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Bozard Ford Lincoln

St. Augustine, FL

5.0
9,870 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 9,870 reviews

November 26, 2016

Great place for all service. Called Kevin and he ordered a new tire to be replaced the next day. About two hours later he had the tire and I got it plus rotation all in one day! More

by JCM5975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, at the front desk.
Nov 28, 2016 -

Bozard Ford Lincoln responded

Awesome to hear! We are so glad that you had a great experience with us! We always want to be sure our customers get nothing but the best! Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

November 26, 2016

Great service I made my appointment for just a regular oil change and I received that, a car wash and a vacuumed vehicle too. It was a very pleasant surprise to hav More

by OPSFHPBEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2016 -

Bozard Ford Lincoln responded

We are happy to hear that you had a great experience with us! We always want to be sure that our customers are happy and well taken care of. Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

November 25, 2016

Just purchased a new vehicle from there I couldn't be happier with the experience I had with Bozard, from salesmen to business manager. I would definitely recommend this dealership.thank you More

by Humistonlynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Dotson, Stephen Purdy
Nov 28, 2016 -

Bozard Ford Lincoln responded

Great to hear! Stephen, Rick and Patrick are awesome and are always sure that our customers are well taken care of. We are pleased to hear that you had a good visit with us. Thank you for taking the time to share your experience with us and we hope you are loving your new vehicle!

November 24, 2016

Awesome car buying experience The Bozard team really seems to enjoy their work and the company they represent. I've been buying cars for over 30 years and this was really my bes More

by DHFONNER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharyl Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Cassata, Adam Williams
Nov 25, 2016 -

Bozard Ford Lincoln responded

We are happy to hear you had a great experience while here with us! JC, Adam and Sharyl are great! They are always sure that our customers are well taken care of! Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

November 24, 2016

Top notch Very outgoing individual did a terrific job of addressing all of the concerns i had. They did a great job working out good deal that didnt break my bu More

by V3ga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Dotson
Nov 25, 2016 -

Bozard Ford Lincoln responded

Great to hear! John and Rick are awesome and always are sure our customers are happy and get nothing but the best. Thank you for taking the time to share your experience with us and we hope you are loving your new vehicle!

November 24, 2016

Wonderful Because I have I lot of experience with bozard I have purchase many cars and truck and think about purchasing another if price is right. Happy thanksg More

by CLEWIS7952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Duran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marcia Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Brewer, Kevin Bressler
Nov 25, 2016 -

Bozard Ford Lincoln responded

Kevin, Marcia, Jeff, Lee and Jim are all fantastic! They are always sure that our customers are well taken care of and happy! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

November 23, 2016

More than just a customer Me and my wife where in the market to purchase an F150 and just happen to stop in at Bozard to look at their used inventory, as others had recommened More

by 2009 F150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mitchell, Shane Brown
Nov 23, 2016 -

Bozard Ford Lincoln responded

Mike and Shane are great! They are always sure that our customers are well taken care of and happy! We are pleased to hear that you had a great experience with us! Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

November 23, 2016

Overall good, but areas culd be improved upon. The sale of the vehicle seemed to go very smoothly. Unfortunately, some of the aftermarket work, where we were told it would be done within next 3-5 More

by BHBURKETT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy (BadBoyBil) Arndt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Scheff, Erik Shipley, Greg Hanson
Dec 10, 2016 -

Bozard Ford Lincoln responded

Hey Brett, Once again, I apologize for the shortcomings in regards to meeting our original timeline. We shouldn't have set such a hard time line when unable to guarantee it. I have since discussed this with the vendor that does that particular work for us and won't have that issue again. Our communication with you should have been better and I take full responsibility for that. Now that all the work has been done on your truck,, I hope that you're fully satisfied. If you need anything at all, or if I can do anything to help you, please don't hesitate to reach out to me on the same cell number I called you from. Thanks again, Jesse Scheff General Sales Manager Bozard Ford-Lincoln

November 23, 2016

My sales and service experience! This was my first service visit. I was very impressed. Everyone was very helpful and super nice. My sales experience was very special to me. I More

by KARENIWALTERS1231
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Krell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Mott, Ryan Davis, Tanya Tomanek
Nov 23, 2016 -

Bozard Ford Lincoln responded

Awesome to hear! Marcia, Tom, Johnny, Ryan and Tanya are amazing! They are always sure that our customers get nothing but the best while here with us! Thank you for taking the time to share your experience with us and we hope you are loving your new vehicle!

November 23, 2016

Oil Change Great service and very friendly. Was very pleased with the service and happy to have my car detailed with the oil change service. Will continue to use More

by BCMEPRESIDENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Allen
Nov 25, 2016 -

Bozard Ford Lincoln responded

Great to hear! We are so glad that you had a good experience while here with us! Thank you for taking the time to share your review with us and we look forward to serving you again in the future!

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