Bozard Ford Lincoln - Service Center
St. Augustine, FL
2,219 Reviews of Bozard Ford Lincoln - Service Center
Fixed my van very quickly. They always do a great job on getting my vehicle in and out very quickly and it's always done right the first time at a great price . They always do a great job on getting my vehicle in and out very quickly and it's always done right the first time at a great price . More
Quickly in and out Knowing that my vehicle wouldn't start or hold a charge, I needed service quickly. Bozard found the problem and fixed it quickly. This saved me time Knowing that my vehicle wouldn't start or hold a charge, I needed service quickly. Bozard found the problem and fixed it quickly. This saved me time and money. They were a life saver. More
Car Service and Customer Service I purchased the maintenance program at the time of my lease. I called for an appointment and was taken on time, service completed within an hour. I I purchased the maintenance program at the time of my lease. I called for an appointment and was taken on time, service completed within an hour. I did not have to pay for anything at this time. The service staff was professional and knowledgeable. We went to speak with Tanya, as always she was friendly and eager to help. Very quickly she took care of our needs and we where able to be on our way. More
Oil change I really enjoy bringing my car there for service. The staff is well trained and pleasant. The service is excellent and the wait time is very acceptabl I really enjoy bringing my car there for service. The staff is well trained and pleasant. The service is excellent and the wait time is very acceptable even without an appointment. More
Rude and Incompetent I heard them talking xxxx about me behind my back. The mechanic didn't realize I was standing right there. They were making comments saying things lik I heard them talking xxxx about me behind my back. The mechanic didn't realize I was standing right there. They were making comments saying things like. "What the xxxx is he thinking.. Is he on drugs"..Laughing like jack xxxxx. Because they couldn't see anything wrong with the sunroof shade. The reason I came back in to begin with is that Jeff saw an issue with it and told me to come in and get it fixed. When I called them out the look on their faces for talking behind my back and getting caught was pure shock.. They backtracked quickly but if they did it to me.. they do it to all of their customers. xxxxty team. More
Not perfect but trying. Had car done they looked up my points and made sure I was given credit for discounts that I was unaware that I was qualified. They could have done bet Had car done they looked up my points and made sure I was given credit for discounts that I was unaware that I was qualified. They could have done better job on giving me quote for future work it was buried in current work papers and even when I asked for breakdown of cost of brakes, drums,rotors, calipers parts etc it was not forth coming so I could comparison shop.They did a good job and I have recommend to others for oil changes. More
Great Service I recently had my Lincoln MKZ in for "auto-butlering" and also to look over a few scratches to determine if they could be buffed out or needed repaint I recently had my Lincoln MKZ in for "auto-butlering" and also to look over a few scratches to determine if they could be buffed out or needed repainting at a body shop. Sharyl Brewer always takes the best care of all my concerns and she did it again - love the service and special treatment I get from you. Annie couldn't be nicer and we determined I needed a body shop to take care of the scratches. And of course, with a "auto-butlering" crew did their usual wonderful job. More
Awesome We always have great service when we come to Bozard. All the employee's are so great . they treat you like family . We recommend to all our friends an We always have great service when we come to Bozard. All the employee's are so great . they treat you like family . We recommend to all our friends and family about how great y'all are . More
Great service provided by customer-centric staff I only go to this dealer for service for the great service, customer-focused personnel, good value, and their ability to take and stick to appointment I only go to this dealer for service for the great service, customer-focused personnel, good value, and their ability to take and stick to appointment times. More
Good service but I have a concern Hello. I recently came to your dealership for the Auto Butler service. The service was very good, but after I got home, I noticed several deep, vert Hello. I recently came to your dealership for the Auto Butler service. The service was very good, but after I got home, I noticed several deep, vertical indentations on the bumper below the headlight on the driver side. These indentations were not there previously. I am the sole driver of this car and I would have known if I hit something. The vertical indentations look like something was pressed forcefully against that part of my car resulting in the mark. Each mark is deep and is easily seen. I do recommend your service center, but I do it with a degree of reservation. More