Bozard Ford Lincoln

THEY WERE VERY FRIENDLY AND VERY HONEST WITH ALL OF THEIR DEALINGS WITH ME. THEIR CUSSTOMER SERVICE IS IMPRESSIVE THEY WALKED ME THROUGH ALL OF THE AREAS OF THE DEALERSHIP AND WALKED ME THROUGH ALL OF THE D DEALINGS WITH ME. THEIR CUSSTOMER SERVICE IS IMPRESSIVE THEY WALKED ME THROUGH ALL OF THE AREAS OF THE DEALERSHIP AND WALKED ME THROUGH ALL OF THE DIFFERENT INSTRUMENTS AND THE WAY THEY WORKED IN MY NEW VEHICLE. More

The overall purchasing experience was very good. Everyone was very friendly. Salesman Joe Martin was particularly pleasant to work with. We were impressed that he actually listened to us. We told him what we was very friendly. Salesman Joe Martin was particularly pleasant to work with. We were impressed that he actually listened to us. We told him what we were looking for and he immediately went to work trying to find a truck to meet our criteria. Joe was very personable, patient, seemed quite genuine in his conversations with us. Not the typical "used car salesman" talk that makes people uneasy or distrustful. The whole process took over two hours and Joe stayed with us the entire time. We would recommend Joe to everyone. Bryan Wilson was extremely helpful in obtaining the financing we needed. He was nice to talk to, and very competent at his job. Bozard Ford has a great inventory of vehicles. Other dealerships we visited did not have nearly the choices. We would recommend this dealership to others and we would come back again when the need arises. More

We stopped at a dealership in a nearby town on our way home from shopping to "just look" at Fords since we had been thinking about purchasing a new 7+passenger vehicle. Although they appeared to have some home from shopping to "just look" at Fords since we had been thinking about purchasing a new 7+passenger vehicle. Although they appeared to have some good deals, we did not appreciate the "vulture-like" demeanor of the sales staff who tried annoyingly hard to not let us leave without buying something even though we had told them multiple times that it was a spur-of-the-moment visit and we'd be back if interested. Since it's very near our home, and we had just seen the end-of-model discounts that the other dealer was offering on Expeditions, we then decided to stop at Bozard's to see what inventory and specials they might offer. What a different experience! Joe Martin listened well and functioned as a "guide on the side" rather than as a predatory salesman just trying to make a sale, helping us differentiate the pros and cons of why a particular vehicle might meet our needs. He exuded enthusiasm for his products and was very patient in answering questions and explaining features. Thus we felt no pressure at all to HAVE to make an immediate decision. In general the whole atmosphere at Bozard's seems to be that of courtesy and respect for the customer and collaborative support among the employees making what had oftentimes been an onerous task a surprisingly pleasurable buying experience. More

I can't tell you how lucky I feel to have found a dealer like Bozard Ford. I've purchased enough new cars to know how much of a dreaded experience buying a new vehicle can be. Bozard Ford proved to me tha like Bozard Ford. I've purchased enough new cars to know how much of a dreaded experience buying a new vehicle can be. Bozard Ford proved to me that it doesn't have to be that way. I can honestly say it was fun! I was greeted with a smile when I entered the showroom. My salesman Justin Fisher was as polite as they come, the General Sales Manager Thom Workman is a man of his word and Henry Rowe made sure the vehicle was ordered exactly how I optioned it. When the new car came in, I met with their F&I Manager TJ Bernal. He explained the different warranties that were available without ever being pushy while he completed the motor vehicle paperwork. After my experience at Bozard Ford, it's easy to see how they've won Ford Motor Company's Presidential Award as well being ranked the TOP Ford/Lincoln Dealer in the nation by DealerRater.com. More

My experience with Bruce Galbraith and A.J. Miller has been the best experience I've had with an auto dealer since my first auto purchase 47 years ago. Everyone at the dealership was very friendly and he been the best experience I've had with an auto dealer since my first auto purchase 47 years ago. Everyone at the dealership was very friendly and helpful and there were no high pressure tactics like at so many other dealers, and believe me, I've been run thru the wringer several times. I will be very happy to recommend Bozard Ford to anyone looking for a pleasant experience and I will return for future purchases. More

was in need of a newer truck and was kindly greeted by Luis upon arrival. Most dealerships you go to you feel bombarded but this was not the case here. Luis was very helpful in showing me trucks that we Luis upon arrival. Most dealerships you go to you feel bombarded but this was not the case here. Luis was very helpful in showing me trucks that were in my price range that met my needs. Seeing how my credit wasn't the best I sat down with TJ and he worked some magic with the banks. Unbelievably he got me down from an original APR of 15.9% to 6.25%, which is incredible. The two of them together were very helpful, understanding and patient with me. I really appreciate all the effort they went through to get me in a newer truck. Keep up the good work fellas. Thanks again for all the help and look forward to seeing you again. More

My experience at Bozard Ford was the best dealership experience I've ever had. The sales staff that helped me (Bruce Gabraith and Eric Pitts) were great to deal with, and treated me like family right o experience I've ever had. The sales staff that helped me (Bruce Gabraith and Eric Pitts) were great to deal with, and treated me like family right off the bat. I looked at the same model used vehicle at another dealership, and was unimpressed - twice the indicated mileage and dents and dings on the body. The vehicle I looked at, test drove, and bought was immaculate. Not only that, but the sales team was upfront about everything, and no pressure the whole time. The dealership is clean, and inviting. If you are looking for a used or pre-owned vehicle like I was, I will tell you that the used vehicles Bozard Ford sells are clean examples. When the time came to do the deal, A J Miller worked with me and found me the best possible financing available - even with a moderate credit score! They also offered me a very fair price for my trade in. I have already recommended Bozard Ford to a few friends. Check them out! More

Richard was great to work with. He was very attentive to our needs and willing to take his time to not force us into a vehicle. I have recomended him to friends already and will continue to in the future. our needs and willing to take his time to not force us into a vehicle. I have recomended him to friends already and will continue to in the future. More

My car buying experience was a very pleasant one. Jim Duran was knowledgeable, friendly and very patient in explaining all the features of my new Expedition. When the color vehicle I wanted was not in s Duran was knowledgeable, friendly and very patient in explaining all the features of my new Expedition. When the color vehicle I wanted was not in stock, Jim made every effort to locate it for me and get it delivered to me in record time. Thanks to everyone who made this such a great experience. More

I completed my entire deal long distance and felt like they were right here at home. I'll be back to do business again and will recommend friends to do the same. It was worth the drive (250 miles). they were right here at home. I'll be back to do business again and will recommend friends to do the same. It was worth the drive (250 miles). More