Bozard Ford Lincoln

F-150 Great buying experience. Stephen was very patient with me, and did everything a salesman should do. He showed professionalism and courtesy, and listen Great buying experience. Stephen was very patient with me, and did everything a salesman should do. He showed professionalism and courtesy, and listened to my interests. More

Oil change Last Wednesday I brought my Ford Edge to the Quick Lane for a regular oil change. I had a mail coupon for $29.99 which I presented to the service asso Last Wednesday I brought my Ford Edge to the Quick Lane for a regular oil change. I had a mail coupon for $29.99 which I presented to the service associate, Sonya. I ordered the Works package and tire rotation. It took over an hour and when I received the bill, I was charged the full price, $59.99 for both things. I did not check the bill at the counter and just handed my card to Sonya because one of my children was having a meltdown. When I looked over the invoice at the car, I noticed that the coupon was not applied. I called and the person I spoke with assured me that she would give Sonya my number and she would return my call so we could resolve my billing issue. Three hours later and no call, so I decided to call back and spoke to another person. Mary, who informed me that Sonya was gone for the day; however, she looked over my invoice and informed me that my coupons were not applied and I would need to call back AGAIN the next morning and speak to the manager to get my billing issues fixed. Plus, she also told me that the prices went up and that I will be given just $10 off my bill. I did not call back because I believe at this point it is excessive to call the place 3 times to resolve such a simple issue, plus I can get my oil changed for $50 in the place right down the street form Bozard without 1.5 hour wait. We purchased 2 vehicles from Bozard, but this incident left a very bitter taste in my mouth. More

Great experience. Great experience buying my truck just wish maintenance (oil changes)9 , bedliner or tint was offered with new truck purchase. Jeremy was great and so Great experience buying my truck just wish maintenance (oil changes)9 , bedliner or tint was offered with new truck purchase. Jeremy was great and so was Patrick. More

Best dealership in Florida This is my second purchase of a new car from Bozard Ford and as always I am treated as I should be. The sales representative and financial person were This is my second purchase of a new car from Bozard Ford and as always I am treated as I should be. The sales representative and financial person were top notch. More

Great service. My service advisor , Nathan, was excellent. All service commitments were made on time and the service issues were resolved. I am a very pleased custom My service advisor , Nathan, was excellent. All service commitments were made on time and the service issues were resolved. I am a very pleased customer. More

Best car buying experience since I can’t remember when Everyone at Bozard Ford was extremely professional and helpful. I’ll definitely go there again and have no qualms about taking my car in there for ser Everyone at Bozard Ford was extremely professional and helpful. I’ll definitely go there again and have no qualms about taking my car in there for service. More

Bozard Ford will have my business from now on!! I knew what i wanted and the price i needed. And they had me in and out really quick in the truck i wanted, no nonsense. Definately earned my business I knew what i wanted and the price i needed. And they had me in and out really quick in the truck i wanted, no nonsense. Definately earned my business!!! More

A pleasant experience Bozard Ford gave me a pleasant buying experience on my new 2018 F350. Seth our salesman was very personable and helpful finding the truck we wanted.. Bozard Ford gave me a pleasant buying experience on my new 2018 F350. Seth our salesman was very personable and helpful finding the truck we wanted.. More

Service & Recall Scheduled for recall & other service items. Oil leak was fixed that required new part took an extra day. Was informed that the back door rattling wa Scheduled for recall & other service items. Oil leak was fixed that required new part took an extra day. Was informed that the back door rattling was fixed, but the rattling started again on 3-23-18. Again, it does not rattle all the time but it does sometimes. Will remind technician on next service trip. More

Beyond Pleased Due to an MVA I was on the "hunt" for another vehicle. I decided on a Ford F-150. After spending 4 weeks researching, looking, & test driving F-150 Due to an MVA I was on the "hunt" for another vehicle. I decided on a Ford F-150. After spending 4 weeks researching, looking, & test driving F-150 to no avail, here, in Jacksonville, I expanded my search to the St. Augustine area. I did on-line inquiries and received a response from John Ramirez. Mr. Ramirez, John was not like any other "salemans". He, not only took the time to answer ever question my Michael, my fiancée, Jessie, and I had he did not "pressure" us to make a decision. It was his professional demeanor, & knowledge of the vehicle that so me on my new truck. More