Bozard Ford Lincoln

First Time Buyer - Fantastic Experience Went in there about 2 weeks ago to test drive a Ford Explorer Platinum. I was immediately greeted by Andy, who grabbed the keys and allowed me to test Went in there about 2 weeks ago to test drive a Ford Explorer Platinum. I was immediately greeted by Andy, who grabbed the keys and allowed me to test drive a combination of highway and city. After that we talked numbers before meeting Rick and Patrick. Ultimately I was not ready to buy, so I left. I knew it was the car I wanted but I drive close to 300 miles a week, so a Highlander, which is a bit more fuel efficient was also part of my decision. I took a week to work it all out, running numbers, reading reviews, etc. During that time Andy never pressured me and never bombarded me with calls like the sales people at other dealers tend to do. He gave me the space to work it all out. When I was ready I sent an email to Andy and Patrick about the price I was willing to pay for the flagship Explorer. A few days later they met my asking price. Andy also got all of the dealer options I wanted like tints, all weather mats, and mud guards at no extra cost. Financing was hassle free. Rick took care of that. Very smart guy. You could tell he has been doing this for a long time. Got me a respectable deal on the ESP for maintenance and parts. So for the next 100K miles I don't have to pay for anything outside of dents, tires and battery. Ultimately, I'm extremely happy with the Explorer. Bozard's service was excellent. More

No reason to ever go anywhere else for service on your Ford I have been having my F-150 serviced here since new (2011). You will not find a more dedicated team of service professionals anywhere, period. It's th I have been having my F-150 serviced here since new (2011). You will not find a more dedicated team of service professionals anywhere, period. It's the main reason they service my Infiniti and Audi. They are dedicated to solving problems, not creating reasons as to why nothing is wrong with your vehicle. So regardless of where you bought your Ford vehicle, do yourself a favor and have it serviced by the team at Bozard Ford! More

Superb Service I know the representatives in the service department will inform me of an existing or potential problem with my car. I'm am comfortable with the atte I know the representatives in the service department will inform me of an existing or potential problem with my car. I'm am comfortable with the attention given to the car and trust Bozard to provide good service and good advice. More

Great customer service After purchasing a certified pre owned F250, it developed a problem. I brought it into the service department and met with Jeff Sparks. He had the te After purchasing a certified pre owned F250, it developed a problem. I brought it into the service department and met with Jeff Sparks. He had the tech take a look at it immediately. They soon realized it would take some time to get the warranty work approved so they put me in a rental. I received daily updates from Jeff for the time they had the truck. Most dealerships I have dealt with would not have never put that extra effort in. I have the truck back and everything is great. Without a doubt, I'll continue to bring the vehicle back to Bozard for service. More

Very organized and clean. They were very prompt with the scedule that we had set up and every thing was done in a profesional manner. Price was fair and I would not have a prob They were very prompt with the scedule that we had set up and every thing was done in a profesional manner. Price was fair and I would not have a problem returning again. More

Happy Buyer Outstanding salesman with relaxed negotiations for the used car that I wanted. Papers signing went quickly and smoothly. It all went better than expe Outstanding salesman with relaxed negotiations for the used car that I wanted. Papers signing went quickly and smoothly. It all went better than expected and are 1005 HAPPY. More

Went for a washer pump Jeff Sparks was my Service Manager. I asked him if I could wait as I had a Chemotherapy pump on. While I was in the lot looking at new vehicles, Jeff Jeff Sparks was my Service Manager. I asked him if I could wait as I had a Chemotherapy pump on. While I was in the lot looking at new vehicles, Jeff called my cell phone to tell me that my car was ready. I had an appointment for 8:30 A M and my car was ready by 10:00 . Jeff was very understanding of my situation, and was very courteous! If I need any repairs in the future ,I will be calling Jeff Sparks. More

Recall and Windshield Wiper Replacement Bozard always goes above and beyond to make sure my time spent at the dealership is pleasant. Thanks again for smooth, simple, and fast service! Bozard always goes above and beyond to make sure my time spent at the dealership is pleasant. Thanks again for smooth, simple, and fast service! More

Date Night Above & Beyond " Date Night" is the total experience from start to finish. Tonya started things off with a smile with a very pleasing introduction, explaining all th " Date Night" is the total experience from start to finish. Tonya started things off with a smile with a very pleasing introduction, explaining all the Navigstor features, talked about the restaurant and made us feel very welcomed and comfortable. The restaurant, food and waiter was terrific. Would highly recommend the restaurant and Bozard Ford to.my friends. More

Excellent results We are most impressed by the way we were treated at Bozard Ford. Ours was a "no-profit sale" because as a retiree from Ford (Volvo), we bought at cos We are most impressed by the way we were treated at Bozard Ford. Ours was a "no-profit sale" because as a retiree from Ford (Volvo), we bought at cost. In spite of that fact, all personnel with whom we dealt were patient, pleasant, took time with us, and generally treated us as if we were paying MSR. The treatment we received and the attention paid to our transaction was stellar. Thank you! More