Bozard Ford Lincoln

I purchased a vehicle 2/2013 and was impressed with Jay's quality customer service from the test drive to explaining and setting up my phone and the "extras". So, of course we referred our daughter an Jay's quality customer service from the test drive to explaining and setting up my phone and the "extras". So, of course we referred our daughter and son in law to Jay and they purchased a new truck and they referred his sister to Jay and they bought a vehicle. So, when my husband's truck died, we drove past the avenues and went to see Jay who once again took care of us. Terry Seymour provided quality customer service with his knowledge for the financing. More

i bought my car here and got a good deal .i have used the service dept.3 times for my new car once and 2 other times with my other ford all the times i get great service. service dept.3 times for my new car once and 2 other times with my other ford all the times i get great service. More

I had been looking for a new Ford truck for some time, went to 3 different dealers and found that Bozard Ford made me feel very special. When I say Bozard Ford it was the personality and service from Ste went to 3 different dealers and found that Bozard Ford made me feel very special. When I say Bozard Ford it was the personality and service from Steve Purdy was OUT STANDING. I will recommend Steve Purdy and Bozard to anyone that is looking for a new or used car or truck. I am very happy with my new Ford 2013, F150. Thank You More

I bought a brand new F150 FX4 a few months ago and had a small transmission leak I brought in for warranty service. My first experience with Marcia was awesome! She has tons of personality, is very helpfu small transmission leak I brought in for warranty service. My first experience with Marcia was awesome! She has tons of personality, is very helpful and went way out of her way to make sure I was taken care of. They replaced a seal but I still had a slight leak the next day. I received a follow up call from the dealer the next day to check on the repair and I mentioned it was still leaking. The tech on the phone immediatley jumped into action, notifying the service department, setting up my next appointment etc. After they replaced the seal for the second time, everyhting has been great. I received a call from Russ, the service manager personally checking in to see that it was fixed and apologizing that it wasn't the first round. I work in a customer service oriented business and have long believed that while mistakes and errors will happen, it's how you react when they happen that matters and that will set you apart from your competition. Russ and Marcia were awesoem and it's very evident how serious they take customer sat. I'd highly recommend this dealer to anyone. Much better than any other Jax Ford dealer I've dealt with. More

We worked with Anthony Cruzado, AJ Miller and George Clark for the second time in a year to purchase two vehicles. This now makes five vehicles our family has purchased from Bozard Ford. These men su Clark for the second time in a year to purchase two vehicles. This now makes five vehicles our family has purchased from Bozard Ford. These men sure make purchasing from Bozard a pleasant and stress free experience. We appreciate Kevin Bressler in the service department who always represents Bozard with his honesty and trustworthiness when we bring our vehicles in to be serviced. We plan on being repeat customers for many years! Thanks Guys!! Sincerely, Daniel & Susan Johns More

My experience with Bozard Ford was fantastic and it was because of the courteous and friendly sales staff member Jay Cunningham and the Finance Director Terry Seymour. I went in to downsize my vehicle from because of the courteous and friendly sales staff member Jay Cunningham and the Finance Director Terry Seymour. I went in to downsize my vehicle from a large SUV and picked a small car. I loved the car but after driving it for a few days I realized that it made me extremely nervous being so small and I was starting to regret my decision. I contacted Jay and Terry and they worked together to find me the perfect vehicle (Mercury Mariner) and redo all the sales and title paperwork. Never once did they make me feel bad for coming back to them. They both wanted me to be happy with the vehicle purchase and happy with Bozard Ford. I have since recommended them to several family members who will be visiting the dealership very soon. Thanks for making this the absolute BEST car buying experience that I've ever had. Great job! More

Staff was very knowledgeable, friendly, honest. Overall great experience.Marsha went above and beyond for us as did Luis. I will definitely send people to you. great experience.Marsha went above and beyond for us as did Luis. I will definitely send people to you. More

I had my family with me and came in looking for a new truck and meet jay. he was very helpfull in the choice i made in the truck i purchased. he told me all the advantages to buying a certified pre owend truck and meet jay. he was very helpfull in the choice i made in the truck i purchased. he told me all the advantages to buying a certified pre owend truck .the financing department meet all my needs in the payment i was looking for.while the deal was going through Jay let my little girls watch a movie which was very helpful in keeping them ocuppied.I have been buying from bozard since 1999 this is were my last 2 trucks came from and now number 3. sincerly , paul L ps. BOZARD FORD has showed me the family friendly enviroment that i come to expext from them. More

The staff was the friendliest people I have ever met. They were very reasonable, very understanding, and extremely knowledgeable. I would definitely recommend the service department at Bozard Ford to any They were very reasonable, very understanding, and extremely knowledgeable. I would definitely recommend the service department at Bozard Ford to any and everyone. More

Joe and aj made buying two vehicles enjoyable. Joe was straight forward and down to earth. Aj had fun with doing the financing on two vehicles. straight forward and down to earth. Aj had fun with doing the financing on two vehicles. More