Bozard Ford Lincoln

Sonya is incredible! Had a problem turning over my engine when starting it after leaving it at MCO for ten days! Drove straight to Bozard quick lane on our way home to Ja Had a problem turning over my engine when starting it after leaving it at MCO for ten days! Drove straight to Bozard quick lane on our way home to Jax and hoped they could do a battery test. Sonya wound up getting me a new battery on the spot within 10 minutes! Excellent service! More

Excellence in e-commerce! Transaction conducted via the internet! Showroom visit consisted of a test drive and signing paperwork! Forgot to mention drinking coffee and eating c Transaction conducted via the internet! Showroom visit consisted of a test drive and signing paperwork! Forgot to mention drinking coffee and eating cookies, can't wait for a service visit.... More

The best Every went smooth and ended up buying 1 truck and 1 car, buddy is awesome and sales manger ,Rick makes it work. I recommend one hundred % Every went smooth and ended up buying 1 truck and 1 car, buddy is awesome and sales manger ,Rick makes it work. I recommend one hundred % More

Outstanding service! I am a repeat customer at Bozards and I returned because of the great service I had the last time. As a newly single mom I needed someone I could trus I am a repeat customer at Bozards and I returned because of the great service I had the last time. As a newly single mom I needed someone I could trust when shopping for a new car. The sales and finance team made my purchase seamless! I can't thank you enough!! More

Fair and Stressless This was my first internet purchased vehicle so I was not sure what to expect. Zach was very pleasant to work with and made sure that there was 100% t This was my first internet purchased vehicle so I was not sure what to expect. Zach was very pleasant to work with and made sure that there was 100% transparency throughout the transaction. Upon my arrival the vehicle was exactly as advertised. I would recommend these folks to anyone. More

Fantastic dealership and staff From the start, no pressure or misrepresentation. Found the car I liked on their website, followed the easy step by step directions and was quickly c From the start, no pressure or misrepresentation. Found the car I liked on their website, followed the easy step by step directions and was quickly contacted by Sharyl Brewer. From the start, the process was truly the best and I now have a Lincoln MKZ that I love. Sharyl was always quick to respond to my emails and she answered all my questions. We live an hour away and we are super glad we made the drive to Bozard. Once we arrived, everyone we spoke with was professional, friendly and easy going. JC was phenomenal with the paperwork and he took the time to explain each form needed to complete the purchase. I will definitely recommend Bozard to my friends and family. THANK YOU SHARYL AND JC, Jordan and Ty. More

Fast response and thorough, professional work I own a 2011 Lincoln MKZ that I purchased new at another dealer. I brought the car to Bozard for an oil change and a maintenance check on the right f I own a 2011 Lincoln MKZ that I purchased new at another dealer. I brought the car to Bozard for an oil change and a maintenance check on the right front for an intermittent noise. While the noise was minor, I wanted to insure the car was safe. Bozard informed me that the right front shock needed to be replaced. I agreed and had the work done; however, the noise came back. When I contacted Bozard about the noise, they took immediate action and had me bring the car back. They replaced a control arm (an expensive repair) at no cost to me.. Their service was timely and professional. Their attitude was highly professional, from the service manager on down. Some dealers would have tried to make excuses for the noise and tried to charge me, but Bozard stands behind their work - 100%. I will use Bozard exclusively for all of my service. More

Purchased two vehicles from Bozard Ford-Lincoln I was looking for another Mustang, I had traded my 2011 Mustang in a couple of years ago for a Tundra Platinum pickup truck and had been missing the s I was looking for another Mustang, I had traded my 2011 Mustang in a couple of years ago for a Tundra Platinum pickup truck and had been missing the sports car in my life. I had never previously done business with Bozard Ford-Lincoln however after doing some inventory research at ford.com they had the model with the options I was looking for in stock. Luis met me at the door, he was very nice, not pushy at all, just listened to what I wanted to accomplish. He was handed a pretty good deal because I knew going in exactly what my plan was and I had already done research on the vehicles I was interested in. I told him that I wanted to look at a particular 2016 Mustang GT they had on the lot and that I also needed to have some sort of 4-door truck for the occasional hardware store run and when I needed to take more than one person in the car with me. The only requirement was that it was black, nice enough to take people to dinner in and we needed to keep both cars within the same price range as my Tundra I was trading in. While I was test driving the Mustang Luis went through their used inventory of trucks, the one I had seen online had already been sold so he brought out a 2013 Dodge Durango Crew Edition. I had been planning to purchase another pickup truck however this truck was very nice and clean, extremely spacious, had all the bells and whistles that my Tundra had and the price for both vehicles were well within the budget I had set. I worked with Ryan Shapiro on the financing, also a very pleasant man and apparently as big of a car nut as me. Ryan was very experienced and easy to work with, as is his job, he showed me several options for various maintenance packages, extended warranties, etc. but didn't push anything. I have purchased cars where it took 4 to 6 hours just to get all of the paperwork done on one car, we had both cars financed and all paperwork completed in just over an hour I think. While that was taking place Luis had taken both vehicles to the gas station for a fill up and was having them detailed. He also very kindly offered to drive one of the vehicles home with me so I could get them both at once. Overall a very nice experience, everyone at the dealership was extremely nice and helpful, they have an extensive inventory of new and used vehicles. I would definitely do business with them again. More

Brokendown vacation The pre-owned automobile I owned which was a 2013 Ford focus SE, had a major problem while I and my friend Lisa were on a mini vacation in St. Augusti The pre-owned automobile I owned which was a 2013 Ford focus SE, had a major problem while I and my friend Lisa were on a mini vacation in St. Augustine. We were advised to have the vehicle taken to the Ford dealership by the Firestone service center. This was because of a electronic issue with my vehicle. After waiting about 90 minutes the person who checked over my vehicle stated that I was still under warrantee by Ford, however I may have to wait 3 weeks to 3 months for a brand new part for my automobile. Well, you see I am disable and I need hand controls to operate a vehicle. Lisa, could have drove me home in a rental but it didn't have hand controls. The vehicle would have been stranded in my Mom's driveway. I had no choice but to buy a new automobile. Bryan Wilson assisted me with my purchased. Unfortunately for myself I was so stress out that I never really got a chance to look at the vehicle except at a distance. Everything was done at a fast pace, I ended up obtaining a 2016 Ford Focus SE. Bryan, enjoyed giving me a hard time because I am originally from New England. not very professional. I hoping I never have to deal with this type of situation again. The Bozard staff were very nice and helpful. More

Best service I have ever had! I had to bring my vehicle in for a repair, from the time I walked through the door until the time I left, I was treated with respect and honesty. They I had to bring my vehicle in for a repair, from the time I walked through the door until the time I left, I was treated with respect and honesty. They even washed and vacuumed my vehicle. I have never been to a dealership and been treated so well! More