Bozard Ford Lincoln

Amazing Staff There was already a car dealer walking out and introducing herself (Jena Thomas) as I stepped out of my vehicle and it really feels like she cares. Yo There was already a car dealer walking out and introducing herself (Jena Thomas) as I stepped out of my vehicle and it really feels like she cares. You tell her what you want and she'll get you what you want. Very professional. More

Great Dealership I had a great time purchasing a vehicle from this dealer. I researched the car on line and didn't want to waste time by listening to things I already I had a great time purchasing a vehicle from this dealer. I researched the car on line and didn't want to waste time by listening to things I already knew, simply asked for a test drive. From there on straight forward price. Excellent price I must say. Very satisfying experience, half the time then purchasing from other dealers and no stress vs other sales people. I live an hour and a half away but after going for service to three other dealerships I keep coming back to this one. Fast service (as far as dealers go, no 30 minutes but reasonable) Friendly staff, clean comfortable waiting room, located in an outlet mall with plenty of places to go shop/eat while you wait, if you'd like. Oil change, tire pressure/rotation, complimentary carwash and you are on the way. More

Amazing customer service This is my third car I have purchased from Bozard Ford. Carlos was such a great salesman ! He was very helpful, kind, and thorough. He never pressured This is my third car I have purchased from Bozard Ford. Carlos was such a great salesman ! He was very helpful, kind, and thorough. He never pressured me, but went out of his way to ensure I got the best deal. Eric was my finance guy. He also was terrific! He was able to negotiate a good interest rate & get me financed thru my own bank ! He took the time to carefully explain all of my options in a way that it was easy to understand. More

Produtctive I came to purchase a used truck and found what I was looking for. Everyone was helpful and knowledgeable. I had a list of specific things I was lookin I came to purchase a used truck and found what I was looking for. Everyone was helpful and knowledgeable. I had a list of specific things I was looking for and Alex helped me find what I needed. Colby from service was also a great help when I had a question about the 2010 Mercury Mariner I purchased in November of 2013. More

Amazing Dealership This is one of the best dealerships I have had the pleasure of dealing with. From making the deal, follow up on the deal, service and then their Linco This is one of the best dealerships I have had the pleasure of dealing with. From making the deal, follow up on the deal, service and then their Lincoln Date night. Really customer-centric. More

Great Service This was my second vehicle purchase from Bozard Ford. So easy to buy from this place. Everyone is so helpful , no strong arm tactics , just the best p This was my second vehicle purchase from Bozard Ford. So easy to buy from this place. Everyone is so helpful , no strong arm tactics , just the best price and great service , what more can you ask for. More

Satisfying! My husband and I have been a customers of Bozard Ford for many years, both sales and service. My experience with the service department has been exce My husband and I have been a customers of Bozard Ford for many years, both sales and service. My experience with the service department has been exceptional. Marsha Nelson has been my service advisor from the time I purchased my Lincoln. She always goes above and beyond to make sure my car is serviced to my satisfaction. She is professional and knowledgeable and I look forward to having her wait on me when I come in. The reliable and honest service I receive will keep me as a customer for a long time. Marsha is the best! More

Excellent service This location has excellent customer service. The waiting area for customers is very comfortable with complimentary coffee, iced coffee, ice machine, This location has excellent customer service. The waiting area for customers is very comfortable with complimentary coffee, iced coffee, ice machine, bottled water, fresh popcorn, fresh baked cookies. I have never seen another dealership go out of there way to make the customer comfortable. More

Amazing Service! We own a new motor home that is built on a Ford E450 chassis. On Saturday of Memorial Day weekend we were traveling to St Augustine for the holiday w We own a new motor home that is built on a Ford E450 chassis. On Saturday of Memorial Day weekend we were traveling to St Augustine for the holiday weekend when we experienced a significant knocking noise coming from the chassis area. Since it is a Ford chassis we pulled in to Bozards Service area to see if we could get assistance. Assistant Service Manager Colby Clarke promptly came out and we described the noise to him. He then had Don Gress, from Service, take our RV out on the road to hear for himself. After the road test and a look underneath, Don determined it was not a Ford issue, but a heat shield had come loose under the vehicle. This would not pose a safety issue for us and we could continue on our trip. This was Saturday afternoon on a holiday weekend and we had told Colby we were from out of town and, therefore, would never be around to buy or receive service from their dealership. Not to mention they were very busy that day. Nevertheless we were treated like their most valuable customer. I strongly recommend Bozard Ford for your purchase or service. They exceeded any and all expectations we had and, if they do that for someone passing through think what they would do for a customer of their own. More

The service was performed in a timely manor The service was completed on time and correctly. It has been all systems go since the repairs were completed. The service manager explained the repair The service was completed on time and correctly. It has been all systems go since the repairs were completed. The service manager explained the repairs in a language that I understood, and made sure I was satisfied with all aspects of the repairs More