Bozard Ford Lincoln

Service Marcia Nelson is a remarkable employee. She always gives us good quality service. She took pictures of our grill and sent them to Ford. Ford replaced Marcia Nelson is a remarkable employee. She always gives us good quality service. She took pictures of our grill and sent them to Ford. Ford replaced our grill and without the help of Marcia it wouldn't have happened. More

Excellent Customer Service Both Ed and Crystal were very professional and helpful, talking a personal interest in resolving the problem with my Explorer. We have been experienc Both Ed and Crystal were very professional and helpful, talking a personal interest in resolving the problem with my Explorer. We have been experiencing recurring malfunctions of the electronics systems since we bought the car almost 2 years ago. After taking it in for service several times I was running out of patience. Ed listened to my complaints and came up with a solution that was fair for all before handing it off to Crystal. Crystal did an excellent job of staying in touch with me and keeping me updated on the progress being made. When I went to pick-up my car she had it clean inside and out and ready to go, just waiting for me. So far the electronics seem to be working fine, time will tell if the problem was trully soved. In the mean time,I am very pleased with the service I received from both Crystal and Ed. More

Best Car buying experience ever! From the moment we arrived we received the best personal one on one attention. Luis made us feel comfortable and provided a stress free experience fr From the moment we arrived we received the best personal one on one attention. Luis made us feel comfortable and provided a stress free experience from start to finish. More

Recall Service Visit We had a recall visit to repair a problem with our 2013 Ford Escape. Marcia provided a rental car, a free detail of our car and a full tank of gas. We had a recall visit to repair a problem with our 2013 Ford Escape. Marcia provided a rental car, a free detail of our car and a full tank of gas. The weather wasn't very good, so she automatically rescheduled the free detail at our convenience when there would be better weather. Marcia handled the rental car turn in and delivered the car on time with a full tank of gas. Excellent customer service. More

Servicing my 2003 Lincoln Town Car On the 28th of April both cars were brought into your quick lane for regular service, Kevin/Tony took care of us and we were on our way and were very On the 28th of April both cars were brought into your quick lane for regular service, Kevin/Tony took care of us and we were on our way and were very satisfied with the quick service at the n ew Bozard Ford Quick Lane!! More

Bozard Ford Great customer service. Friendly staff. Didn't feel pressured or haggled like other dealerships. Anthony was very personable and stayed late into the Great customer service. Friendly staff. Didn't feel pressured or haggled like other dealerships. Anthony was very personable and stayed late into the evening teaching me how to operate all the gadget on my new Fusion. I wish the pricing was more negotiable. More

Purchase of Used 2013 F150 Platinum Jeff, Lyndon, and Wayne took good care of me to get me the best deal, and get me familiar with the truck. Jeff Young got his first sale working for me Jeff, Lyndon, and Wayne took good care of me to get me the best deal, and get me familiar with the truck. Jeff Young got his first sale working for me. Good Job! Keep up the good work. More

2012 F-150 suprise visit! it was raining the day before, the next day the wipers kept on rain delay, there was no rain. so driving from Jax to St. Augustine was getting pretty it was raining the day before, the next day the wipers kept on rain delay, there was no rain. so driving from Jax to St. Augustine was getting pretty annoying. I called Auto nation off Blanding BLVD> and they wanted me to schedule a day to come in during the week. it was a Saturday morning I needed this done TODAY! so when I pulled into St. Augustine, off 16. I went into service where they were open and willing to work on my truck in the next hour! we bought a home here and I needed to get to the house to work on, they were willing to drop me off and pick me up, they made it so. upon arriving, I noticed a nice F-150 in great condition, sitting in the drive. I always check out other F-150's and compare it to mine. "This one shined!" I had to take a second look and saw the front plate.."J.R." It was MINE! they washed it! it looked new! I was not expecting them to wash my truck, it was very unexpected and I fell in love with my very own truck again! Thanks!!! you are now my home service center! More

Customer Service Lyndon Dych was an outstanding salesman! Very compassionate about our needs, went out of his way to make the deal work, and he satisfied all of our ex Lyndon Dych was an outstanding salesman! Very compassionate about our needs, went out of his way to make the deal work, and he satisfied all of our expectations when purchasing a vehicle although it was used. Great job Lyndon!!!!!! More

E Break Great Service Marcia and her team are great! Great Service! Pricing was $100 cheaper than Auto Spot! Super Nice and Care! This is the only place that I would go. Marcia and her team are great! Great Service! Pricing was $100 cheaper than Auto Spot! Super Nice and Care! This is the only place that I would go. More