Bozard Ford Lincoln

Pleasurable experience and purchase Starting looking at vehicles about 1 month ago. Went to many dealers checking out different makes and models. Gregg Steinberg was the first salesman I Starting looking at vehicles about 1 month ago. Went to many dealers checking out different makes and models. Gregg Steinberg was the first salesman I met along this journey. Over the month I came back 3 times to look at vehicles i was interested in. Gregg was always polite and always available. During the month Gregg kept in contact with me about updates, price adjustments. Never did i feel any pressure from him. Once i decided to make a decision Gregg worked tirelessly on putting it together. Since the purchase Gregg has contacted me numerous times asking if he could do anything else or if i had any questions. When i got to finance i met Rick Garcia. He was also very polite and informative on the finance process. He explained all the extended warranties to me in perfect detail. I felt comfortable dealing with Rick. Overall experience with Bozard was awesome. More

In and out in under an hour Kevin was very friendly and professional. Had an oil change and tire rotation in under an hour. Vehicle was in the bay within 15 minutes of my arriv Kevin was very friendly and professional. Had an oil change and tire rotation in under an hour. Vehicle was in the bay within 15 minutes of my arrival. Never knew anyone had worked on the vehicle. More

Excellent and accommodating I was listened to!! No pressure!!! I responded to an email Campaign I came if for service and left with a new car! Thank you I was listened to!! No pressure!!! I responded to an email Campaign I came if for service and left with a new car! Thank you More

Great experience at Bozard This is the second Ford I bought from Bozard. Everyone from the front to the back has been accommodating to meeting all our needs. Service and Sales a This is the second Ford I bought from Bozard. Everyone from the front to the back has been accommodating to meeting all our needs. Service and Sales are second to none. Thank you!! More

My incredible experience at Bozard Ford I'm a mom who was looking for a new car when I got referred to Bozard Ford. From the beginning I felt welcomed and heard. They helped me find a car th I'm a mom who was looking for a new car when I got referred to Bozard Ford. From the beginning I felt welcomed and heard. They helped me find a car that not only worked for my life and my finances, but also one that I LOVED! Zach Gibbs and Chad Gaulding were great salesmen. I didn't feel pressured, they wanted me to find the car that was right for me, not just right for a sale! Rick Garcia in finance went out of his way to make sure that I left with a great interest rate and payments I could afford. My experience at Bozard Ford was the best car-buying experience I've ever had, and I look forward to making all of my future purchases at Bozard. More

Coolant leak I arrived at the service center and relayed the problem I was having the were able to diagnose and fix the problem in a timely manner I was happy and I arrived at the service center and relayed the problem I was having the were able to diagnose and fix the problem in a timely manner I was happy and satisfied and will be a return customer. More

Professionalism and Great service advisor I been using Jeff Sparks as my service advisor for 4 years. His professionalism, advice and attention to detail is greatly appreciated. He always keep I been using Jeff Sparks as my service advisor for 4 years. His professionalism, advice and attention to detail is greatly appreciated. He always keeps me posted on my service issues. Great Guy! He is a valuable asset to Bozard. Thank you Jeff. More

Customer service The whole experience was phenomenal. Although busy, Andy and the sales team made me feel at home and appreciated. The concierge service was next level The whole experience was phenomenal. Although busy, Andy and the sales team made me feel at home and appreciated. The concierge service was next level of great. More

Recall service I liked having reminder emails before appt. Marcia was friendly and very knowledgeable about my recalls. she texted me as soon as my car was ready. I liked having reminder emails before appt. Marcia was friendly and very knowledgeable about my recalls. she texted me as soon as my car was ready. My car was washed and interior cleaned! It looked great! Thank you! More

We had a great experience especially working with Dan. We had bought a car a few years ago from a Toyota dealership and the experience was awful so we were not excited to go through the process of buying a We had bought a car a few years ago from a Toyota dealership and the experience was awful so we were not excited to go through the process of buying a car again. However, our experience at Ford was wonderful. Dan treated us with kindness and respect. He listened and was willing to work with us and made the process feel comfortable and more in our control. What a difference! We can’t say enough about how pleasant this was and we plan to be back for our next car purchase! More