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Bowditch Ford - Service Center

Newport News, VA

4.6
355 Reviews

355 Reviews of Bowditch Ford - Service Center

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May 30, 2025

Received help as soon as I arrived. Car was ready in two days. That's all. More

by no.none
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

I have been dealing with this dealership for ten years now. I’m well pleased with their service. From the sales department to the service department. A1 service More

by IPSPIVEY21206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Trower
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Car maintenance visit went smoothly with not a long wait time. Tristan was very nice and informative. More

by ANGRID3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Al, Always meets my service needs. and always seems to have technicians available. Being going on for 13 years. Thanks Al More

by waynerobbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Every time I go there for servicing of my 2024 Ford F350, I have never been disappointed. Great customer service and very professional and personable. More

by MikeV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
May 23, 2025

Service and mechanic team are very courteous polite and helpful. The mechanic who fix my F250 was great at what he does. Thank you all. More

by cpabon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Josh Meagan.
May 23, 2025

Customer service lounge is clean, only problem was someone's music over shadowing the tv More

by BRISKAIR9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Bowditch knew how to service my EV when other dealerships were not very up to date with the newest electric models. More

by GREGORY.ANDREOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Always quick to respond and attentive to issues. Always quick to respond and attentive to issues. All interaction good from desk to service rep More

by Diana757Kw
Recommend Dealer
Yes
Employees Worked With
Al
May 22, 2025

See rating & comments on original screen - EXCELLENT service & team!! Oh by the way, actually have x3 Ford vehicles (x2 F150s & an Explorer) And as already stated, have been customer for many years. O More

by DEBRAMEW757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice