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Bozard Ford Lincoln

St. Augustine, FL

5.0
9,818 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 9,818 reviews

January 04, 2016

Excellent Buying Experience! Great team, Excellent Service, Excellent Quality of Work, The vehicle that I requested online was ready waiting for me to be drive tested. Purchased w More

by elquijote67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Mitchell
Jan 07, 2016 -

Bozard Ford Lincoln responded

Jeremy and Kevin are great at what they do! We are so glad that you had a good experience while here with us! We always strive to keep our customers completely satisfied and happy when they are here with us! Thank you for taking the time to share your review with us and we look forward to serving you again in the future!

January 04, 2016

Very pleasant experience and beautiful dealership. This was our 4th vehicle purchase from Bozard Ford. Liked the large selection of vehicle and would recommend this More

by JuneG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Tudor, Ryan Shapiro
Jan 07, 2016 -

Bozard Ford Lincoln responded

We are so pleased to hear that you had a great experience here with us! Sharyl, Matt and Ryan are all fantastic with our customers and are always sure that they are taken care of! We hope you are loving your new vehicle and we look forward to being able to serve you again in the future!

January 03, 2016

Multi-Point Inspection / Oil Change Arrived early greeted by John Douglas, who answered all my concerns and questions, very professional and quick service. Had concerns about tires wear More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dawn Nelson Advisor
Jan 05, 2016 -

Bozard Ford Lincoln responded

We are pleased to hear that we were able to make it a good experience for you while you were here with us in our Quick Lane! John and Dawn are great with our customers! Always making sure they are completely taken care of and happy. Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future.

January 03, 2016

lincoln Date Night Service was provided quick and professionally by Tanya Tomanek. The only thing I would consider changing is the PIN PONG GAME to another location besi More

by spiritbaby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Tomanek
Jan 05, 2016 -

Bozard Ford Lincoln responded

We are glad to hear that you had a good experience with our Lincoln Date Night. Tanya is great at what she does and is always sure that her customers are well taken care of! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

January 03, 2016

Best Dealer Experience In A Life Time!!! Hands down this was the best experience I’ve ever had purchasing a new vehicle. John Ramirez (salesman) did just an outstanding job understanding wha More

by Drew F150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Tudor, Rick Dotson
Jan 05, 2016 -

Bozard Ford Lincoln responded

Andrew, We are so happy to hear that you had such a wonderful experience while you were here with us! Here at Bozard we always strive to make sure our customers are completely happy and taken care of. John and Rick are fantastic. They are always sure that their customers leave here happy and comfortable! Thank you so much for taking the time to share your review with us and we look forward to being able to serve you again in the future!

January 02, 2016

Exceeded expectations! Buying a car is not something I enjoy. My experience with purchasing my vehicle at this dealership was exceptional. My sales lady, Jena Thomas, was More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jena Thomas
Jan 05, 2016 -

Bozard Ford Lincoln responded

Jena and Tom are both amazing! We are so glad to hear that they took such great care of you while you were here and you had an enjoyable experience! We hope you are loving your new vehicle. Thank you for taking the time to share your review with us and we look forward to having the opportunity to serve you again in the future!

January 02, 2016

Above and beyond customer satisfaction Purchased a new Lincoln MKC. Wonderful experience with Ryan who was patient and extremely courteous and knowledgable. Extremely pleased with the car, More

by Jag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Henry Rowe, Erik Shipley, Ryan Davis
Jan 05, 2016 -

Bozard Ford Lincoln responded

We are so pleased to hear that you had such a great experience while here with us! Ryan, Henry, Erik and Tom are all fantastic at what they do. They are always sure that our customers are taken care of! Thank you for taking the time to share your review with us and we look forward to the opportunity to be able to serve you again in the future!

January 02, 2016

Great customer service My husband and I came in and traded 2 cars in for 2 different vehicles. Great service department!! Our sales rep Kevin was very patient and kind. Also More

by Crosby family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Noble, Ryan Shapiro
Jan 05, 2016 -

Bozard Ford Lincoln responded

We are so pleased to hear that you had a good visit while here with us! Kevin, Ryan and Tom are all fantastic at what they do! They are always certain that their customers are being taken care of and happy! We appreciate you taking the time to share your experience with us and we look forward to being able to serve you again in the future!

January 02, 2016

Quick Lane service. We purchased our Lincoln MKS a little over a year ago and have about 18000 miles on it. My only experience with Bozard service is with the quick lane More

by truckerjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Darden
Jan 05, 2016 -

Bozard Ford Lincoln responded

So glad to hear that you have a wonderful experience every time you come to our Quick Lane! All of our advisors and techs are amazing and are always sure that our customers are being well taken care of! We appreciate you always coming back to service your vehicle with us. Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

January 02, 2016

second worst experience first several years earlier at same serious oil leak on my driveway after basic service also did not put in new parts as service ticket said have other stories about my previous dealings More

by golfer
Recommend Dealer
No
Employees Worked With
John Douglas
1.0
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