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Bozard Ford Lincoln
St. Augustine, FL
10,260 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 10,260 reviews
March 03, 2016
Quality service I always rely on Board Ford' Service Center for repairs and maintenance. They are friendly and professional. And they even washed my car for me. I always rely on Board Ford' Service Center for repairs and maintenance. They are friendly and professional. And they even washed my car for me. More
by reythe
Verified CustomerEmployees Worked With
March 03, 2016
Why go anywhere else? I cannot even begin to express how wonderful my experience at Bozard was this time around. First off, Lee Brewer is a saint. This man dealt with me fo I cannot even begin to express how wonderful my experience at Bozard was this time around. First off, Lee Brewer is a saint. This man dealt with me for nearly three weeks asking questions, changing my mind about which car I wanted and then asking even more questions. I finally decide on the one I want but I'm too busy to get to the dealership so he brings it TO ME, so I can test drive it. I decide to buy it and go to the dealership and on my into the parking lot see a different car I want. He doesn't even balk, we test drive it and I decide that's the one for me. So he sells me a car and deals with my emotional break down over my trade in (big badass Blue F350 Diesel) but I'm super happy now. Less than a week later, I'm blowing Lee up again because my husband misses having a truck and he again goes with us on the crazy car buying journey through probably half of Bozards inventory when we find THE one for my other half. He totally gets it when it comes to customer service. Like totally. Other honorable mentions in the process are Ryan Shapiro, Rick Garcia, and Shawn Eodice. I've been a customer of Bozard for about five years now, their Quicklane and service dept are second to none. Stuart and Dawn in the Quicklane have been phenomenal to work with and I really appreciate them. Colby in the main service department is also a pleasure to work with. Go to them once and you'll be a customer for life. More
by i_c_fyre
Employees Worked With
Other Employees :
Lee Brewer, Shawn Eodice, Rick Dotson, Ryan Shapiro
March 02, 2016
professional service I took my MKT in for service and the professionals at Bozard found a major safety issue that another dealer overlooked. The issue was a gouge in the f I took my MKT in for service and the professionals at Bozard found a major safety issue that another dealer overlooked. The issue was a gouge in the fuel cell next to the exhaust. If left undetected, could potentially cause the vehicle to explode. Thank you Nathan, and the service Department for seeing what other dealers, do not More
by REVKWIG
Employees Worked With
Nathan Dippy
March 02, 2016
great customer service just want to thank AJ,Rebecca and (John Fillare in parts department or nieghbor for years}====for making our truck purchase the best experience ,that just want to thank AJ,Rebecca and (John Fillare in parts department or nieghbor for years}====for making our truck purchase the best experience ,that we have had since my husbands recent car accident ----they made it possible to find a truck quick and easy ----thanks again to all the happy employees at Bozard .. oh love those cookies Rebecca. More
by maddie
March 02, 2016
Quick Lane Quick, friendly and timely. I feel the quick lane was a good addition to Bozard Ford. Everything from my call to make the appointment through the se Quick, friendly and timely. I feel the quick lane was a good addition to Bozard Ford. Everything from my call to make the appointment through the service performed was a very pleasant experience. More
by bluwtr
Employees Worked With
Christopher Hicks
March 02, 2016
KEVIN- Quick Lane I've been dealing with Bozard for 10 years both on buying Fords and service. Kevin (not sure last name) in Quick Lane does a GREAT job. I've been dealing with Bozard for 10 years both on buying Fords and service. Kevin (not sure last name) in Quick Lane does a GREAT job. More
by DGLASS59
Employees Worked With
Kevin - Quick Lane (I don't know last name and your list above with Kevins dont have pictures for two "Kevins"))
March 02, 2016
Quick Lane very good Kevin, the older man at the 1st station, in the quick lane department did and has always provided top notch service. Very friendly and knowledgeable Kevin, the older man at the 1st station, in the quick lane department did and has always provided top notch service. Very friendly and knowledgeable as well. More
by HoweFamily
Employees Worked With
Kevin Bressler
March 02, 2016
2016 Ford Focus Excellent customer service, they had exactly what we were looking for and for the right price. Frank was awesome, really appreciated his service and Excellent customer service, they had exactly what we were looking for and for the right price. Frank was awesome, really appreciated his service and attention to detail. More
by xx
Employees Worked With
Frank Serverius, George Clark
March 01, 2016
Experience was great! Everything went as planned. From the appointment to the completion of the service. Service representative was very polite and professional. Was very s Everything went as planned. From the appointment to the completion of the service. Service representative was very polite and professional. Was very satisfied with the service that was done. More
by EDWARDSTORMONT
Employees Worked With
March 01, 2016
Buying experience Brought our 2013 MKZ in for service on Monday and by Friday had a new 2016 MKZ hybrid. Unbelievable experience - quick, easy, so professional. No ha Brought our 2013 MKZ in for service on Monday and by Friday had a new 2016 MKZ hybrid. Unbelievable experience - quick, easy, so professional. No hassles, just good service. Sent our friends there Sunday and they are picking up their new MKC tomorrow. Can't say enough about how easy Bozard makes it for the buyer. More
by Shirley and Carol
Employees Worked With
Other Employees :
Henry Rowe, Luis Crespo, Erik Shipley, Bryan Wilson
