Bozard Ford Lincoln

In researching a replacement for my 2009 Hybrid Escalade to downsize to something smaller in SUV yet with most of the luxury features I had in the Cadillac, I was impressed with the 2014 Ford Explorer. A co to downsize to something smaller in SUV yet with most of the luxury features I had in the Cadillac, I was impressed with the 2014 Ford Explorer. A coworker recommended Bozard so I went to take a look. It was my first interaction with Bozard. The receptionist was very courteous and soon found Joey to begin showing me options for Explorers. He gave me a good run down of models, colors and option packages on their very large lot. After a test drive, Joey sat down with me to go over trade in and desired Explorer. He and Bryan located a match at another dealer that unfortunately fell through, but they quickly found a similar match at another dealer in the southeast. TJ arranged delivery of the vehicle and got it here one day sooner than expected. I received exactly what I calculated on the Kelly Blue Book site for trade in value and they added a nice dealer incentive in the deal. Joey came in the evening I picked up the car on his day off to make sure car was serviced and clean. Matt very smoothly completed trade and purchase paperwork and financing. He also offered their extended warranty and service packages in a professional and low key manner. Finally, Joey gave me a personal introduction to the vehicle and operation of all the high tech features. It's the first time I've had a car salesman help me pair my phone to the car via Bluetooth to make sure it works. He then made sure all the essential features were working, showed me where to find key info in the owners guide and when the next class on My Ford would be. Everyone at Bozard was helpful without being overbearing and did a nice job delivering a new vehicle in perfect condition. It's the easiest car buying experience I've had. I highly recommend the Bozard team for your next trade and am very pleased with my Explorer Limited. More

Alex was great and helped me handle my warranty issues with my Ford Edge. He went above and beyond to make sure I was taken care of and happy. Great service!!!! with my Ford Edge. He went above and beyond to make sure I was taken care of and happy. Great service!!!! More

Incredible experience with this dealership! Joey was wonderful finding me the car I wanted and TJ was great helping me finalize things. I recommend them highly. Very professional and informative. As a f wonderful finding me the car I wanted and TJ was great helping me finalize things. I recommend them highly. Very professional and informative. As a first time buyer they helped me out getting the mustang of my dreams and made it affordable for me monthly. Thank you so much! More

Marcia is always friendly and reaching out to us to make sure we are happy. The service center appears to be trustworthy in their recommendations. sure we are happy. The service center appears to be trustworthy in their recommendations. More

Ronnie Shierling was a great sales man he really took the time to find out what our needs were and found the car for us. Highly recommend him and the dealership to anyone. time to find out what our needs were and found the car for us. Highly recommend him and the dealership to anyone. More

Awesome chase is great and we LOVE Bozard Ford! We found the process to be easy and not full of stress. Thanks so much Bozard the process to be easy and not full of stress. Thanks so much Bozard More

they listened to my needs and worked with me to come up with best vehicle for me. Also they were very professional and respectful, something I have not seen with most car dealers with best vehicle for me. Also they were very professional and respectful, something I have not seen with most car dealers More

I've been bringing my family's 3 vehicles to Alek Vecerkovic for over 5 years and I cannot say enough about the qualify of customer service I always get from Alek. He has shown time & time again that Vecerkovic for over 5 years and I cannot say enough about the qualify of customer service I always get from Alek. He has shown time & time again that he's willing to go the extra mile to accommodate my needs. whether it is making sure my cars are ready on time to setting me up for a tow truck when I broke down once and needed my car towed to the dealer. I realize the quality of service at any dealership begins and ends with the service advisor and I trust Alek so much that I bring him my GMC & Toyota makes for my other 2 cars not just my Ford Taurus. I highly recommend Bozard Ford Lincoln for any service to any make as their rates are reasonable and the quality of customer service is unmatched and I've never had any issues with the qualify of the repairs on my 3 cars. I will continue to bring all of my family's cars to Alek at Bozard Ford and I'm so impressed with how much he cares to help me out anyway he can that I'm considering buying my next car from this dealership as I believe this company has earned my business and loyalty. More

Alex V is the best in the game! I know when I hand him my keys and walk out the door it treated like his own! I tell everyone I talk to with any kind or service needs, "take it to Alex at Bozard" my keys and walk out the door it treated like his own! I tell everyone I talk to with any kind or service needs, "take it to Alex at Bozard" More

Joey Kochevar was very professional, friendly,and offering.Joey really knew what he was talking about when it came to every car i looked at. offering.Joey really knew what he was talking about when it came to every car i looked at. More