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Bozard Ford Lincoln

St. Augustine, FL

5.0
9,875 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 9,875 reviews

November 24, 2016

Wonderful Because I have I lot of experience with bozard I have purchase many cars and truck and think about purchasing another if price is right. Happy thanksg More

by CLEWIS7952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Duran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marcia Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bressler, Lee Brewer
Nov 25, 2016 -

Bozard Ford Lincoln responded

Kevin, Marcia, Jeff, Lee and Jim are all fantastic! They are always sure that our customers are well taken care of and happy! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

November 23, 2016

More than just a customer Me and my wife where in the market to purchase an F150 and just happen to stop in at Bozard to look at their used inventory, as others had recommened More

by 2009 F150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mitchell, Shane Brown
Nov 23, 2016 -

Bozard Ford Lincoln responded

Mike and Shane are great! They are always sure that our customers are well taken care of and happy! We are pleased to hear that you had a great experience with us! Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

November 23, 2016

Overall good, but areas culd be improved upon. The sale of the vehicle seemed to go very smoothly. Unfortunately, some of the aftermarket work, where we were told it would be done within next 3-5 More

by BHBURKETT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy (BadBoyBil) Arndt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Scheff, Erik Shipley, Greg Hanson
Dec 10, 2016 -

Bozard Ford Lincoln responded

Hey Brett, Once again, I apologize for the shortcomings in regards to meeting our original timeline. We shouldn't have set such a hard time line when unable to guarantee it. I have since discussed this with the vendor that does that particular work for us and won't have that issue again. Our communication with you should have been better and I take full responsibility for that. Now that all the work has been done on your truck,, I hope that you're fully satisfied. If you need anything at all, or if I can do anything to help you, please don't hesitate to reach out to me on the same cell number I called you from. Thanks again, Jesse Scheff General Sales Manager Bozard Ford-Lincoln

November 23, 2016

My sales and service experience! This was my first service visit. I was very impressed. Everyone was very helpful and super nice. My sales experience was very special to me. I More

by KARENIWALTERS1231
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Krell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya Tomanek, Ryan Davis, Johnny Mott
Nov 23, 2016 -

Bozard Ford Lincoln responded

Awesome to hear! Marcia, Tom, Johnny, Ryan and Tanya are amazing! They are always sure that our customers get nothing but the best while here with us! Thank you for taking the time to share your experience with us and we hope you are loving your new vehicle!

November 23, 2016

Oil Change Great service and very friendly. Was very pleased with the service and happy to have my car detailed with the oil change service. Will continue to use More

by BCMEPRESIDENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Allen
Nov 25, 2016 -

Bozard Ford Lincoln responded

Great to hear! We are so glad that you had a good experience while here with us! Thank you for taking the time to share your review with us and we look forward to serving you again in the future!

November 22, 2016

Amazing experience! I've shopped trucks for over a year and this place was the best! I bought my truck a month ago and even after the sale, the customer service from the More

by 2013jettatdi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Reinard, Erik Shipley, Daniel Stone
Nov 23, 2016 -

Bozard Ford Lincoln responded

Daniel, Erik and Tom are awesome! They are always sure that our customers get nothing but the best! We are happy to hear that you had a great experience with us. Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

November 22, 2016

Excellent I feel that they were very professional. They did not try and sell products that I didn't need. Everything was explained very well so that I didn't h More

by Steve Mann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dotson, Ryan Davis
Nov 23, 2016 -

Bozard Ford Lincoln responded

Rick and Ryan are great! They are always sure our customers are happy and get nothing but the best! We are pleased to hear that you had a great buying experience with us! Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

November 22, 2016

Fixed my van very quickly. They always do a great job on getting my vehicle in and out very quickly and it's always done right the first time at a great price . More

by apacetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2016 -

Bozard Ford Lincoln responded

Awesome to hear! Jeff is great and always sure his customers are well taken care of! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

November 22, 2016

Car Service and Customer Service I purchased the maintenance program at the time of my lease. I called for an appointment and was taken on time, service completed within an hour. I More

by pjkochan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tanya Tomanek
Nov 23, 2016 -

Bozard Ford Lincoln responded

Great to hear! We are so happy to hear that you had a great experience with us! Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

November 22, 2016

Outstanding sales team and very knowledgeable . Our salesman Carlos was quite knowledgeable and very professional. Did not use any pressure or clever sales pitches. He gave us all the time that w More

by swells1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gibbs, Adam Williams, Jamie Pantling
Nov 23, 2016 -

Bozard Ford Lincoln responded

Awesome to hear! Carlos, Jamie and Adam are all fantastic and want to be sure our customers are well taken care of! Thank you for taking the time to share your experience with us and we hope you are loving your new vehicle!

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