reviews
4.6

488 Reviews

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488 Reviews of Al Cusano

November 04, 2026

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Employee Rating

Al in Service looked out for me. First maintenance done my 2025 F150 so pretty minor. Encouraging nonetheless! More

by bntalbott
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Recommend Dealer
Yes

October 30, 2026

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The scheduling for an appointment is easy. Knowledgeable Service Advisors. The wait time for service is what to be expected. More

by thargett2
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Recommend Dealer
Yes

October 30, 2026

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The service manager Al is always helpful and gives us good advice. The technician noted a tire needed replacement which saved us from an accident. More

by ALLENBNICHOLS
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Recommend Dealer
Yes

Other Employees Tagged: Tristen Brannon, Walter Holmes

October 29, 2026

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Al provided quick check in. Work quick and accurate. Al provided tips on how to keep my maverick running proud More

by lee.smith.jr
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Recommend Dealer
Yes

October 22, 2026

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Hard to find a dealership you can trust, and I have found that you can trust Bowitch More

by january1roy
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Recommend Dealer
Yes

October 20, 2026

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Good dealership with attentive service writers. Always get good service. They go out of their way to find you a good solution. More

by jgower
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Recommend Dealer
Yes

October 17, 2026

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As always, Al Cusano takes good care of me. I have been relying on Bowditch for many years, and no complaints. More

by EARLSNYDER
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Recommend Dealer
Yes

October 13, 2026

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I didn’t have an appointment, but I did get there before 8 o’clock and I was out before nine, even though there were several other customers being waiting on More

by elear
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Recommend Dealer
Yes

October 13, 2026

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I have been getting my truck serviced by the dealer for 12 years now. I purchased the truck in 2014. They done all maintenance on it since then. The only other place that has touched it is a tire place. More

by lol
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Recommend Dealer
Yes

October 09, 2026

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No attention to detail foul language in lobby from service advisor to an elder lady waiting on her vehicle, No desire to meet customer expectations More

by jody15
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Recommend Dealer
No
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