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Bozard Ford Lincoln

St. Augustine, FL

5.0
9,840 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 9,841 reviews

June 22, 2013

Sales person was good! took to long for closing the deal with finance manager.Had tires replaced in service dept . The service man put wrong tire pressure in tires and after leaving dealership had warning More

by Bipiji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin and ovidio
Jul 04, 2013 -

Bozard Ford Lincoln responded

I am so sorry that we dropped the ball concerning your tire pressure. Please contact me anytime and I will be happy to make it up to you! I know we are not perfect but you can certainly count on us to own up to our mistakes and do the right thing. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

June 21, 2013

I had a wonderful experience leasing my Ford Fusion from Bozard Ford. The Bozard team was honest, friendly and extremely helpful. They went out of their way to make sure I found the perfect car. I highly re More

by MelodyAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jay Cunningham, Harold Shaffer
Jun 27, 2013 -

Bozard Ford Lincoln responded

Thank you for the kind words! We are very proud of our team and will be sure to share this with them! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

June 21, 2013

My experience with bozard has been exactly that..an experience. I did run into some slight issues but they have been on top of things to make it better and to work with me which I really appreciate. More

by BrittanySaunders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2013 -

Bozard Ford Lincoln responded

Thank you Brittany, We can only get better when we recognize our faults. I am aware that there has been some issues with you purchase and we have looked within ourselves to prevent them from happening again. I have great confidence in our team and I know that they care very deeply about our ability to provide a great experience for our customers. I am very pleased that we were able to work everything out. Please do not hesitate to call me personally should you need anything at all. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

June 21, 2013

Working with Tom made the buying experience really enjoyable. I would highly recommend Bozard as it was to me by a family member. Thanks Tom More

by davidthomasjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 27, 2013 -

Bozard Ford Lincoln responded

Thanks! Tom Krell is one of our very best and certainly gets a lot of referals! I will be sure to thank Tom for his good work! Sincerely, Thom Workman General Sales manager Bozard Ford Lincoln

June 19, 2013

We found that dealing with Bozard Ford was a great experience. Kevin Prill went above and beyond in helping my family fit into the right vehicle for a great price. AJ Miller also helped us in the fi More

by Craigwalsh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2013 -

Bozard Ford Lincoln responded

Thank You! Kevin Prill does a great job as does AJ. I will be sure to share your comments! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

June 19, 2013

Everyone was so friendly and helpful. We didn't feel pressured into buying. We will definitely recommend Bozards to all of our family and friends!! More

by jammboatman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Siekierski
Jun 26, 2013 -

Bozard Ford Lincoln responded

We appreciate your comments! I will be sure to share this with the team! Thank You! Sincerely, Thom Workman General Sales Manager Bozard Forde Lincoln

June 19, 2013

Marcia Nelson was extremely helpful, very pleasant and knowledgeable. She works quickly and accurately, answers questions (even dumb ones) in a respectful and friendly manner. According to her, there is More

by slee26345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 27, 2013 -

Bozard Ford Lincoln responded

Thank You! Marcia is a real sweetheart and we are very proud of her! I will be sure to pass this along! Sincerely, Thom Workman General Sales manager Bozard Ford Lincoln

June 18, 2013

This purchase was as easy as it gets. The staff were professional, and knowledgeable. Agreeing on a price was as simple as it gets. The car was ready to test drive when my wife and I arrived. We test d More

by jamnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ronnie Shierling
Jun 27, 2013 -

Bozard Ford Lincoln responded

Thanks! We appreciate your kind comments! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

June 17, 2013

Our experience was fantastic. We purchased our third vehicle from Bozard and the staff could not be any friendlier. They did not push us and were very patient as we test drove several vehicles and looke More

by VickisBigRedFX4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 26, 2013 -

Bozard Ford Lincoln responded

Thank you so much! Third time customers! We appreciate your continued patronage! Please call me anytime if you need anything at all. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

June 17, 2013

2nd time in 6 months: A charm! I have purchased 2 cars in the past 6 months... I owe it all to the professionalism; knowledge, and value added services of Bozard Ford. Specifically, If you are in the ma More

by marcuswilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Martin, A J Miller
Jun 26, 2013 -

Bozard Ford Lincoln responded

Thank You! Joe Martin does a great job and I will be sure to share this with him! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

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