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Bozard Ford Lincoln
St. Augustine, FL
9,876 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 9,876 reviews
November 29, 2016
Really Frustrating Experience Set an appt to have car looked at, since the check engine light was staying on. I had already been to the Quick Lane, but the problem was not resolve Set an appt to have car looked at, since the check engine light was staying on. I had already been to the Quick Lane, but the problem was not resolved. When i arrived, i was told it would be several hours-which was not explained to me when i made the appt. I was leaving town the next day, so i brought the car and left it at the dealer for the week (left it on Saturday, to be looked at Monday) I received a message on Tuesday that the issue was a sensor and that the car was repaired, would be washed, and that the key and receipt would be left in the locked car for me to pick up on Sunday (11/27). When i arrived on 11/27, the car was unlocked, no key, not washed, and the engine light still on. Needless to say, having left it for a week, and gotten confirmation that it was fixed, i was extremely disappointed. luckily i had another set of keys with me, but i felt extremely uncomfortable that the car wasn't even locked. I now have to make time to pick up my keys, find another time to bring the car in, and frankly, have never had an experience like this with previous dealerships. I'm hoping that this feedback is taken seriously, given that this is my first experience with the dealership and certainly hope it will not be repeated. More
by ejortega
Verified CustomerEmployees Worked With
Andie Reed
November 28, 2016
They had what I wanted. The have a huge selection, were very fair, with no surprises. Very efficient in all departments. The finance department was also very efficient wi The have a huge selection, were very fair, with no surprises. Very efficient in all departments. The finance department was also very efficient with no hidden agendas More
by RBURTON475
November 28, 2016
quick and easy Mike was on top of things when he was busy and turned us over to John R. All went well and Mike did check in to make sure. The experience was pleasa Mike was on top of things when he was busy and turned us over to John R. All went well and Mike did check in to make sure. The experience was pleasant. A little too long of a wait for finance however. Someone jumped in ahead of us w/o an appointment and set us back a bit. But, not a major problem, we understood. More
by satisfied
November 28, 2016
Great Experience They scheduled and had me in and out of the dealership in no time. My car runs great now and I am very happy with my experience. They scheduled and had me in and out of the dealership in no time. My car runs great now and I am very happy with my experience. More
by Liz6340
Employees Worked With
November 28, 2016
Lincoln Date Night We found out about Lincoln Date night when I took my Ford Sport Trac in for service. Tanya Tomanek and Alia Spoerle were really helpful and we enjoye We found out about Lincoln Date night when I took my Ford Sport Trac in for service. Tanya Tomanek and Alia Spoerle were really helpful and we enjoyed our experience so much we will make Bozard our number one place when we purchase our next car. More
by Phil
Employees Worked With
Tanya Tomanek, Alia Spoerle
November 26, 2016
Great Salesman We had a great experience at Bozard Ford. They treated us very well. We drove over an hour to go there and they made sure it was not a trip wasted. We had a great experience at Bozard Ford. They treated us very well. We drove over an hour to go there and they made sure it was not a trip wasted. More
by CLLoyd
Employees Worked With
Buddy Price, Joseph Cassata
November 26, 2016
Great place for all service. Called Kevin and he ordered a new tire to be replaced the next day. About two hours later he had the tire and I got it plus rotation all in one day! Called Kevin and he ordered a new tire to be replaced the next day. About two hours later he had the tire and I got it plus rotation all in one day! Kevin rocks! More
by JCM5975
Employees Worked With
Kevin, at the front desk.
November 26, 2016
Great service I made my appointment for just a regular oil change and I received that, a car wash and a vacuumed vehicle too. It was a very pleasant surprise to hav I made my appointment for just a regular oil change and I received that, a car wash and a vacuumed vehicle too. It was a very pleasant surprise to have such a personalized service. Just don't expect a 15-30 minute quick oil change. Glad shopping close by. Personnel was a bit thin that day, but the ones there were very pleasant. Hot cookies were an added plus. Great dealership! Thank you. More
by OPSFHPBEAR
Employees Worked With
November 25, 2016
Just purchased a new vehicle from there I couldn't be happier with the experience I had with Bozard, from salesmen to business manager. I would definitely recommend this dealership.thank you I couldn't be happier with the experience I had with Bozard, from salesmen to business manager. I would definitely recommend this dealership.thank you More
by Humistonlynn
November 24, 2016
Awesome car buying experience The Bozard team really seems to enjoy their work and the company they represent. I've been buying cars for over 30 years and this was really my bes The Bozard team really seems to enjoy their work and the company they represent. I've been buying cars for over 30 years and this was really my best experience! More
by DHFONNER4
