Bozard Ford Lincoln

New car purchase Other than paying for an xplan pin that I? had to pay for very happy although my trade in was due to the fact that i had a defective transmission in m Other than paying for an xplan pin that I? had to pay for very happy although my trade in was due to the fact that i had a defective transmission in my other car and didn’t receive as much towards a new vehicle as i had hope for More

BOZARD KNOWS CUSTOMER SERVICE! Ford Bozard of St. Augustine sure knows how to make their customers #1. Everyone who works at Bozard makes you feel welcomed the moment you arrive. Ford Bozard of St. Augustine sure knows how to make their customers #1. Everyone who works at Bozard makes you feel welcomed the moment you arrive. I want to recognize Jena Thompson for her dedication and thrieving to ensure her customers get the best deal and are absolutely satisfied with their buying experience. She is full of great knowledge and is quickly to answer any questions you may have. She is exceptionally attention driven towards and for her Customers! Rick Gracia, Financial Manager; ensured we were taken care of every step of the way. He went above and beyond to make the best deal . He knows how to achieve excellent customer service and ensure his returning customers are truely taken care of! Thank you Bozard for excellent CUSTOMER SERVICE! More

Luis, Andy, Jena & Jonny are the best team in Florida!!! Friends of mine had such a wonderful experience dealing with Andy when they purchased 2 Fords that they highly recommended him and even made a phone c Friends of mine had such a wonderful experience dealing with Andy when they purchased 2 Fords that they highly recommended him and even made a phone call for me. Andy had been promoted since they had purchased their cars, but he met me at the curb with Luis last night. Luis is a no pressure sales person and helped walk me through the steps to make sure that I was making a decision that I was comfortable with - so rare in the car business! Johnny in finance helped make the paper work understandable! Since it was so late last night, I chose to pick my car up today. Jena spent well over an hour explaining everything on my car....and she made it fun. (The extra chocolates she gave me, my weak spot, didn't hurt either!) This has been the best experience purchasing a car ever. Thanks everyone!!!! More

Family Business My wife and I recently purchased 2 very nice pre-owned vehicles. Because we had such a great experience I brought my parents, John and Susan, back in My wife and I recently purchased 2 very nice pre-owned vehicles. Because we had such a great experience I brought my parents, John and Susan, back in only 3 weeks later to purchase a brand new Ford Edge. Once again, Mr Luis Crespo took excellent care to make sure all our needs were met. Luis is a true professional who I will recommend again and again. More

Luis crespo best salesman Purchased a vehicle 11/25/2017 when I walked in I was greeted with a very friendly salesman he did not try to pressure me into anything I was not inte Purchased a vehicle 11/25/2017 when I walked in I was greeted with a very friendly salesman he did not try to pressure me into anything I was not interested in. I felt in total control . He was extremely friendly, accommodating, and curtious. He made car buying pleasurable and I will definitely be a repeat customer of Luis’ upon making the deal, working with Rick Garcia in finance was just as pleasurable. Bozard is a class act business with class act employees! More

Family Business Recently my wife and I purchased 2 very nice pre-owned vehicles with the experienced help of Luis Crespo. Less than 3 weeks later I was thrilled to be Recently my wife and I purchased 2 very nice pre-owned vehicles with the experienced help of Luis Crespo. Less than 3 weeks later I was thrilled to be able t bring my parents, John and Susan, back to purchase a new Ford Edge. again Luis was well prepared with only an hours notice that we were coming in. Luis and the staff at Bozard made another professional experience very simple and with no hassle. Can't say enough good about Luis and the gang at Bozard Ford, a true family oriented dealership. More

Priced as Advertized and large inventory We visited other dealerships where the salesperson only wanted to sell us his dream vehicle or the best value to him without full regards to what we w We visited other dealerships where the salesperson only wanted to sell us his dream vehicle or the best value to him without full regards to what we were shopping for. Not at Bozard, our salesman "Luis" listened carefully! He did not try to persuade us to reconsider our choices, he took us straight to the vehicle selection that matched our requests. He had the keys in a snap and we were happily out for a test ride in minutes. Luis used his smart phone and very knowledgably was able to quickly answer any questions we threw at him. The price amounts he had readily available. He was a pleasure to work with, we recommend ask for him! The finance department was very patient with us, with great curtesy and knowledge as we sorted through the many options and service plans for our vehicle. Even the next day when we requested to change up a couple things Mr. Shipley gladly accommodated us. More

Good Experience. We enjoyed the test drive of the new Lincoln Continental. We were quite impressed.with the car. Tom, Tanya, and Ashley were all very helpful with We enjoyed the test drive of the new Lincoln Continental. We were quite impressed.with the car. Tom, Tanya, and Ashley were all very helpful with their information about the car. Tom agreed to send us an overall break out of expected cost involved for a new Lincoln Continental in a possible trade-in of our 2013 Ford Taurus. We look forward to receiving his cost estimate.. More

No Balony! Professional Sales, Pleasant Buying Experience. I had been looking around the state (internet & in person) for a new or used F150 since September. In November I spotted an F150 on the lot with the e I had been looking around the state (internet & in person) for a new or used F150 since September. In November I spotted an F150 on the lot with the equipment I wanted. Days later Carlos Gibbs helped us and made the purchase a pleasant experience. Along with Ryan Davis going over the trucks operation with me and Will in finance, all staying late to finish the sale. I am happy I was able to buy locally at a good price as I was hoping to do from the start. Stress free, great work! More

The Bozard team made our car buying experience very pleasant Recently my husband and I had the pleasure of buying a new car at Bozard Ford. The process of auditioning vehicles, test driving them and finishing w Recently my husband and I had the pleasure of buying a new car at Bozard Ford. The process of auditioning vehicles, test driving them and finishing with writing our check took less than three hours. We weren't in a hurry but we were pleased with this efficiency. Jeremy Criscione led us on a thorough examination of the models we wanted to view. Johnny Mott was friendly and professional with the financial end of the transaction, guiding us expertly through the paperwork. We drove away delighted with our new 2017 Escape and today, a week later, we haven't felt any buyer's remorse. We were already familiar with the excellent service of Kevin Bressler in the Quick Lane department and now we can add the showroom experience to our recommendations to family and friends. More