Bozard Ford Lincoln

Marcia is very helpful and follows up with her customers. First trip fixed one problem but second one occurred while on trip. She got us in the next day and provided a loaner they Enterprise. As usual great First trip fixed one problem but second one occurred while on trip. She got us in the next day and provided a loaner they Enterprise. As usual great service More

No hassle dealing. Prompt response with price for trade.Best trade value than other dealers. All personnel friendly,helpful and polite. Too much to keep writing trade.Best trade value than other dealers. All personnel friendly,helpful and polite. Too much to keep writing More

We were treated very well; not insulted as with other dealers. The Escape price was fair and we were pleased with Phil,our salesman, and A. J., the business manager. We have already recommended this te dealers. The Escape price was fair and we were pleased with Phil,our salesman, and A. J., the business manager. We have already recommended this team to a friend. More

Not often a car buyer feels like EVERYTHING WENT RIGHT, but Bozard Ford certainly delivered on that phrase. II inquired about a particular car over the internet, and within 5 minutes was contacted by a ver but Bozard Ford certainly delivered on that phrase. II inquired about a particular car over the internet, and within 5 minutes was contacted by a very friendly, knowledgeable sales rep, Eric Nourse, who was able to answer every question I asked and invited me to come in that very same day to test drive the vehicle, adding that he would have it washed and ready with a full tank of gas, which he did. I set a time and told him about my trade-in. He must have been watching for me, despite the dealership being very busy when I arrived, because as I was getting out of my car, he walked up introduced himself and pointed to the vehicle which he had washed, as promised, full of gas as he promised and it was right up front for me to inspect. There was never any pressure, just lots of good information and questions of me to insure that I would be satisfied after the purchase if I decided to buy that particular car. We went for a test drive, where he showed me all of the incredible technology that was in the car and he made me comfortable with knowing how to use it. While we were gone, he had my trade in appraised and he was ready to talk seriously about the car and the Bozard Ford commitment to a satisfied customer before he ever even asked me to buy the car once. I appreciated that. About 90 minutes after arriving on Bozard Ford's lot, I left with my new car. It is less than 24 hours after my purchase right now, and I have had one telephone call and two emails from Eric Nourse and Bozard Ford to see how I liked the car, if there was anything that I needed or wanted to know yet, and what else could he do to ensure that I was totally satisfied. Eric has given me the name and direct phone # to my assigned service rep and told me to expect a call from that service rep today to introduce himself, as well. I cannot say enough GOOD things about Eric Nourse and Jeff King, the VP/GM at Bozard Ford. These two men set the bar VERY HIGH for being absolutely certain that I am a satisfied customer. Bozard Ford is a crown in Ford's crow, for sure. More

Wonderful Experience! Would recommend them to my friends and family and would definitely buy from them again! Joe was the best!!! Love my Ford Explorer! and family and would definitely buy from them again! Joe was the best!!! Love my Ford Explorer! More

Mike worked very diligently at getting us the best possible price on our new truck as well as the best possible amount for our trade in. We are very happy with our experience and will definitely be b possible price on our new truck as well as the best possible amount for our trade in. We are very happy with our experience and will definitely be back for our next Ford. More

Very pleasant experience; all personnel were helpful and friendly; we were treated very well and highly recommend this dealership and Mike Murdock. We went back to have some items installed on the car a fe friendly; we were treated very well and highly recommend this dealership and Mike Murdock. We went back to have some items installed on the car a few days later and received great service from the service department also. More

Anthony Cruzado makes the Energizer Bunny look like he's standing still! He listened carefully to what our specific parameters were and did an outstanding job of matching a vehicle to them. He is an he's standing still! He listened carefully to what our specific parameters were and did an outstanding job of matching a vehicle to them. He is an excellent customer advocate and extremely knowledgeable regarding the various F-150 models and features. Ovido's performance was very strong and he was able to thoroughly explain the financial aspects. The entire dealership is top notch. More

These guys really know how to do things right. From the way they show their vehicles online with multiple photos, to responding quickly to all requests, to giving a fair & honest deal and providing top-no way they show their vehicles online with multiple photos, to responding quickly to all requests, to giving a fair & honest deal and providing top-notch customer service. They found me a good deal on financing, they beat Carmax on the trade-in, and they even delivered my car from St. Augustine to Miami at no extra charge. The best experience I ever had in buying a vehicle. Highly recommended. More

Jay went out of his way to find the exact car I was looking for, making the process of buying a car incredibly easy. I would highly recommend Jay and Bozard Ford to all of my friends and family member looking for, making the process of buying a car incredibly easy. I would highly recommend Jay and Bozard Ford to all of my friends and family members. More