Bozard Ford Lincoln

I recently bought a 2011 Ford Fusion SEL from Ricky Goodwin. I met Ricky 4 Years ago when they were at the other location. At that time I was "Dreaming" of a new F-350, (Already owned a F-250). He was Goodwin. I met Ricky 4 Years ago when they were at the other location. At that time I was "Dreaming" of a new F-350, (Already owned a F-250). He was more than helpful & probably spent 30 minutes going over everything, even though I told him I was just looking. Ricky made you feel like you new him forever & he was more like a friend than a car salesman. I have always remembered this experience & how Ricky treated me. This was unlike any other car dealership. With the recent Fuel prices the Diesel cost for the F-250 & lack of fuel mileage forced a change. I looked at what Ford had to offer as far as high mileage cars & decided on the Fusion. I checked Bozard inventory on-line for the Fusion I wanted & they had the exact model & options I wanted. I gave Ricky a call & told him who I was & asked if he remembered me. He said yes. I asked him to go check his inventory & see if he still had the car & told him to call me back. He called me back within 15 minutes, telling me they had the car & even gave me several breakdowns with pricing - rebates VS interest rate savings. He also provided help on what was the best way for me to buy the car. Later that afternoon I called Ricky & told him I was on my way in. I arrived around 5:30, test drove the car, purchased the car, & was leaving the dealership by 8:00. Ricky was great through the whole process, explaining everything about the car, setting up the SYNC system & making the process go as quickly as possible. The next day I wanted to wash the car, (The car was washed when I took delivery) & go over it really good because it was dark when I took delivery & I noticed a little spot on the back corner, which I noted to Ricky before I left that night. After washing I noticed there were more spots down the one side of the entire car. I called Ricky & he said he was very sorry to hear this & everything was more than covered & to bring it back when I could. I returned the next morning & Ricky took it to his team. Now this was a Saturday Morning. Ricky had to go take a call & his team member suggested that I bring the car back next Tuesday (I live an hour away) & they would send the car a have it looked at by the local paint repair shop, who does work for Bozard Ford. This suggestion did not sit well with me. So I went back to Ricky's office & let him know what they were suggesting & this was not an acceptable option as far as I was concerned. He agreed & went straight to the very top at the dealership. They went & found a paint specialist on site & he tried a to remove a small spot with a solution he had. It came off. He looked at me and said if I would give him 2 Hours he would go over the entire car & make sure every spot was removed. Problem solved. The car looks perfect & Ricky could not have be more apologetic about the whole situation & me having to come back. He truly went out of his way to make sure everything was right. Ricky will be my car Salesperson for as long as he's in the business & he's been a Bozard for 17 Years & that says a lot. More

I HATE to shop; that includes groceries and cars. Our local mechanic of many years recomended Ricky Goodwin. This dealership needs to be cloned, from the entire staff at the good looking showroom, to the local mechanic of many years recomended Ricky Goodwin. This dealership needs to be cloned, from the entire staff at the good looking showroom, to the immaculate service area. You have taken the pain out of owning and servicing any vehicle. What a difference geography made for your dealership. More

Our experience at Bozard Ford was one of the best ever. Mike Barfield is extremely knowledgeable without being pushy, and at the end of the day, we had exactly what we wanted - and then some. We were able Mike Barfield is extremely knowledgeable without being pushy, and at the end of the day, we had exactly what we wanted - and then some. We were able to customize things we never thought possible and left feeling secure in the fact that we had the perfect vehicle for our family. Thanks, Bozard and Mike. We'll be back! More

My salesperson, Stephen Purdy and the entire staff at this dealership did an outstanding job to put this deal together. It was a win win for both sides. In fact I drove 168 miles to purchase this vehic this dealership did an outstanding job to put this deal together. It was a win win for both sides. In fact I drove 168 miles to purchase this vehicle at the price we agreed upon. I would do it agian if I had to. Rest assured that I will highly recommend you to all my contacts and also consider you first in future vehicle purchases. More

From as soon as I walked in, Ricky was there with me to guide me through the proccess of buying my first car. He didn't pressure me into anything, he was ery assuring that he wasn't putting me in a bad or guide me through the proccess of buying my first car. He didn't pressure me into anything, he was ery assuring that he wasn't putting me in a bad or untrustworthy car, and he was just genuinely a kind man and a pleasure to be around. I would highly reccommend this dealership, and I give Ricky the biggest thumbs up! More

This was the best buying experience we've every had! I'm telling everyone to visit Bozard Ford. There was no haggling. We got the deal we wanted right off the bat. Everyone was so helpful. My 2 year old telling everyone to visit Bozard Ford. There was no haggling. We got the deal we wanted right off the bat. Everyone was so helpful. My 2 year old son even enjoyed the visit. He loved playing with the train set in the waiting area. He's asked to go back every day since. More

Our experience was very good, not much in the way of inventory for our first choice, but Doug was not only able to meet our needs, but exceeded them with another model which we did buy, and we are very inventory for our first choice, but Doug was not only able to meet our needs, but exceeded them with another model which we did buy, and we are very pleased with our choice. The length of time for this experience was a bit longer than expected, but we were informed of the delay due to computer issues with the DMV, I believe. We would not hesitate to recommend Doug to any of our family or friends. More

David was listened to what i wanted very well and worked to find the focus i really wanted. He responeded to messages very quickly and when he was not available when i came to the dealership he made sure I to find the focus i really wanted. He responeded to messages very quickly and when he was not available when i came to the dealership he made sure I had a contact to work with that was just as attentive. More

We've done business with Bozard Ford in the past. (At the old location.) Not that we've been unhappy, it always was OK. That has changed DRASTICALLY. This time we felt like preferred customers, every singl old location.) Not that we've been unhappy, it always was OK. That has changed DRASTICALLY. This time we felt like preferred customers, every single of your employees acted professional, friendly, it was absolutely a pleasure to do business with Bozard. We'll certainly come back to do more business in the future. Thank you! Walt Wieser. More

I went in and requested the new Focus 2012 Hatchback, I requested to order it to my specifications. Mr Barfield made sure that the car was ordered and he kept me informed the whole step of the way. After requested to order it to my specifications. Mr Barfield made sure that the car was ordered and he kept me informed the whole step of the way. After the car came in and I test drove it, fell in love with the car, he helped me with the negotiations. He found out that I was a service connected diabled veteran and helped me with the best program I have seen yet for us veterans. The X package. I am so glad that Mr Workman had the graciousness to let Mr Barfield complete the deal for me. Both of these gentlemen were extremely informative and kind. I also would like to thank the gentleman who helped with the title & tag transfer. Christina M Walker St Augustine, Fl More