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Bozard Ford Lincoln
St. Augustine, FL
9,836 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 9,836 reviews
August 29, 2017
Perfect customer service! Jena was awesome and stayed very late so I could pick up my truck. She also was able to get more rebates from ford that I did not anticipate. She wa Jena was awesome and stayed very late so I could pick up my truck. She also was able to get more rebates from ford that I did not anticipate. She was great in explaining how all features in my truck worked. More
by RDeVincentis
Employees Worked With
Jena Thomas
August 29, 2017
Outstanding Service Great service from all of the staff from from end to sales to finance. Would definitely recommend friends and family to shop there. Tha. K you to all Great service from all of the staff from from end to sales to finance. Would definitely recommend friends and family to shop there. Tha. K you to all that assisted me in Purchasing my vehicle More
by Jalvaro
Employees Worked With
Erik Shipley
August 28, 2017
100% SATISFACTION***** Bozard Ford was a most wonderful experience for me. Love Ford Vehicles. I am extremely happy with my Escape. I would highly recommend your company. Bozard Ford was a most wonderful experience for me. Love Ford Vehicles. I am extremely happy with my Escape. I would highly recommend your company. More
by escape, t123
August 27, 2017
No pressure sales We had a great experience at Bozard Ford! In our search for a used vehicle we came across two we were interested in on Bozard's website. Both times We had a great experience at Bozard Ford! In our search for a used vehicle we came across two we were interested in on Bozard's website. Both times we visited Bozard to view and test drive the vehicles Ryan H was professional, knowledgeable, and helpful with no pressure. The second time we visited we purchased a 2015 Ford Escape that we love. Ryan H, Lee B, and John M all worked get us a decent price, financing, and out the door in a reasonable amount of time. I would definitely recommend Bozard Ford. More
by fgcu20
Employees Worked With
Ryan S. Hurewitz , Lee Brewer, Johnny Mott
August 26, 2017
A great company to deal with Arrived at dealership with a friend and was greeted by sales representative Andy McKay. He was very knowledgeable and forthcoming. He showed us severa Arrived at dealership with a friend and was greeted by sales representative Andy McKay. He was very knowledgeable and forthcoming. He showed us several vehicles and we ended up buying a 2017 Ford Explorer Limited and a 2017 Ford Fusion Titanium. Also worked with manager Lee Brewer to finalized both deals. Great folks to work with. No pressure and they made it all happen. Great place to purchase an automobile. More
by searay400
Employees Worked With
Andy McKay, Lee Brewer, Erik Shipley
August 24, 2017
Lack of Communication We recently went to Bozard due to a few friends telling us how wonderful their service center was . My wife made an appointment for 8:30am and we plan We recently went to Bozard due to a few friends telling us how wonderful their service center was . My wife made an appointment for 8:30am and we planning on waiting on the repair , but due to her job things change so we dropped it off and she went to work, later that afternoon no word from dealer so my wife called and service person told her they don't know what problem was due to they wasn't able to get to it yet ! After 7 hours you would think someone would have called to explain this and then they said it would be tomorrow before they could look at it. How does this happen? What is a appointment for ? Needless to say it was that next afternoon before we got an answer and of course somehow separate issue came up with the SUV, something we have never had but all of sudden the issues staring adding up $$$$. We were very displeased with our experience to say the least More
by Odubfirefighter
Employees Worked With
Nathan Dippy
August 23, 2017
Easy and Amazing Ryan Hurewtiz took all my anxieties and fears of buying my first new car and put them straight to ease. The whole dealership was wonderful and profess Ryan Hurewtiz took all my anxieties and fears of buying my first new car and put them straight to ease. The whole dealership was wonderful and professional with out being pushy and annoying. I felt very confident and happy when I left. Ryan didn't pressure me nor did any of the other employees. Everything was explained to me and I even got way more for my trade in than I thought I would have gotten. I am very happy and would def go there again when it's time for my teenagers car!! More
by annpage98
Employees Worked With
Ryan Hurewtiz, Wyll Dickenson
August 23, 2017
Great experience Bozard Ford did a great car, great value and a great team. Ryan Davis, Tom Krell, Eric Shipley and Sharyl Brewer all were great to deal with while ge Bozard Ford did a great car, great value and a great team. Ryan Davis, Tom Krell, Eric Shipley and Sharyl Brewer all were great to deal with while getting into out new Lincoln MKC! The Lincoln Date Night worked and we went back in two days later picked up a car. More
by billy62
Employees Worked With
Other Employees :
Erik Shipley, Ryan Davis
August 23, 2017
Outstanding Ford & Lincoln dealer Trust this dealer. Outstanding car buying experience. You will not be disappointed. Drive the extra mile, so worth it. Sales and Finance staff are Trust this dealer. Outstanding car buying experience. You will not be disappointed. Drive the extra mile, so worth it. Sales and Finance staff are attentive, caring and enthusiastic. More
by Missy70
Employees Worked With
Johnny Mott, Robert Waldron
August 22, 2017
Zach helped us decide between cars and was very helpful. My wife and I were trying to decide between cars and when we arrived at the dealership, the Salesman, Zach had the cars ready to go and helped us in o My wife and I were trying to decide between cars and when we arrived at the dealership, the Salesman, Zach had the cars ready to go and helped us in our decision. The negotiation process was relatively easy and we were able to reach a deal within a short amount of time. Rick helped us power through the paperwork after making his short sales pitch. There was a minor problem on the way out the door and Zach corrected it immediately and professionally. More
by James
