
Bozard Ford Lincoln
St. Augustine, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 9,898 reviews
Great experience Glen was awesome, answered all my questions and found me a car in my budget and that I wanted!! Jaime was very informative and was able to get me goin Glen was awesome, answered all my questions and found me a car in my budget and that I wanted!! Jaime was very informative and was able to get me going pretty quickly! More
Purchased a Ford Certified Pre-owned F-150 4x4 Truck My sales associate, Jena, was very helpful and did not pressure me during the process. Erik found me a very competitive interest rate for the amount I My sales associate, Jena, was very helpful and did not pressure me during the process. Erik found me a very competitive interest rate for the amount I financed. Overall it was an enjoyable experience. More
One of the finest auto experiences, bar none! At the end of the day I believe the majority of us take ratings / reviews with a grain of salt. But Bozard being a nearly 5-star dealership is very we At the end of the day I believe the majority of us take ratings / reviews with a grain of salt. But Bozard being a nearly 5-star dealership is very well-deserved AND accurate. My leasing circumstance was probably more than a bit different than the average customer in the fact that I conducted the majority of the "deal" virtually, via the internet, text & email due to me being out of town. Ironically enough I conducted the exact same virtual leasing process through another dealership -- with whom I have a decade long relationship with-- for my parents only a few weeks prior. The experiences could NOT have been more different. At Bozard, Lee (Internet Sales Manager) was exceptionally prompt in his responses, knowledgeable, & made the entire process truly effortless. When it was time to pick the vehicle up, I was setup with a VIP appointment which again, made what is normally quite daunting, absolutely seamless. Once he & I went through the initial paperwork -- which was already prepared before my arrival -- I was introduced to Ryan (Finance Manager) who was also absolutely fantastic... in his personality, his level of service, and what he managed to build into the deal. The icing on the cake? What was already an incredible deal, and an incredible experience was made even better by Lee arranging for us to have an aftermarket accessory installed at a later date with car detailing, dinner & short-term rental all packaged together as part of the perk. Honestly, what else could a person ask for??!! I say this with the utmost sincerity, this dealership CARES -- yes, with a capital "C". The experience was so memorable (in the best way possible) I will go out of my way to deal with Bozard again, regardless of where I reside in this nation of ours. More
Quick resolution = satisfied customer and continued loyalty I was so thankful for the Quick Lane Mgr., John Douglas, reaching out to me and helping to resolve an ongoing issue I had been dealing with for 3 year I was so thankful for the Quick Lane Mgr., John Douglas, reaching out to me and helping to resolve an ongoing issue I had been dealing with for 3 years. Mr. Douglas was extremely helpful, understood my view of the issue, and was able to have my car fixed without any out-of-pocket cost to me. In addition Mr. Douglas arranged for me to have a car for the day so I would not lose time from work which was an added plus. It was nice to know Bozard pays attention to customer reviews and concerns and go out of their way to resolve them quickly. More
How car buying should be!! After visiting a few dealerships in search for my perfect car I had a less than ideal vision of how car buying would be. The dealerships I visited wer After visiting a few dealerships in search for my perfect car I had a less than ideal vision of how car buying would be. The dealerships I visited were 'pushy' and I just got an overall bad taste in my mouth on the entire process. All of that changed when pulling into Bozard Ford. "Cowboy" greeted my fiance and I as we pulled into the parking lot and immediately began showing us the vehicles we came to see. After driving the one I had my heart set on it was time to walk in and talk numbers. Previously other dealerships had advertised pricing that they couldn't even get close to but Bozard was different, they were true to their pricing and really made you feel secure in the offers discussed. It didn't take long to come to an agreement and purchase the perfect car for me! I would HIGHLY recommend purchasing from Bozard Ford! The salespeople (especially "Cowboy"!) and managers are so polite and friendly and really show you that they want to help you get the best deal around. I know I won't think twice about where to go for my next car and I know who I'll be recommending to all of my friends and family in the future. More
Great Customer Service Marcia and Ken took great care of me, and made sure my laundry list of needs were taken care of. Thanks Marcia and Ken!! Tom Marcia and Ken took great care of me, and made sure my laundry list of needs were taken care of. Thanks Marcia and Ken!! Tom More
Great experience The service was performed in a expeditious and quality manner. Marsha was pleasant as always calling me once the service was completed. The car was The service was performed in a expeditious and quality manner. Marsha was pleasant as always calling me once the service was completed. The car was washed and ready for pickup on arrival. More
Bozard Rocks! Never knew car buying could be such a pleasure. Was taken by surprise at how easy the process and how delightful the staff at Bozard. Never knew car buying could be such a pleasure. Was taken by surprise at how easy the process and how delightful the staff at Bozard. More
Great Experience! Bozard has THE BEST dealer environment we've ever been in. No lot lizards or worms here!! From start to finish it was very casual and welcoming, no Bozard has THE BEST dealer environment we've ever been in. No lot lizards or worms here!! From start to finish it was very casual and welcoming, no stress and no grumpy people!! The customer service from Mike Mitchell was top-gun top -notch awesome! And finishing out with Ryan in finance was the best, and I might add, the most memorable closing we've ever had. We got everything from a dealer we wanted and thought we would never find. We're gonna be Bozard loyal for a long long time!!!! More
Very professional and great personalities by the team. My son bought a Ford F150 from Bozard Ford and I was impressed with the service he received. I am a recent widow and never thought I could buy a new My son bought a Ford F150 from Bozard Ford and I was impressed with the service he received. I am a recent widow and never thought I could buy a new car for a while. From the time Jena met me at the door until the short process was over, I was amazed at the team work. I would recommend anyone looking for a new car, to choose Bozard Ford. Zach, Jena and Rick made me feel like I started my new beginning and I appreciate the team for helping me move forward.... I'll always stay loyal to Bozard Ford! More