Bozard Ford Lincoln

Excellent customer service I originally went to Bozard Ford because it was a Ford dealership halfway between Daytkna and Jacksonville and would make meeting up with my dad more I originally went to Bozard Ford because it was a Ford dealership halfway between Daytkna and Jacksonville and would make meeting up with my dad more convenient for my dear for my new Edge. We met Kevin Noble and he was extremely friendly and open to answer any questions we had. He was beyond knowledgeable about the cars we looked at and didn't push us and force a sale. We walked away without a car but because of his outstanding customer service and suggestions to build my Edge on ford.com- I did so and contacted him when I finished. He encouraged me to come in as soon as I could so we could work on locating one. The second time around I took my husband. My husband enjoyed working with Kevin as much as my dad and I did and we ended up purchasing a Ford Edge Titanium from him, rather than search for a SEL. Deep down he knew I fell in love the the titanium when I test drove it and he did all he could to ensure I wouldn't leave a second time without it. There are at least 10 Ford dealerships closer to my house but because Kevin was so friendly, responsive, and non-pushy we went back to him at Bozard Ford. We can't wait to learn more about all our features in our new Edge and we look forward to many years as satisfied Bozard Ford customers. Oh- and Kevin Mitchell in finance was also fun to deal with and made the finance process more fun and not as stressful. More

AJ THE GREAT AJ has a great personality and makes you feel part of the family the minute you walk in his office. Today was our 4th car where AJ did the finance pap AJ has a great personality and makes you feel part of the family the minute you walk in his office. Today was our 4th car where AJ did the finance paperwork and we would not use anyone else. More

Above and beyond the call of Duty I have to congratulations the staff and management on what exceptional service I received, although they do not provide Auto Butler service on weeken I have to congratulations the staff and management on what exceptional service I received, although they do not provide Auto Butler service on weekends, however on this case they did make a exception, dropped the car off and ready as promised car looked fantastic More

Amazing Experience Jeremy was an excellent sales guide to work with. We had communicated only through email and text before meeting the night we test drove our F150. Jer Jeremy was an excellent sales guide to work with. We had communicated only through email and text before meeting the night we test drove our F150. Jeremy is so professional and easy to work with. The overall experience of purchasing our second vehicle from Bozard was fantastic! More

Bozard is the best!!! This is my second vehicle purchase with Bozard and I am elated to say the least!!! I love my F-150 Supercrew!!! Bozard excels in customer service. T This is my second vehicle purchase with Bozard and I am elated to say the least!!! I love my F-150 Supercrew!!! Bozard excels in customer service. The customer is put first always. I send all my friends and family there and they too loved it. I can't thank the guys enough. Stephen (sales), AJ (finance), Billy (service) and Travis (tint tech) treated me like family. Thank you all and keep up the great work!!! More

Marcia Nelson was superb ! Marcia Nelson was superb. She handled my service request from start to finish I am well served. I am most pleased with the atmosphere at Bozard Ford. Marcia Nelson was superb. She handled my service request from start to finish I am well served. I am most pleased with the atmosphere at Bozard Ford. The service area is staffed by accomodating people - ready to listen to your concerns .Peter Smith More

A Recall Service Marcia Nelson helped us with our recall service and as she always does it was an excellent experience! I don't know the name of the man who washed Marcia Nelson helped us with our recall service and as she always does it was an excellent experience! I don't know the name of the man who washed my car but he helped me with the bugs on the front and it looked fantastic inside and out! Thanks Marcia for the great service! Frank and Linda Morgan Also Wendy Morgan is our niece! More

Excellent One excellent sales team; Freddie Brown our salesman is the best! Freddie's efforts made purchasing our new car a pure pleasure. Excellent, outstand One excellent sales team; Freddie Brown our salesman is the best! Freddie's efforts made purchasing our new car a pure pleasure. Excellent, outstanding dedication to customer service/satisfaction make Freddie a great asset to the BOZARD Dealership. Sales doesn't end with just the salesman. The rest of you team, Rick Garcia Business Manager, Jeff Young Internet Sales Manager, and Tom Krell Lincoln Operations Manager provided service that one seldom gets to experience in buying a product. These individual will keep me coming back again and again! Looking forward to future vehicle purchases! Once again .... Thanks for the outstanding experience !!! Gary & Linda Martin Switzerland, FL. . More

Exceptional service Jeff did a fabulous job of taking good care of my car and getting me a rental so I could go to work while my car was being worked on. The entire staff Jeff did a fabulous job of taking good care of my car and getting me a rental so I could go to work while my car was being worked on. The entire staff at Bozard is friendly and helpful and I highly recommend them to everyone! More

Customer Service Par Excellence Each time I bring my vehicle in for a scheduled service all associates are friendly, attentive and willing to go the extra mile to ensure they provide Each time I bring my vehicle in for a scheduled service all associates are friendly, attentive and willing to go the extra mile to ensure they provide the best service possible. More