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Bozard Ford Lincoln

St. Augustine, FL

5.0
9,807 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 9,807 reviews

August 27, 2013

I was impressed with the concern to get me exactly what I wanted and with the length they went to to satisfy me. Chase was with me through the whole process he was helpful and understanding, very cheerful. I More

by phegonia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chase Burnett
Aug 28, 2013 -

Bozard Ford Lincoln responded

Chase is doing a wonderful job and we are very proud of him! Thanks for the kind comments, I will be sure to share them with Chase. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

August 26, 2013

The service was great, and my salesperson went an extra mile to help me find the right car that I was looking for. I felt no pressure and sense that they had confidence in what they're doing. More

by lucky009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 28, 2013 -

Bozard Ford Lincoln responded

Thank you! We appreciate your confidence! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

August 26, 2013

I was traveling from Ohio to Daytona Beach Florida when our tire blew out. On our GPS we located the nearest Ford dealership, which was Bozard. It was 4:45 on a Saturday and by the time we put the donut on More

by kduraney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Dan in Quicklane
Aug 28, 2013 -

Bozard Ford Lincoln responded

Thank you for the kind words! It was my pleasure to help out! I am very proud that Chris and Dan stayed to get you back on the road! It made us feel good to help. Please stop by and see us if you are ever down this way again! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

August 26, 2013

It was a pleasure working with Bruce! His no pressure sales approach was exactly what I needed to make my purchase! I look forward to my next purchase from Bruce. More

by Williamsjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2013 -

Bozard Ford Lincoln responded

Thanks! Bruce is very easy going and we are proud to have him on the team! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

August 25, 2013

I was in the market for a 2013 F150 Lariat and went to three dealers, and not one compared to Bozard Ford, mainly because of Tom Krell. He spend a lot of time with me, never seemed to be in a rush, explai More

by bama1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 28, 2013 -

Bozard Ford Lincoln responded

Thank you for your kind review! Also, I did recieve your letter today! I of coarse shared it with Tom Krell and thanked him for his great work! He is a true Rock Star and we will be sure to recognize him at our next opportunity. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

August 25, 2013

Stephen worked with us for 6 hours on finding the right Fushion for us. We worked on one car and then another until we got the price and car we loved. He's great to work with and will work to get the pri More

by Rachb1621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A J Miller, Stephen Purdy
Aug 28, 2013 -

Bozard Ford Lincoln responded

Thanks! Stephen is one of our best and I appreciate your kind words! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

August 25, 2013

I had a no pressure experience . Bruce was very informative with every question we had. I have purchased every Truck ever purchased from Bozard Ford and this was by far the easiest transaction ever More

by JoeBurch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2013 -

Bozard Ford Lincoln responded

Thank you very much! Bruce is a great guy and I am pleased that he gave you great service! We appreciate your continued patronage. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

August 24, 2013

Jay was VERY helpful and got the car I wanted and close enough to the payment I was in search of. No games here will definitely be a customer for life. Thanks!! More

by Rwalker357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2013 -

Bozard Ford Lincoln responded

Great to hear! Jay does a wonderful job! Please call if you need anything at all! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

August 24, 2013

The Service Advisor was exceeding helpful in both the selection of the tires I purchased plus her assistance and caring attention at the dealership when I came yesterday to have 4 tires installed. She a More

by josephpieroni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marcia Nelson
Aug 28, 2013 -

Bozard Ford Lincoln responded

I am so sorry that you experienced an excessive wait time. Our service department has been growing at an astounding rate and sometimes we have had a difficult time keeping up. We are in the process of building a new 12 bay Quicklane to better serve our customers. Please accept my appology and come see me at the sales desk up front. I would like to give you a complimentary oil change service. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

August 24, 2013

As we showed up at Bozard Ford Luis Crespo didn't waist any time. He came right up to our car seeing if there was anything he could do for us. The customer service that he brought to the table is unm More

by bmsicilia5272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Crespo
Aug 28, 2013 -

Bozard Ford Lincoln responded

Thank you so much! Lewis does a great job and I am sure that he will be very happy to hear of your very kind comments! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

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