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Bozard Ford Lincoln

St. Augustine, FL

5.0
9,908 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 9,908 reviews

October 27, 2015

Super Fast Took my Mustang in for my routine service and tire rotation. Service Advisor said would take about an hour.....35 minutes later I was out the door.... More

by MOEHEEP14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 28, 2015 -

Bozard Ford Lincoln responded

We are glad to hear your visit with us was done in a timely manner! We always want to be sure our customers are happy and taken care of! Thank you for choosing us and we look forward to being able to serve you in the future!

October 27, 2015

Service at Bozard is great! Bozard Ford has created a great atmosphere for great customer service. All of the employees work well together providing great service to all of their More

by goldie19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 28, 2015 -

Bozard Ford Lincoln responded

Thank you for the kind words! We truly value our customers and want to keep them nothing but completely happy! We look forward to being able to serve you in the future!

October 27, 2015

great i had a choice of two different dealerships for repair. I choose Bozard because of the great sevice I always receive..very happy with service.. More

by KCCLARK2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 28, 2015 -

Bozard Ford Lincoln responded

We are so happy to hear that you continue to choose us! We love having our repeat customers and love keeping them happy! We look forward to being able to serve you again in the future!

October 27, 2015

The only car dealer for me I typically loathe buying cars. It's just a sleazy process. This is the second Ford we've bought and I'll tell you why. There are a lot of good produc More

by lrubino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : A J Miller, Kevin Noble, Ryan Davis
Oct 28, 2015 -

Bozard Ford Lincoln responded

Thank you for the kind words! We are so glad you had an enjoyable experience while here with us! We always want to be sure our customers are completely happy and comfortable when leaving here. Thank you for sharing your experience with us and we hope you are enjoying your new vehicle!

October 27, 2015

Great experience I enjoy car shopping I hate buying. However, my experience at Bozard has changed all of that. I went to Bozard on recommendations of two friends, glad More

by russell.brown66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : A J Miller
Oct 28, 2015 -

Bozard Ford Lincoln responded

We are so pleased to hear that you had a great experience here with us while purchasing your new vehicle! We are glad that you were able to enjoy the visit instead of dreading it as well! We hope you are loving your new vehicle and we look forward to being able to serve you again in the future!

October 26, 2015

Great new car buying experience and accessories after the I purchased a used mustang for my son to drive to college two years ago. They replaced the battery, brakes, new tires and serviced the vehicle at the More

by DRMULLENNIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Mitchell
Oct 27, 2015 -

Bozard Ford Lincoln responded

We are so glad to hear that you were well taken care of while here! Glad they were able to get everything installed for you and have you in and out of here in no time! Zach, TJ and Kevin are all great at what they do and are always sure that our customers get nothing but the best while here! Thank you for taking the time to share your experience with us and we look forward to serving you again in the future!

October 26, 2015

Had to take it back 3 times to get fixed. Had to return my truck three times to get problem fixed. Each time was over $1000 more for things I probably didn't need. AC is better but still not f More

by lurch61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 19, 2015 -

Bozard Ford Lincoln responded

We would like to apologize for your experience at our service department and thank you for taking the time to bring this to our attention. We strive to meet all of our customers' needs and satisfy their expectations, so the information you have provided here is very valuable to us as we continuously work to improve our processes. If we may work to make this right, please send your contact information to our Service Director, Ed Roberts, at eroberts@bozardford.com so that he can reach out to you personally. - Bozard Customer Care Team

October 23, 2015

Great Experience The people in the service are top notch. Very friendly and caring. I hope to remain a customer at the dealership. Thanks and hope to see you soon... More

by togadet@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 27, 2015 -

Bozard Ford Lincoln responded

Thank you so much for your kind words! Our service department, along with all our advisors and techs are amazing at what they do and are always sure that our customers are well taken care of! Thank you for the kind words and taking the time to share your review with us. We look forward for the opportunity to serve you in the future!

October 23, 2015

Very friendly dealership They are best dealership that's why they are #1 dealership in the country. Ryan Davis and their manager are very friendly and helpful. Thank you Bozar More

by sandovaltank2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Shipley, Ryan Davis
Oct 27, 2015 -

Bozard Ford Lincoln responded

Thank you for the kind words! Ryan and Erik are amazing at what they do and always are sure that their customers receive nothing but the best! We hope you are loving your new vehicle and we look forward to being able to serve you again in the future!

October 23, 2015

Great Customer Service - The Auto Butler team is awesome. I was recently at Bozard for my 6 month Auto Butler service. The service staff is always courteous and happy to see me. My Edge looked like a new ca More

by BHAMILTON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 27, 2015 -

Bozard Ford Lincoln responded

We are so pleased to hear that you always have a great experience here with us! Our service department is great and always makes sure our customers are taken care of! Thank you for taking the time to share your review with us and we look forward to being able to serve you again in the future!

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