Bozard Ford Lincoln

Lincoln Date Night I participated in the Lincoln Date Night program, supported by Bozard. Every element of the experience was Top Tier. 1. The scheduling was seamless. I participated in the Lincoln Date Night program, supported by Bozard. Every element of the experience was Top Tier. 1. The scheduling was seamless. 2. I got two reminder calls. One came a week out, and one the day before. 3. The vehicle pick up was fast, friendly, and informative. Tanya Tomanek was fantastic. She was friendly, attentive, and even treated my daughter like a VIP. 4. The evening was fantastic. 5. The drop off was fast and easy. I indicated when I may be in the market for a trade in, signed up for some email communications, and was done. NO hard sell. From beginning to end, Bozard was great to do business with. Thank you very much. Matt Powell More

Service with a smile Came in for an Auto Butler appt. and the service person assigned was not in. Jeff Sparks stopped what he was doing, retrieved the paperwork, and when Came in for an Auto Butler appt. and the service person assigned was not in. Jeff Sparks stopped what he was doing, retrieved the paperwork, and when I returned he did the same thing, and made sure I was on my way. Great teamwork! More

OUTSTANDING STAFF I had a friend recommend me to Bozard Ford. I checked the inventory an the vehicle was not what I was looking for. I did further checking of inventory I had a friend recommend me to Bozard Ford. I checked the inventory an the vehicle was not what I was looking for. I did further checking of inventory and found the vehicle I wanted. I put an online inquire for the vehicle and was contacted by Buddy Price within a half hour. Due to the time made arrangements with Buddy to meet the following day. Buddy had the keys to vehicle when we meet and took a test drive. At which point I decide to purchase vehicle. Then meet with AJ Miller in Finance who jumped thru hoops to get me financed due to a low credit rating. The staff was outstanding from the time I walked thru the door til I picked up my truck the following day. More

Quick no hassle great price. Went on Bozards website, found the exact car I wanted. The internet price was the actual price of the vehicle. A lot of dealers prices show discounts Went on Bozards website, found the exact car I wanted. The internet price was the actual price of the vehicle. A lot of dealers prices show discounts that don't apply. Bozard's Internet price is the price you pay. Jeremy was very knowledgeable and great to work with. More

Very good buying experince I use the internet to purchase vehicles. Bozard Ford was upfront and we agreed on a price prior to me going to the dealership. The cost / trade in pri I use the internet to purchase vehicles. Bozard Ford was upfront and we agreed on a price prior to me going to the dealership. The cost / trade in price was accepted and the purchase was made. They were extremely helpful and straightforward in the sale. No issues or changes from the internet information. More

First Rate A routine recall notice was handled quickly and very professionally. I have been treated fairly and very kindly each and every time I have been ssen. A routine recall notice was handled quickly and very professionally. I have been treated fairly and very kindly each and every time I have been ssen. This time was no different..Thank you Nate and all concerned You guys rock! James More

Great service I needed a duplicate key for my 2015 Fusion. Jeff Sparks verified that they had.a blank key in stock and then worked up the price of key and programmi I needed a duplicate key for my 2015 Fusion. Jeff Sparks verified that they had.a blank key in stock and then worked up the price of key and programming. He told me it would take about 2 hours to complete. Jeff called me in about an hour and a half to let me know it was completed. I picked up the car that had been washed and vacuumed. What great service. More

Couldn't be better! Our EXCELLENT experience was because of our EXCELLENT Sales person, Jim Duran. He was informative, thorough, knowledgeable, and personable. We already Our EXCELLENT experience was because of our EXCELLENT Sales person, Jim Duran. He was informative, thorough, knowledgeable, and personable. We already sent someone else there! More

Outstanding Customer Service! Jeff Young was very helpful in finding the right car for me. He worked extremely hard to make sure I was happy with what he was showing me and how the Jeff Young was very helpful in finding the right car for me. He worked extremely hard to make sure I was happy with what he was showing me and how the process flowed. More

No return courtesy call - UPDATE I made an appointment via their online site. (I brought my 2015 Ford E-450 RV in 1 time before) When I did not get a confirmation, I called. After I I made an appointment via their online site. (I brought my 2015 Ford E-450 RV in 1 time before) When I did not get a confirmation, I called. After I spoke to whomever answers service calls (a woman)and put on hold- I was told, oh yeah they don't do RV's anymore. I was stunned. First because it is a brand new vehicle that only needed an oil change and second that I was there just a few months before with the Rv and thirdly that their website touts their equipment especially made for RV service. I had a choice of purchasing an RV with a Mercedes chassis, but I read the reviews and thought Bozard Ford a better idea. Close to home. So, I asked to speak to a manager. If nothing else to tell him how disappointed I was. Of course he was busy and was assured by the receptionist that Alex, the manager would call me back. Well, I never got a return call and I surely won't be buying ANY Ford products ever. If a dealer can just say we aren't servicing xyz, any ole time they please. To add insult to injury, after I wrote this review, I received a postcard in the mail telling me that it was time to have my Ford serviced at Bozard. UPDATE: After I wrote this review I was contacted by John Moon, Internet Sales Director. He explained that Bozard does not have space (to park and store) to service large RV's anymore. He apologized for the service manager,Alex, who never called me as I had requested. John called me several times after our initial conversation to confirm that I had received a letter from Ed Roberts, Service Director. These guys really wanted to be helpful and I do appreciate that. I just wonder about the other RV owners who "thought" they had a reputable, community minded dealer for service, and who actually have no one. I changed my overall rating to 3 stars instead of 1, only because I haven't had service there yet. And yes, I would recommend Bozard. More