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Bozard Ford Lincoln

St. Augustine, FL

5.0
9,835 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 9,835 reviews

February 25, 2016

Lobby comfort The dealership is great staff and everyone but it is a shame to have a nice lobby and a big screen TV you can't enjoy. I asked could it be put on the More

by MHENDERSON16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jena Thomas
Feb 25, 2016 -

Bozard Ford Lincoln responded

So sorry you missed the Daytona 500 while here with us! We appreciate you taking the time to share your feedback with us! This helps us improve in any way we can and be the best we can be! Thank you again and we look forward to being able to serve you again in the future!

February 25, 2016

Great Service all around! Marcia is always a pleasure to work with. She does a great job of keeping me posted on my vehicle status and my appointments always go extremely smoot More

by GREG32080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2016 -

Bozard Ford Lincoln responded

Marcia is great! Marcia and our whole service team are awesome and are always sure their customers are well taken care of and in the know while the vehicle is here! Thank you for taking the time to share your experience with us and we look forward to being able to serve you again in the future!

February 25, 2016

Great service and very speddy! Everyone there is very nice and friendly! I love the waiting area and the shuffleboard table. I like that you also get a car wash with an oil change More

by JOHNSTON65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 25, 2016 -

Bozard Ford Lincoln responded

We are so glad to hear that you had a great experience while here with us! Our whole Quick Lane staff are great and they are always sure that our customers are well taken care of! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

Feb 25, 2016 -

Bozard Ford Lincoln responded

We are so glad to hear that you had a great experience while here with us! Our whole Quick Lane staff are great and they are always sure that our customers are well taken care of! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

February 25, 2016

Buddy Price,Rick Garcia Two amazing gentlemen that know how to treat a customer.They were both extremely helpful with all the aspects from beginning to end,truly a great car More

by B-rad1622
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Price, Rick Dotson
Feb 25, 2016 -

Bozard Ford Lincoln responded

Rick and Buddy are great! We are so happy to hear that you had a good experience while here with us! Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

February 25, 2016

I was very satisfied with the service. This was my first visit for an oil change and tire rotation plus an inspection. I was very pleased with everything about this visit. The car wash top More

by BobJax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
Feb 25, 2016 -

Bozard Ford Lincoln responded

We are so happy to hear that your first visit when to so well with us! Kevin is great and is always sure that his customers are well taken care of! Thank you for taking the time to share your experience with us and also for choosing us! We look forward to the opportunity to serve you again in the future!

February 25, 2016

Bozard service department I wanted to thank Bozard Ford- Marcia Nelson for taking great care of me. I recently purchased a new 2016 Ford Explorer, and heard a humming while dri More

by Shanac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2016 -

Bozard Ford Lincoln responded

We are so happy to hear that Marcia took great care of you while your vehicle was in for service with us! Marcia and our whole service team is amazing and they always want to be sure our customers are well taken care of! Thank you for taking the time to share your experience with us and we look forward to being able to serve you again in the future!

February 25, 2016

Great Experience! I live in Daytona Beach and am so pleased with the trip to St. Augustine to the Bozard Ford Dealership. Buying a car never went so seamlessly! Andre B More

by Jamie1114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Banchi, Erik Shipley
Feb 26, 2016 -

Bozard Ford Lincoln responded

Thank you for taking the time to share your experience with us! Erik and Andre are great and are always sure their customers get nothing but the best while here with us! We truly strive to make sure all our customers are completely happy before leaving here! We hope you are loving your new vehicle and we look forward to being able to serve you again in the future!

February 25, 2016

Fast and efficient My Lincoln was service quickly and well. Service reps were friendly and helpful. Very pleased with the waiting area and the whole process experienced More

by dawfun2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh Savitch
Feb 26, 2016 -

Bozard Ford Lincoln responded

We are glad to hear you had a good experience while here with us! Our whole service team is great and they are always sure to take wonderful care of our customers! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

February 24, 2016

Very good The sales personnel were very cur tepid and Henry Rowe was wonderful in taking time to go over the technology in our new Ford Flex, which we did not e More

by njmbogie
Recommend Dealer
Yes
Employees Worked With
Buddy Price
Feb 24, 2016 -

Bozard Ford Lincoln responded

We are so glad to hear that you Henry and our sales team were so helpful to you! We always strive to help in anyway we can! Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

February 24, 2016

EASY TO DEAL WITH SALESMAN JIM DURAN DID A GREAT JOB AND WAS VERY FRIENDLY. BUSINESS MANAGER ERIK SHILEY DID A GREAT JOB WITH THE PAPERWORK. THIS WAS A GREAT EXPERIENCE More

by EDGCON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Shipley
Feb 24, 2016 -

Bozard Ford Lincoln responded

Jim and Erik are both great! They always make sure their customers get nothing but the best while here with us and are well taken care of! Thank you for taking the time to share your experience with us and we hope you are loving your new vehicle! We look forward to being able to serve you again in the future!

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