Bozard Ford Lincoln

It is a mater of Trust I drive my company truck 3500 to 4000 miles a month. That is a lot of time on the road and I trust the professionals at Bozard to keep my truck runni I drive my company truck 3500 to 4000 miles a month. That is a lot of time on the road and I trust the professionals at Bozard to keep my truck running Good and Safe. My 9th year on the job and I have never had a maintenance problem or brake down. I Trust Kevin and the Pros at the Quick Lane to make sure my truck is always in top running condition. More

A FAMILY DEALERSHIP We have purchased many vehicles from Bozard and from the very first time, they make you feel like family. Luis Crespo is an awesome salesman as he is We have purchased many vehicles from Bozard and from the very first time, they make you feel like family. Luis Crespo is an awesome salesman as he is very honest and always conducts himself with integrity. A.J. in finance is one of a kind, he is funny, professional and works very hard to get the best deal for the customer. Matt is a man of his word, if they say they can or will do something, you can count on it. This dealership is #1 for this simple reason... People like them care about people like us.!!! More

Great car buying experience . The sales and finance staff were very courteous and pleasant to deal with. We were buying a new Fusion for our daughter . Our deal was swift and . The sales and finance staff were very courteous and pleasant to deal with. We were buying a new Fusion for our daughter . Our deal was swift and we were in and out of there in our new car in no time. I would definitely recommend this dealership and especially would suggest you work with Carlos Gibbs and Kevin Mitchell. Great team. More

Great Service Dept. My 2014 F 150 had to be towed to the dealer due to a severe gas leak. It was late at night and the tow truck driver was able to take the truck to Boza My 2014 F 150 had to be towed to the dealer due to a severe gas leak. It was late at night and the tow truck driver was able to take the truck to Bozard Ford and drop it off without me. Piper Bueno accepted the vehicle the following morning, let me know what the issue was after it was examined and let me know it would be a couple days to order the part to repair it. Piper's estimate for timing was exactly on target. They received the part on a Tuesday and repaired it that day. I was able to pick it up that evening. Jeff Sparks handled getting the truck to me. They had it repaired and washed for me. No charge per warranty. And Jeff had my neighbor's car washed that I was borrowing at no charge. Nice! It's been several days now since I got the truck back, and it was fixed perfectly. No problems. Thanks for the great service and consideration you gave us for our warranty repair. Love these guys! More

Great Sevice from Asst. Service Manager Marcia Nelson Marcia Nelson was such a sweet and polite lady. Always returning my phone call and very fast service. If you have to bring your vehicle in service I Marcia Nelson was such a sweet and polite lady. Always returning my phone call and very fast service. If you have to bring your vehicle in service I highly recommend her! More

Dread of dealership dispelled I'm female, a senior citizen and dreaded shopping for a new car. It had been about 8 years since I purchased a car, and I don't remember ever having a I'm female, a senior citizen and dreaded shopping for a new car. It had been about 8 years since I purchased a car, and I don't remember ever having a good experience at a dealership. I feared being misled, pressured and, frankly, being taken advantage of. Our long-time mechanic recommended we make the trip from Jacksonville to St. Augustine to visit Bozard. My daughter did some online research and narrowed our choices to those in our price range. From the moment we walked in the door to the moment we drove off in my new used car, we were treated with respect and courtesy. The deal on my trade in was generous and we left very satisfied. I'm enjoying my car and would recommend Bozard to anyone. More

New F-150 for the New Year! I had a great experience at Bozard Ford on Jan 1st, 2016. I was looking for a new truck and salesman Eric Peloquin and Bozard didn't disappoint. Eri I had a great experience at Bozard Ford on Jan 1st, 2016. I was looking for a new truck and salesman Eric Peloquin and Bozard didn't disappoint. Eric listened to what I wanted and he quickly led me to the perfect truck. Rick Garcia & George Clark made the negotiation process pleasant and no pressure, which was very nice. We made a deal and I left with a new F-150 to start my new year. Everyone I came in contact with was extremely nice & helpful, which made me feel like I was a part of the Bozard Ford family. Without a doubt, this was the best car buying experience I've ever had! More

Fixed engine light went on When my 12 years old expedition engine light went on , my first reaction was going to "Quick Lane" . As always my car was back to normal as usual agai When my 12 years old expedition engine light went on , my first reaction was going to "Quick Lane" . As always my car was back to normal as usual again . Thanks Dawn and services members for the great job More

Totally Dissatisfied!!! This is the 1st Ford vehicle that I have purchased and I am not only disappointed in the vehicle but also with the service I've experienced at this de This is the 1st Ford vehicle that I have purchased and I am not only disappointed in the vehicle but also with the service I've experienced at this dealership. I have had to bring my 2015 Ford Explorer in on multiple occasions for service and a seat defect. Each time, even though I made an appointment and received email reminders of those appointments, I was still told I really didn't have an appointment??? In addition, two of the three times that I've had to take it in (always with an appointment), it literal took all day for something that should have only taken several hours. The last appointment really took the cake....1st when I called at lunch to check on the status of my vehicle, I was told I really didn't have an appointment and that it only showed that way because it was a reminder for the service rep to order the part (even though I received multiple emails reminding me of that appointment). Then during that call, Piper was to confirm that the vehicle could be completed that day and check on a rental car and call me back within 30 minutes (that was at 12:30)...I finally received a call back from Piper at 4:39 only after I had called back asking for her and was told the Service department closed at 4:00 and all of the service reps were gone. I did end up getting my vehicle back that evening, after spending the entire day in St. Augustine, only to be disappointed once again. The seat cover that was replaced due to a defect was bunched up and not tight fighting the way the rest of the seats are. I expected much more of this vehicle that is less than 1 year old, as well as the service team at this dealership! More

Great Experience If your looking for a no hassle, great experience buying a car you need to visit Bozard Ford. From the moment i walked through the door i was met with If your looking for a no hassle, great experience buying a car you need to visit Bozard Ford. From the moment i walked through the door i was met with a "can do" attitude. 1.5 hours later i was driving home with my new Ford Explorer. Awesome experience from start to finish! More