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Bozard Ford Lincoln

St. Augustine, FL

5.0
9,879 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 9,878 reviews

September 24, 2018

excellent front desk staff Service is good; it would be nice if they offered to vacuum the vehicle interior after routine service. Front desk is always polite and helpful More

by Bryan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
unknown
Sep 24, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that our team was able to take care of you. We do apologize for not vacuuming out your vehicle! If we can do anything else to further assist you, please let us know. We would be more than happy to help!

September 24, 2018

No Pressure Buying Experience We went in with no intention of buying a car this day but we walked out with one anyway. Very nice sales person and very fair in pricing and trades. More

by dickyfins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharyl Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about Sharyl! She is awesome at her job and we are so happy that she made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

September 24, 2018

Good return experience Excellent experience with Louis Crespo from referral of past salesman of many years. Same experience with previous long-time salesman who recommended More

by Bill & Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Oldham, Luis Crespo
Sep 24, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, Bill and Linda, and for the kind words about Luis and James! They are awesome at their job and we are so happy that they made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

September 24, 2018

Great Service The entire staff at Bozard that I had an encounter with were friendly, courteous and accommodating. They made the experience that I dreaded feel tole More

by rediretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Siekierski, Lee Brewer, Erik Shipley
Sep 24, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about our team! They are awesome at their job and we are so happy that they made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

September 24, 2018

Great customer service The service that I had was scheduled for 1.5-2.0 hours. I was on and out in 45 minutes! The staff is friendly and the waiting area is clean and in More

by GLEN.GAIL.MITCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Poole in Quick Lane Service.
Sep 25, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that our team was able to take care of you! If we can do anything else to further assist you, please let us know. We would be more than happy to help!

September 23, 2018

Helpful airbag repair support Piper and the team made the best of a prolonged delay in airbag replacement parts, assisting with a long term loaner and helping the Takata repair go More

by StAugSUVs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Piper Bueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Clark
Sep 24, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Piper and Christian were able to take such great care of you. If we can do anything else to further assist you, please let us know. We would be more than happy to help!

September 23, 2018

2013 F150 My visit was overall very comfortable. Didn’t mind the waiting. . Good popcorn. Happy about Seth’s customer focus skills and enjoyed working with h More

by EVOJIMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Shipley, Seth Evans
Sep 24, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about Seth and Erik! They are awesome at their job and we are so happy that they made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

September 23, 2018

Excellent Service Purchased my 4th car from Bozard, as always my sales and finance team were excellent at making me feel at home and like I was on of the family. Luis C More

by carcrazy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Crespo, Lee Brewer, Rick Dotson
Sep 24, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about our team! They are awesome at their job and we are so happy that they made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

September 23, 2018

Great service! Ashley and Sonya are fantastic! Top rate service! First trip in was for oil change and tire rotation on a Friday night at 7:00. Next was for a full More

by kphayes5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Durst
Sep 24, 2018 -

Bozard Ford Lincoln responded

Awesome news! We are so pleased to hear that Ashley and Sonya were able to take such great care of you. If we can do anything else to further assist you, please let us know. We would be more than happy to help!

September 23, 2018

Honest and integrity The salesman Frank S. And finance personnel Rick were honest and treated me very fairly. I have Known Bo and Letty and their parents and grandparent More

by MASTERHOLANCHOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Serverius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Dotson
Sep 24, 2018 -

Bozard Ford Lincoln responded

Thanks so much for the great review, and for the kind words about Rick and Frank! They are awesome at their job and we are so happy that they made your car shopping experience a positive one! We appreciate your business. If we can do anything else to further assist you, please don't hesitate to reach out to us. We would love to help!

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