Bozard Ford Lincoln

Rob's F150 After visiting several Dealerships in Jacksonville where I'm from, I didn't find the right truck, deal or service, I was comfortable with. After talki After visiting several Dealerships in Jacksonville where I'm from, I didn't find the right truck, deal or service, I was comfortable with. After talking with Ryan Hurewitz, I decided to check out Bozard. The professional staff made my purchase easy and enjoyable. More

Excellent Buying Experience As we got out of our vehicle at Bozard Ford, we were met by a very nice, polite young man, Seth Evans. We explained that we were looking for a new F3 As we got out of our vehicle at Bozard Ford, we were met by a very nice, polite young man, Seth Evans. We explained that we were looking for a new F350. Seth stated they had many to choose from and off to the F350 vehicles we went in the golf cart. We looked at several and Seth obligingly got the keys for us to test drive one we had choosen. Seth explained all the features to us during the test drive and got us an answer immediately upon return to a question he couldn't answer. We liked the vehicle and we sat down to talk $$$. After bartering back and forth and meeting the sales manager, Adam, we came to an agreement and picked up our new F350 the next day. Again, Seth met us and went over the new vehicle fetures with us and did a sync of our cell phones to the Ford Sync System. It was a very pleasant buying experience and would recommend Seth Evans and Bozard Ford! More

Ms. Marcia Nelson is the best! Great customer service! Marcia & Alex always take care of us and are very quick & efficient. Marcia took care of returning my car rental for me at the end of the day, so I co Marcia & Alex always take care of us and are very quick & efficient. Marcia took care of returning my car rental for me at the end of the day, so I could just get in my car & go home. She communicated with me in regards to my service (new tires, oil change, etc.) & had the service dept investigate my battery issue which, thankfully, was a non-issue. Thanks again! More

GREAT BUYING EXPERIENCE Our salesperson (Juan Navarez) really went above and beyond to help us find the right truck. Poor guy must have shown us six trucks before we got the Our salesperson (Juan Navarez) really went above and beyond to help us find the right truck. Poor guy must have shown us six trucks before we got the right one for us. Though it took a little extra time for us to get the funds we needed, both our rep and finance guy (Lee Brewer) stayed in touch with us. Multiple people told us that if we needed any help learning how to use items in the truck to just come by and they will show us. We are happy campers. More

Great! My whole experience was great. Everyone was friendly and courteous. Bozard will be my service dealer of choice going forward. Service was done timely My whole experience was great. Everyone was friendly and courteous. Bozard will be my service dealer of choice going forward. Service was done timely and reasonably priced. More

2nd vehicle purchase in 2 weeks My husband just took delivery of a 2018 F450 King Ranch. I decided that I to needed a new car, so we contacted Luis Crespo (as always) to get the ball My husband just took delivery of a 2018 F450 King Ranch. I decided that I to needed a new car, so we contacted Luis Crespo (as always) to get the ball rolling. I had the vehicle I wanted already picked out and Luis had everything ready, pricing included, when we got down there Saturday morning. Smooth transaction, Luis, you're the greatest! Thanks you. In the finance process, Rick Garcia was the man. Rick, you are the most knowledgeable person regarding the products and financing I've ever dealt with. You added no pressure and were totally professional all through the process. Thank you. folks, if you don't give this dealer and Luis a shot at your business, you're gonna lose out. More

Great customer service Allison did a wonderful job with getting our vehicle serviced. She also made sure we had a rental ready and waiting for when we arrived. Thank you Allison did a wonderful job with getting our vehicle serviced. She also made sure we had a rental ready and waiting for when we arrived. Thank you More

Good stuff Terrific advice/ information by service rep Dawn Nelson. Very much appreciate quick in/out based on appointment. Also, it a minor item, but getting a Terrific advice/ information by service rep Dawn Nelson. Very much appreciate quick in/out based on appointment. Also, it a minor item, but getting a car wash is great- you all got rid of green pollen & road dirt from drive down Mn👍 More

They turned a problem into a great experience The service writer kept in touch with me in the technician did a great repair. I could not ask for a better service call . Had a major repair and it The service writer kept in touch with me in the technician did a great repair. I could not ask for a better service call . Had a major repair and it was done properly and in a timely matter. I highly recommend to anyone to have their vehicles serviced there. I More

Highly impressed and very satisfied This is my second vehicle purchased from Bozard Ford. My sales person has been Zach Gibbs both times and I couldn't ask for a better salesperson. I This is my second vehicle purchased from Bozard Ford. My sales person has been Zach Gibbs both times and I couldn't ask for a better salesperson. I hesitate to say salesperson because he is much more than that. He truly understands the anxiety and frustration associated with the major purchase of a new vehicle as well as provides a human to human experience. After my first purchase of a 2015 Ford F-150 Platinum, my experience was so exceptional that I started recommending him to everyone I heard talking about getting a new vehicle. Everyone of my friends that have had the pleasure to work with Zach have had nothing but praise and satisfaction. He helped my mother-in-law purchase a used vehicle and she absolutely adores him now. I think a little more than she does me. I purchased my 2018 Ford Raptor on 3/3/2018 and once again the process was outstanding. I don't usually do reviews, but when I deal with a truly exceptional person I feel like its necessary. I feel that Zach Gibbs is a valuable asset to Bozard Ford and glad to have worked with him. I will continue to recommend him and Bozard Ford to everyone interested in purchasing a new vehicle and wanting a pleasurable experience. More