
Bozard Ford Lincoln
St. Augustine, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Bozard Lincoln Date Night Amazing program designed to familiarize the public with Bozard Lincoln. The service at Bozard was excellent and all the employees we encountered were Amazing program designed to familiarize the public with Bozard Lincoln. The service at Bozard was excellent and all the employees we encountered were very friendly and willing to assist. More
Oil change I was greeted when I arrived. The people were professional. The waiting area was nice, clean, and had water/coffee available. The car was ready in a r I was greeted when I arrived. The people were professional. The waiting area was nice, clean, and had water/coffee available. The car was ready in a reasonable amount of time. More
Recall Work on MKC Marcia Nelson was very strong in customer service and made my visit to Bozard Ford in St Augustine enjoyable. She knew I was on a reduced time schedul Marcia Nelson was very strong in customer service and made my visit to Bozard Ford in St Augustine enjoyable. She knew I was on a reduced time schedule because of a parent being in the hospital and she ensured that I got in and out quickly. More
best experience ever buying a car! I have purchased many vehicles and this was a very excellent experience from the building, all of the employees we encountered, and the overall buying I have purchased many vehicles and this was a very excellent experience from the building, all of the employees we encountered, and the overall buying our truck. More
Best Ford dealership in Jacksonville, FL if you are planning on buying a Ford or Lincoln, you need to come to Bozard Ford. If you have a Ford or Lincoln that needs service, you need to bring if you are planning on buying a Ford or Lincoln, you need to come to Bozard Ford. If you have a Ford or Lincoln that needs service, you need to bring your car to Bozard Service. The service advisors all give their undivided attention to your immediate concerns. I have worked with Alex and Marcia and both of these service advisors provide the best customer service I have ever seen. Greg Brown, the Service Manager at Bozard, treats your car like it is his own car. He goes out of his way to make sure the customers are satisfied beyond their expectations. Greg is caring and takes interest in all customer's concerns. I have worked with many service departments over the past 40 years and Bozard is by far, THE BEST!!!! This dealership blows the others out of the water!!!! More
Excellent service Outstanding service group at Bozard. Very professional and courteous in the repairs of my vehicle. Ken was very helpful and answered all my questions Outstanding service group at Bozard. Very professional and courteous in the repairs of my vehicle. Ken was very helpful and answered all my questions during the time at Bozard. More
Happy, thankful, stress relief! Came in stress was immediately met by Kevin. I told him my problem and he helped me right on the spot. I left happy without stress. A nice feeling t Came in stress was immediately met by Kevin. I told him my problem and he helped me right on the spot. I left happy without stress. A nice feeling this day in time. More
Too little too late I have always had my vehicle serviced at Bozard with little concern, but several months ago I brought my car in with concerns and was told there was n I have always had my vehicle serviced at Bozard with little concern, but several months ago I brought my car in with concerns and was told there was nothing wrong, "if there was the engine light would come on". Now, less than 15,000 miles later, with no engine light warnings, I am told that I need $4500 in repairs and the transmission will need to be replaced. I'm livid, as I don't feel that I was negligent in asking for expert advice long before the issue was out of warranty and out of my budget. I don't think that the gentlemen I worked with on this visit we're at fault but I'm extremely disappointed in Bozard as a whole on how my long term maintenance was handled and the extremely offensive trade in offered after all the money and loyalty I have had to this dealership. More
Great service dept, they will bend over backwards to make yo I went in to have my back up camera fixed it had a blind spot at the trailer hitch but only at night and I do a lot of fishing at night so this was a I went in to have my back up camera fixed it had a blind spot at the trailer hitch but only at night and I do a lot of fishing at night so this was a problem for me they could not find a problem with it but it was day time I showed them a picture of it I took with my phone and I told them this was a problem for me so they went ahead and replaced it anyway,other dealers I have delt with wouldn't have done that but they wanted me happy I love this dealership More
Outstanding experience This is the 6th vehicle I have purchased through Bozard. They just keep stepping up their customer service every time. Amazing! I am ill right now. My This is the 6th vehicle I have purchased through Bozard. They just keep stepping up their customer service every time. Amazing! I am ill right now. My salesman arranged to handle the sale all over the phone, picked up my new MKX from another dealer as it had the options I wanted. Finance manager Rick went through everything easily and thoroughly on the phone with me. Then Jena came to my home to deliver my new Lincoln and take my lease back with her. She also walked me through the new technology! Assisted my with the new Lincoln app set up and synching my phone to my existing account from my trade. Just an outstanding team of people here that truly care! More