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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.4
2,219 Reviews

2,219 Reviews of Bozard Ford Lincoln - Service Center

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November 22, 2016

Fixed my van very quickly. They always do a great job on getting my vehicle in and out very quickly and it's always done right the first time at a great price . More

by apacetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2016 -

Bozard Ford Lincoln responded

Awesome to hear! Jeff is great and always sure his customers are well taken care of! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

November 22, 2016

Quickly in and out Knowing that my vehicle wouldn't start or hold a charge, I needed service quickly. Bozard found the problem and fixed it quickly. This saved me time More

by lorie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2016 -

Bozard Ford Lincoln responded

Awesome! We are happy to hear Jeff took great care of you. He is always sure his customers get nothing but the best! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

November 22, 2016

Car Service and Customer Service I purchased the maintenance program at the time of my lease. I called for an appointment and was taken on time, service completed within an hour. I More

by pjkochan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tanya Tomanek
Nov 23, 2016 -

Bozard Ford Lincoln responded

Great to hear! We are so happy to hear that you had a great experience with us! Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

November 22, 2016

Oil change I really enjoy bringing my car there for service. The staff is well trained and pleasant. The service is excellent and the wait time is very acceptabl More

by tfburns64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Lata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2016 -

Bozard Ford Lincoln responded

Great to hear! We are pleased to know that you always have a great experience and enjoy bringing your vehicle to us! Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

November 21, 2016

Rude and Incompetent I heard them talking xxxx about me behind my back. The mechanic didn't realize I was standing right there. They were making comments saying things lik More

by AARON19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn McStine
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2016

Not perfect but trying. Had car done they looked up my points and made sure I was given credit for discounts that I was unaware that I was qualified. They could have done bet More

by Tominpvb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ciarmella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2016 -

Bozard Ford Lincoln responded

Great to hear! We are happy that you had a good experience with us. Thank you for taking the time to share your review with us and we look forward to serving you again in the future!

November 21, 2016

Great Service I recently had my Lincoln MKZ in for "auto-butlering" and also to look over a few scratches to determine if they could be buffed out or needed repaint More

by Sandy12345
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sharyl Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andie Reed
Nov 21, 2016 -

Bozard Ford Lincoln responded

Awesome to hear! Sharyl and Andie are awesome and they are always sure our customers get nothing but the best! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

November 21, 2016

Awesome We always have great service when we come to Bozard. All the employee's are so great . they treat you like family . We recommend to all our friends an More

by buzzsaw08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember who all worked on our truck
Nov 23, 2016 -

Bozard Ford Lincoln responded

Great to hear! We always want to be sure our customers are well taken care of and happy! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

November 21, 2016

Great service provided by customer-centric staff I only go to this dealer for service for the great service, customer-focused personnel, good value, and their ability to take and stick to appointment More

by mikehowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Lata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2016 -

Bozard Ford Lincoln responded

Great to hear! We are pleased that you had a great experience while here with us. Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

November 19, 2016

Good service but I have a concern Hello. I recently came to your dealership for the Auto Butler service. The service was very good, but after I got home, I noticed several deep, vert More

by vasq2354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Dippy
Nov 28, 2016 -

Bozard Ford Lincoln responded

Good morning! I would like to start by sending my sincere apologizes for your recent experience! We strive on always taking excellent care of our customers and their vehicles! We would love to take a look at the vehicle and will do all we can to make this right! We stand behind our service and would never want you to feel less than confident in the work we provide. Please give me a call directly so we can set a time for you to come in and have the vehicle inspected. We will make a game plan for repair based on what is most convenient for you! Thank you so much!! Kristina Fenech Customer Relations Specialist (904)436-6304

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