Bozard Ford Lincoln

We came in to look at a couple of vehicles - upon entering the dealership we were greeted by a couple different salesmen - we knew who we watned to speak with and they respect that. Upon veiwing the entering the dealership we were greeted by a couple different salesmen - we knew who we watned to speak with and they respect that. Upon veiwing the vehicles we decided on one of them and the purchase began - nice and easy bo hassle sale. Great experience will visit there for my next vehicle. Great Sales Team - Great Finance Team - did not make me feel as if they were pressuring me into a purchase of a vehicle i did not want. Thank You. More

The Sales transaction was one of the more pleasant deals that I have had the privilege of being part of. Charles was courteous and very eager to satisfy our needs. It did take take longer than I had anticip that I have had the privilege of being part of. Charles was courteous and very eager to satisfy our needs. It did take take longer than I had anticipated, but it was stress free. Terry Seymour is probably the most cordial Finance person that I have ever met at a dealership. Very informative and friendly. Go Jags! The only down side to the transaction was when I wanted to discuss with someone about ordering and installing after market parts. My past experiences at other dealers there has always been an individual that you could talk to about the pricing and installation of after market items. This was not the case at Bozrad and I had to talk to the Parts department people and ask what was available and then I had to talk to someone else about the cost of installing them and how to schedule it. Not a way to run a business. As a matter of fact, I ordered the parts 2 weeks ago today and they are still not in yet. I was never introduced to anyone from the Service department to discuss anything about service frequency. The book that came from Ford is very vague, not like the ones that came with prior vehicles I purchased. Based on this experience, I feel that I couldn't rate Customer Service and Quality of Work any higher than a 3. More

Mike Barfield was excellent to work with. He was very laid back and didn't put any pressure on me at all. I would recommend Mike to anyone looking to buy a new car! laid back and didn't put any pressure on me at all. I would recommend Mike to anyone looking to buy a new car! More

I would say the fact that this new Ford purchase was mine I would say the fact that this new Ford purchase was mine and my wife's 4th new Fords from the same dealership and the same salesman, Bozard Ford an I would say the fact that this new Ford purchase was mine and my wife's 4th new Fords from the same dealership and the same salesman, Bozard Ford and Ricky Goodwin. That should say a lot about how we feel. I actually feel like we have friends at Bozard, thats the way they make you feel. No pushing into something, just help finding what you need. I can't say enough about Ricky Goodwin, he is truely an upstanding person. When we decided to get new vehicles we went straight to Bozard and asked for Ricky. The thought of dealing somewhere else or with someone else never crossed our minds. When it's time to trade these in in it will be at Bozard with Ricky Goodwin. I don't take just anybody fishing, but I would love to have Ricky go with me, he is the kind of person you could enjoy spending the day with. There is only one more thing to add, it was a pleasure dealing with all at Bozard Ford. More

Tom made special trip to Jacksonville to pick up vehicle for repairs that were necessary to complete sale. I had mentioned that I found an owners manual online (couldn't find one for purchased vehicle in yo for repairs that were necessary to complete sale. I had mentioned that I found an owners manual online (couldn't find one for purchased vehicle in your store); it was a free pdf, but before he knew that he offered to reimburse me for the cost of the manual. Everything that I asked him to check out, he made note of and did, and reported back to me in a reasonable time frame. I felt he was very professional and took that extra step to keep a customer. I expect good service from anyone who wants business, but you don't expect the extra things that Tom provided! More

David Ski was great helping me with my new lease. He took care of me and was patient with me as I was trying to make my decision that took me weeks to do. The other cool thing was While my truck was getting care of me and was patient with me as I was trying to make my decision that took me weeks to do. The other cool thing was While my truck was getting new rhino guard sprayed in the bed of the truck, Ski came and picked me and gave me a ride to pick my truck up, pretty awesome. Thanks Ski! More

Fantastic experience. 2nd vehicle purchased and financed with Mike Barfield and Mike Hanley. Will definitely recommend to my friends and business. Will be back in the Spring for a 3rd purchase! with Mike Barfield and Mike Hanley. Will definitely recommend to my friends and business. Will be back in the Spring for a 3rd purchase! More

Bruce Galbraith made my F150 purchase as easy as possible. I am so use to having to fight with dealerships to get what I want a price I want to pay. Bruce made it very painless and because of that h possible. I am so use to having to fight with dealerships to get what I want a price I want to pay. Bruce made it very painless and because of that he will have my return business. Thanks Bruce Galbraith and thank you Board Ford. More

It was a great experience because everyone was upfront and honest. Everything they said was the way it should be. Very easy to trust this person. It was the nicest experience I ever had buying a car. the and honest. Everything they said was the way it should be. Very easy to trust this person. It was the nicest experience I ever had buying a car. the facfilities are beautiful and immaculately kept and all the employees are well dressed and pleasant. It is a superbly managed company. More

The overall experience was great. From the time that I saw the truck online and called about, all the way to the time that i dropped the finance check off to them. It was fast and easy dealing with the sa saw the truck online and called about, all the way to the time that i dropped the finance check off to them. It was fast and easy dealing with the sales department and Bruce himself. And they have been very helpful with my buying experience the whole way. More