Bowditch Ford

We purchased our 2004 Explorer in August, 2004, and it has served us well. However, during the recent weeks, we noticed an unusual noise in the rear end of the vehicle; it was annoying at least. Also, du has served us well. However, during the recent weeks, we noticed an unusual noise in the rear end of the vehicle; it was annoying at least. Also, during some reverse shifting, also an unusual noise occurred. We took the car to Bowditch Ford on a Monday, and Al Cusano believed he knew the sources of the problems. Al got us a rental vehicle nearby. He had it test driven, ordered parts the next day, and the necessary service and repairs were done. He called us on the fourth day telling us the car was ready. We talked with Al, who had been very accommodating and responsive to our concerns. He really listened to us as customers and friends, again providing us the assurance of a successful service job. Overall, I would commend Al, as service advisor, and his staff for their outstanding support and hospitality typical of the Bowditch dealership. More

Great Dealership, great service, We have never had any issues or concerns with they use of the dealership or the service received from the service department. We have 3 vehicles that get all there the ser issues or concerns with they use of the dealership or the service received from the service department. We have 3 vehicles that get all there the serivice completed by the service department. Al Cusano takes good care of us! More

I brought my vehicle in for service (oil, filter,and state inspection). The state inspection was free since I bought my car at Bowditch and continue to have my service there. I also have a card "FORD O state inspection). The state inspection was free since I bought my car at Bowditch and continue to have my service there. I also have a card "FORD Owner Advantage" where I get free oil and filter changes every fifth time. My wife ande I have good relations with the service manager. More

This is my second purchase fr Bowditch Ford and the 3rd time I have worked with Susie Perry - my aunt purchased a car fr her, too. Bowditch Ford & Susie are hassle-free - they do all the work for you. time I have worked with Susie Perry - my aunt purchased a car fr her, too. Bowditch Ford & Susie are hassle-free - they do all the work for you. It is wonderful going to a dealership knowing you can get what you want!! And, the best part, Susie takes care of everything!! She's highly professional, courteous, is very knowledgeable in her field. I wouldn't go anywhere else - I highly recommend Bowditch Ford and Susie Perry!! I've dealt with the Service Dept. since '07 - everything is always repaired the FIRST time - the personnel are friendly, courteous and go out of their way to complete the job. More

Every time we go to Bowditch Ford, the service is great! Everyone in the service department, as well as, the cashier are truly good to us. Our wait time is extremely good for the work done, and the atmosph Everyone in the service department, as well as, the cashier are truly good to us. Our wait time is extremely good for the work done, and the atmosphere of the waiting area is pleasant. Even the sales people that walk through are very friendly and always speak to us. We love Bowditch Ford and will continue to buy our cars from them. More

After 15 years of purchasing new Ford vehicles, Bowditch Ford is the first dealership to truly LISTEN to our automotive needs! We have found both the sales and service staffs to be exceptionally profession Ford is the first dealership to truly LISTEN to our automotive needs! We have found both the sales and service staffs to be exceptionally professional, personable, and approachable during each visit. Our continued thanks to the entire Bowditch Ford staff! More

Service Department is as crooked as they get. Escape Service Department is as crooked as they get. Escape broke down (spark plug came out) near their shop, so we had ti towed there for an estimate. The Service Department is as crooked as they get. Escape broke down (spark plug came out) near their shop, so we had ti towed there for an estimate. They said repairs would take over 5 hours. $700+ Also said it needed brakes and rotors to the tune of another $500. Suspecting they were up to something, we opted to bring it home and do the work ourselves. What the so-called pros said would take 5 hours, we had finished in just over an hour. Brakes were fine. Rotors too. Total cost to repair was just over $100. That's a net savings of about $1,100 over what would have been done if we'd taken them for their word. More

This has been a very positive experience for me and I have already recommended this dealership to friends!! The entire staff is exceptional, very polite, and very friendly. All of my needs were met whil have already recommended this dealership to friends!! The entire staff is exceptional, very polite, and very friendly. All of my needs were met while I was there. I will buy again when the time comes. Joe Garrity was great to deal with, very helpful, he met my needs in what I wanted in a vehicle!! More

Great customer service from the moment I made internet contact with Susie Perry, She was very attentive with my purchase request. Upon delivery the cae was presented in great shape and a full tank of gas. contact with Susie Perry, She was very attentive with my purchase request. Upon delivery the cae was presented in great shape and a full tank of gas. The left seat/right seat on all controls and interior features was flawless. Thanks James Baum More

We bough our 2002 Ford Ranger Edge from Bowditch Ford in february 2002 and had great reliability with it. We wanted to trade up and found a great 2005 ford Freestyle which fits our needs greatly. It is a february 2002 and had great reliability with it. We wanted to trade up and found a great 2005 ford Freestyle which fits our needs greatly. It is a beautiful cross between an SUV and a minivan. Casey and the staff at Bowditch have always been gret and personable. We feel like we are part of the dealership and not just a customer. Thanks for giving us a wonderful experience. More