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Bozard Ford Lincoln

St. Augustine, FL

5.0
9,812 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 9,812 reviews

January 10, 2016

Modern,Progressive Dealership Beautiful facility, with salespersons welcoming: Buddy Price did an excellent, nonpressuring presentation of the chosen vehicle. Presssure from the f More

by purplerain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Price (10), Kevin Mitchell
Jan 12, 2016 -

Bozard Ford Lincoln responded

Purplerain, We apologize for your experience during finance. We are working to lower the time it takes to finalize paperwork as well as only offering products we know would best suit that specific customer. I am glad to hear that you were well taken care of from Buddy and again we thank you for you feedback as it is the only way we are aware of the areas we need improvement. Please never hesitate to contact us here for any further questions or concerns you may have. Thank you again!

January 10, 2016

SERVICE I received excellent service from Marcia Nelson on my Lincoln MKX. I look forward to working with her again and I will definitely recommend th More

by avaellis2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2016 -

Bozard Ford Lincoln responded

Marcia is wonderful! She is always sure that her customers are well taken care of, happy and in the know while their vehicle is in service with us! We are happy to hear that Marcia took good care of you while your vehicle was in service with us! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

January 10, 2016

Downsized Vehicle Upsized Satisfaction When our family began looking to downsize our vehicle we began to shop online for a Ford Fusion. Bozard Ford's website was easy to navigate and provi More

by Robmictanner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Price, Ryan Shapiro
Jan 11, 2016 -

Bozard Ford Lincoln responded

Thank you for the kind words! Buddy and Ryan are both great at what they do and are always sure that their customers are well taken care of while here with us. Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

January 09, 2016

Buying experience Just purchased my second vehicle from Bozard Ford. Excellent service! I can't thank the sales team enough for making it happen! This dealership is a More

by Violet2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A J Miller, Chase Burnett
Jan 11, 2016 -

Bozard Ford Lincoln responded

Thank you for the kind words! Chase and AJ are great at what they do and are always sure that our customers are completely happy and taken care of! We hope you are loving your new vehicle and thank you for taking the time to share your review with us! We look forward to being able to serve you again in the future!

January 09, 2016

Great service Jermey was great to deal with and did everything he said he was going to do. I would highly recommend anyone buying a car to take a look at Bozard For More

by Wash51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Criscione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2016 -

Bozard Ford Lincoln responded

Jeremy is great! He is always sure that his customers are well taken care of and happy! We are happy to hear that you had a good experience while here with us! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

January 08, 2016

2005 Expedition Service I have always had an excellent experience with the Quick Lane service. Dealing with Kevin is a great experience as well, service with a smile. The tur More

by jcononie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
Jan 08, 2016 -

Bozard Ford Lincoln responded

Thank you for taking the time to share your review with us! We always want to be sure our customers are well taken care of and glad to hear that Kevin took such great care of you! We look forward to being able to serve you again in the future!

January 08, 2016

Great Place! Seen a truck I liked and swung in! Very friendly sales and fast once I decided. It was a quick no pressure sale. I highly recommend this place. Found More

by Nuke0311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Shipley
Jan 08, 2016 -

Bozard Ford Lincoln responded

We are so glad to hear you had a great experience with us while here with us! Pat and Erik are great and are always sure that our customers are well taken care of and happy! Thank you for taking the time to share your review with us and we hope you are loving your new vehicle! We look forward to the opportunity to serve you again in the future!

January 08, 2016

2016 Explorer Great Serive, Professional Staff, and Excellent Options. This is our 2nd time purchasing a vechile at Bozard and we will be coming back for a 3rd. More

by ERIK.A.SPONG.MIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mitchell, Jena Thomas
Jan 08, 2016 -

Bozard Ford Lincoln responded

Happy to hear that you had a great visit with us! Jena and Kevin are great and are always sure that our customers are well taken care of! We appreciate you taking the time to share your review with us and we look forward to being able to serve you again in the future!

January 08, 2016

First service 2014 Mustang Made an appointment online. Showed up on time and everything went smoothly. Exactly what you should expect from any kind of deal. Friendly service. Qu More

by Postgrad_king
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler, Ashley Gunther
Jan 08, 2016 -

Bozard Ford Lincoln responded

Glad to hear that you had a quick and easy visit with us in our Quick Lane! Thank you for choosing us and we look forward to being able to serve you again in the future! Thank you for taking the time to share your review with us!

January 08, 2016

Vehicle Broke Down While in St.Augustine Fl I Am From Palatka, Fl. My Alternator Went Out. Had It Towed To Bozard Ford Which Was Just Dowm The Road From Where I Was Broke Down. The Service That More

by joyful08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2016 -

Bozard Ford Lincoln responded

We are so pleased to hear that Colby took such great care of you! Colby and our whole service team is great! We are pleased they were able to get you taken care of! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

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