Bozard Ford Lincoln

This was, by far, the very best experience I have had buying a car! My husband called Chase to ask about leasing a vehicle since the lease we are currently in was coming to an end in 3 months. The call w buying a car! My husband called Chase to ask about leasing a vehicle since the lease we are currently in was coming to an end in 3 months. The call was merely an inquiry since we thought we would have to wait till then to get a new car. Chase asked many questions to find out specifically what we were looking for right down to the color. He assured us that he could work out all the details and put us in a new car much sooner than we had thought. He asked us to come to the lot to look at the ones in stock. When we arrived, he served us with water bottles right away since it was such a hot day. He took us for a test drive to make sure it was what we wanted. He was very courteous and professional all the way! Chase showed us the car that was the same as the one I wanted except for color. I told him I didnt like that color and he assured that that was not a problem, they could get whatever color I wanted. I have worked with dealers in the past that try to get you to take what they have or try very hard to convince me why another color is best for me. Other dealers have told me it is very difficult to get another car on the lot if they don't already have it. Chase never made me feel like I was asking for something out of the ordinary or that it would be a real hardship to get something other than what was on the lot already. I really appreciated that! It's the small things that really make a difference! Once the finances had all been worked out, Chase had arranged for delivery of the car in my specific color the very next day. Very fast and efficient service! When we arrived to sign all the paperwork and take the car home, we were again offered refreshments. Then Chase went through a checklist about all the features of my new car. He set up my cell phone to work with the car and answered my many questions about all the technology in the car. He was very patient with me and assured me that I can call him anytime with any questions since there is so much to be learned. He also advised us that we can come to the dealership to take classes as well as set up private appointments to learn about the car and its many features. I am positive I will take advantage of that! Chase was so helpful, and made sure that I knew how everything worked in my new car. Signing the paperwork with the Finance Manage, TJ, took very little of our time. Everything was worked out prior to our arrival and we just just had to breeze through the signatures. I never felt pressured at all throughout the whole experience. Chase really worked hard to come up with a deal that we would feel comfortable with! I will definitely recommend Bozard and Chase to anyone I know looking for a vehicle. Chase is a very knowledgeable young man. He is definitely an asset to your company! More

Really great dealership. Loved the service and the people were great. Wont go anywhere else now. Went in to look at a Focus and ended up buying a New Fusion. Love the car and couldn't ask for a better car bu were great. Wont go anywhere else now. Went in to look at a Focus and ended up buying a New Fusion. Love the car and couldn't ask for a better car buying experience. More

I came into the dealership with a 1:00 pm appt on 6/30/13. Salesman Ricky Goodwin was waiting for me. No pressure whatsoever. Informative about my choices, whether it be new or used and also extre 6/30/13. Salesman Ricky Goodwin was waiting for me. No pressure whatsoever. Informative about my choices, whether it be new or used and also extremely knowledgable regarding financing before I even started. I selected a ford focus used because it met all of my requirements and more. AJ in finance took it from there and was able to get me qualified with the payment I could afford. I would reccommend both of these gentlemen to anyone in need of serious help finding what is best for them and not the dealership. My deepest thanks and gratitude! More

The experience was great Fred did and excellant job. I suggestion: I plan on working on my truck myself, as a customer I would like to recieve the jobber or mechanics cost on all of the parts that I will suggestion: I plan on working on my truck myself, as a customer I would like to recieve the jobber or mechanics cost on all of the parts that I will be buying from the dealership. I have already spent over $100 there and plan on spending more. please let me know if this can happen thank you. Warren Carman More

I moved to St. Augustine almost 3 years ago and took my 2006 Ford to Bozard largely due to the fact it was located in my neighborhood. I have consistently received superb service from the service departme 2006 Ford to Bozard largely due to the fact it was located in my neighborhood. I have consistently received superb service from the service department and will always take my car there for service. Marcia Nelson is the best!! More

GREAT SALES STAFF, WAS WORTH THE DRIVE TO GET THE PRICE AND PAYMENT I WANTED ANK MIKE WORKED VERY HARD TO MAKE IT HAPPEN, WOULD BUY MY NEXT FORD HARE TOO. GOOD JOB GUYS. AND PAYMENT I WANTED ANK MIKE WORKED VERY HARD TO MAKE IT HAPPEN, WOULD BUY MY NEXT FORD HARE TOO. GOOD JOB GUYS. More

I started my experience over the internet and got an immediate response from Wayne Rodale. The process was smooth, quick and easy. Typically the process of purchasing a vehicle is long and boring but immediate response from Wayne Rodale. The process was smooth, quick and easy. Typically the process of purchasing a vehicle is long and boring but I did not feel that way at Bozard Ford. Wayne took care of me and guided me through the entire process explaining everything along the way. During the process I was even treated to warm cookies from Angela McManaman. I was pleased with the price I received on my trade and the Ford X-Plan made the purchase no hassle. AJ Miller gave me several options of finance plans and allowed me to run through scenarios in order to find the best plan suited for my situation. All in all I would recommend Bozard for all your car purchases they made it fun and easy. More

my experience with Bozard and Mike Murdock could not have been better. Mr. Murdock was so very helpful, courteous, and eager to get the best price possible. He was honest and straigtforward and professiona been better. Mr. Murdock was so very helpful, courteous, and eager to get the best price possible. He was honest and straigtforward and professional in the total transaction. I highly recommend him and Bozard to anyone. Thanks for the wonderul experience with Mike and Bozard. George Copeland More

The communication from our salesman was great from the first day we started looking at cars. When he got in the car we purchased, he let us know quickly due to he took the time to know what we were lookin first day we started looking at cars. When he got in the car we purchased, he let us know quickly due to he took the time to know what we were looking for. Mike has a good personality and goes out of his way to assure his customers are satisfied. The process went rather smooth and we were on our way. We would recommend the dealership and Mike to people we know. More

I contacted Bozard Ford via the internet to see about a replacement for my Chevy Tahoe. Bruce was very helpful in responding to my needs. I live within 1 mile of Garber Ford In Green Cove Springs, but Bo replacement for my Chevy Tahoe. Bruce was very helpful in responding to my needs. I live within 1 mile of Garber Ford In Green Cove Springs, but Bozard Ford offered a better selection of vehicles with very good pricing. Thanks again for the pleasant buying experience. More