Bozard Ford Lincoln

I have bought many autos in my life but never had such a I have bought many autos in my life but never had such a pleasent experience at a car dealership, as you know most of the time car sales man are ju I have bought many autos in my life but never had such a pleasent experience at a car dealership, as you know most of the time car sales man are just that but at bozard ford you will see they are not just trying to give you the run around they care about you and your business and treat very fair and i would return to this dealership for my next truck for sure. thank guys!!! SCOTT More

Our new '2011 F150 Lariat was acting up, and clunking when driven at slow speeds. The transmission was apparently not right and after talking with George Clark, the sales manager who sold it to us, he when driven at slow speeds. The transmission was apparently not right and after talking with George Clark, the sales manager who sold it to us, he advised me to bring it in and he would personally talk to Service in regard to it since he had ridden in it and felt the noise. I took it in on the 16th and met with Russel and took it for a ride. After seeing what it did he proceeded to take it in and track down the problem. He took the drive shaft out and reset the calibrations on the computer and it now runs like a new vehicle. Not only did he step up, but assured me he would find the problem and solve it and he did. They gave me a good car to drive and then called me after completing the work and I am totally satisfied with the work and the attitude of the people involved. Jeff Sparks saw to it that it got to Russel and Russel did the work. I have already referred one person to Bozard and would again today. George and I have become friends and I am very pleased that we chose Bozard Ford even tho it is a 25 mile ride for service from Jacksonville. Jerry D. Crawford and Terrie Crawford More

Great experience. This is our second time purchasing at Bozard and with Bruce. Straight forward sales approach, friendly staff, nice follow up. Worth the drive to have a nice car buying experience. Bozard and with Bruce. Straight forward sales approach, friendly staff, nice follow up. Worth the drive to have a nice car buying experience. More

AMAZING in every single way. Treated like royalty. Bravo!!! Love them all! They are courteous, thorough, knowledgeable, and pleasant to conduct business with. Greg spent over an hour teaching my elder Bravo!!! Love them all! They are courteous, thorough, knowledgeable, and pleasant to conduct business with. Greg spent over an hour teaching my elderly mother how to work all the new gadgets in her new MKX. He was so kind to her and my father. Spoke to all of us by our first names and has made several follow up calls to make sure everyone is happy. Thank you for having a staff that excels in customer service these days. I can not say enough good things about this dealership. Kudos to Bozard. More

By far this was the best experience I have ever had purchasing a new vehicle. The staff at Bozard Ford Lincoln was friendly and took the time to learn and know my situation and also took their time to purchasing a new vehicle. The staff at Bozard Ford Lincoln was friendly and took the time to learn and know my situation and also took their time to work with me to get me the best deal. I will recommend this dealer to all my fellow Soldiers, friends and family. And I will be back to purchase another vehicle. They took the time to explain the operation of my vechicle and also walked me to the service department and introduced me to the service team. More

Best car buying experience ever. Eric was great, none of the games I've experienced from other dealers. Picked out the vehicle online and it was as advertised. In and out in under 2 hours even though they h the games I've experienced from other dealers. Picked out the vehicle online and it was as advertised. In and out in under 2 hours even though they had several other prople buying at the same time. I can see why they were so busy, everyone I spoke with was fantastic. More

Luis was extremely helpful especially in our indecisiveness. It was great to have someone who was patient and gave us options. I would definitely recommend him to friends and family for future p indecisiveness. It was great to have someone who was patient and gave us options. I would definitely recommend him to friends and family for future purchases. More

Patrick was very accomodating in the selection of the perfect car for me. He left the option of buying new or used up to me. perfect car for me. He left the option of buying new or used up to me. More

We recently had a problem with our Ford 150 Lariat. The manager and his team kept testing different problems we had with our transmission bumping and jumping. After several trips to have diagnosed they fi manager and his team kept testing different problems we had with our transmission bumping and jumping. After several trips to have diagnosed they finally located plug #7 had a bad coil that allowed moisture to cause the jerking and bumping. They corrected the problem at no charge and it is running fine now. We really appreciate there service to the customer and it was important to them to make us happy. We will no longer travel to Jacksonville for truck purchases or repairs. We were very impressed with Alex and Russell and want to compliment Bozard for having such diligent employees. They are the extreme exampal of exemplary service . Thanks Bozard for your employees! Ron and Melanie Davis More

I just recently bought my daughter her first car. Very scary process, putting a teenager on the road. When I met Ricky and Angela, they immediately made me feel comfortable in my choice of a car. They bot scary process, putting a teenager on the road. When I met Ricky and Angela, they immediately made me feel comfortable in my choice of a car. They both have continued to provide great customer service. It was more than just a sell to them, they both truly cared about the safety of my daughter. Thank you both for being YOU! Michele Thigpen More