Bozard Ford Lincoln

30,000 mile service As always, Marsha and her team were wonderful. This dealership is very friendly, the waiting room is comfortable with a TV carrying "clean" programm As always, Marsha and her team were wonderful. This dealership is very friendly, the waiting room is comfortable with a TV carrying "clean" programming and free snacks for customers. More

What a pleasure to work with! A salesman who listens to me! I visited almost every dealership in a 25 mile radius of Fleming Island to replace my 2003 Caravan. I changed my mind several times- as I was looking I visited almost every dealership in a 25 mile radius of Fleming Island to replace my 2003 Caravan. I changed my mind several times- as I was looking for interior roominess, certain features such as leather and a back up camera, plus the ability to tow up to 3500 lbs. I looked at vehicles ranging from pickup trucks to small SUV's. I wanted to do be a repeat customer of Bozard (we also have a 2012 Ford Focus), as I recently joined the Rotary Club of St Augustine where Letti is also a member, and knowing how much Bozard does for the community. I visited Buddy about 5 times, and on each visit he asked me questions to help assess my true needs. FINALLY, I realized that I was looking at the wrong vehicles for my needs! He showed me a 2013 Ford Explorer and I fell in love! He was extremely patient, texted me whenever a vehicle matching my needs came onto their inventory, always had a vehicle parked near the door ready to test drive, saving me valuable time. Thank you to Tom Reinard, one of the Sales Desk Managers, and to AJ in finance who did a terrific job. I will gladly refer my family, friends and my VyStar members to Buddy for their purchasing needs. He is a true professional who listens to his customers' needs in a vehicle and aims to deliver! No pressure, just patience and understanding. Upon bringing my 18-year old to assist me in picking up my new vehicle, Buddy was able to show him a used car that just might fit his needs as well. Thank you Buddy! You are a true asset to Bozard :) More

AGAIN... You have lived up to our expectations once again! We have been faithful customers for years and have ONLY good reviews about every aspect of your dea You have lived up to our expectations once again! We have been faithful customers for years and have ONLY good reviews about every aspect of your dealership and service! We walked up, and Ed Roberts knew us by name (we had not seen him for anything except maintenance services in...ever )! Everyone in service at the dealership and at quick service were smiling and appeared to be HAPPY in their roll in customer service. It is a delight to be around people that want to be working where they are! We will continue to drive the 45 miles (one way) to have our maintenance services done .. even an oil change is worth the drive. More

Sales Rep All I can say is excellent service throughout the entire dealership. Brian was very attentive and motivated. Bozard is the best dealer in North Florid All I can say is excellent service throughout the entire dealership. Brian was very attentive and motivated. Bozard is the best dealer in North Florida. The bar is set exceptionally high to surpass. More

They saved the day! In the past, our family has bought from Bozard. It was time for my husband and I to replace our 2008 Pontiac Torrent. We started at Auto Nation becaus In the past, our family has bought from Bozard. It was time for my husband and I to replace our 2008 Pontiac Torrent. We started at Auto Nation because we were referred there. It was the most HORRIBLE experience. My father in law instructed me to call Ricky IMMEDIATELY to see what he had on the lot. Of course, he had what we needed and took care of us with the most professionalism I have ever experienced. He was available to meet with us and him and his finance guy AJ stayed late on a Sunday to help us. I would recommend anyone to Ricky and the group there. We may be in line to buy another car in a year or so and I am certainly going back. They treat their customers amazingly! The awards on the walls there are very justified. Bozard is the place to go!!! More

Excellant I would recommend Bozard to anyone I know who is looking to buy a vehicle. I knew what I wanted before I even got there. I told Luis what I wanted, he I would recommend Bozard to anyone I know who is looking to buy a vehicle. I knew what I wanted before I even got there. I told Luis what I wanted, he grabbed the keys and we took it for a test drive. I told him that I was upside down on my current car and he told me not to worry about it that he would take care of it, and he did. The whole experience was quick, easy, and hassle free. Bozard has definitely gained a long term customer from my family. More

Great Service Again! Thanks to Alek for the assistance with my trim issues. As usual, Alek represented Bozard with complete professionalism with only complete satisfactio Thanks to Alek for the assistance with my trim issues. As usual, Alek represented Bozard with complete professionalism with only complete satisfaction on mind. Bozard service is always #1. More

Superb Service ! I drive a Lincoln MKX and go to Bozard exclusively for the excellent service and work. For my last visit , I was offered a brand new MKX as a loaner I drive a Lincoln MKX and go to Bozard exclusively for the excellent service and work. For my last visit , I was offered a brand new MKX as a loaner vehicle for the day. Not only was I able to go about my business but also test drive the new MKX. Excellent ! Marcia Nelson is professional and capable. Thank You. More