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Bowditch Ford - Service Center

Newport News, VA

4.6
331 Reviews

331 Reviews of Bowditch Ford - Service Center

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May 24, 2025

Every time I go there for servicing of my 2024 Ford F350, I have never been disappointed. Great customer service and very professional and personable. More

by MikeV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
May 23, 2025

Customer service lounge is clean, only problem was someone's music over shadowing the tv More

by BRISKAIR9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Service and mechanic team are very courteous polite and helpful. The mechanic who fix my F250 was great at what he does. Thank you all. More

by cpabon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Josh Meagan.
May 23, 2025

Bowditch knew how to service my EV when other dealerships were not very up to date with the newest electric models. More

by GREGORY.ANDREOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Always quick to respond and attentive to issues. Always quick to respond and attentive to issues. All interaction good from desk to service rep More

by Diana757Kw
Recommend Dealer
Yes
Employees Worked With
Al
May 22, 2025

I always have a good experience at Bowditch. Very quick and attentive. Also very accommodating. More

by kaylaedward424
Recommend Dealer
Yes
Employees Worked With
Tristen
May 22, 2025

See rating & comments on original screen - EXCELLENT service & team!! Oh by the way, actually have x3 Ford vehicles (x2 F150s & an Explorer) And as already stated, have been customer for many years. O More

by DEBRAMEW757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice
May 22, 2025

Al is always great to deal with. Always does what he can for the customer. More

by RMLEE757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Al Cuciano & team are “THE BEST”! Everyone is friendly, polite & eager to help with whatever necessary!!! I have been a customer for many, many years! As I have 2 F-150s, & an Explor More

by DEBRAMEW757
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Cozzens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Service was swift and professional. Staff was helpful and kept me informed about the service More

by MVBIONDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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