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Bowditch Ford

Newport News, VA

4.5
647 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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11291 Jefferson Ave

Newport News, VA

23601

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Showing 647 reviews

August 15, 2025

I had my new truck in for service and found it to be only acceptable at best More

by Rich's Tremor
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Great location and friendly staff and professional . ..provided great insight and we will be back again. More

by N/a
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Al Cusano
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

Walter and His team are the best, my recall on my Ford Van was redone and I’m back on the road with no issues. Thank you Bowditch More

by jamesriverinteriors
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

Al is a great. Always gets us taken care of in a timely manner. Highly recommend. More

by kenh70
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

I have nothing but good things to say about my recent experience with the service department at Bowditch Ford. The Assistant Service Manager Al Cusano was professional, knowledgeable and provided excell More

by petite7jazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April
August 14, 2025

Always friendly and courteous and used this service team for 15 years on my current vehicle More

by SHERRYDESKINS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

Greeted me right when I walked in, told me they would follow up and advise on the issue, which they did, had parts in stock which hardly ever happens and they had it down in around 4 hrs. Very happy with More

by Ncary
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
I don’t remember
August 14, 2025

This is the second time they have tried to charge me more. Money for something than they quoted me for More

by RVFD30
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Al Cusano
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

Very happy with the service I received from Bowditch Ford. Al Cusano has been my service manager for 30 years, has taken great care. More

by macpip17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

I had a positive experience with Bowditch Ford, with fast service, great rates, and excellent customer service! More

by coke2391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.